Galaxy Plumbing and Drain

Steven S.

John (owner) answers his own phone, even while he's under a sink. We set a day and 2-hr window. Nick (John's son) called to confirm he was en route and arrived on time. He completed the job in just over an hour and charged a reasonable rate. I recommend Galaxy.

Katie R.

Great service! Very knowledgeable and reasonably priced. I had them come out to fix some issues at my old house and current one, some oddities (extend spigot to deck bc access was poor), tub leaking into basement, replace piping under sink, among some others. They did a great job on all! Would highly recommend.

Chris H.

Can't recommend Galaxy Plumbing enough. We've had them out to our a couple of times now and they're the only plumbing company I will use.

James H.

My wife and I are basically new homeowners. We've been in our home roughly 11 months and it's her first house and my second. We've had a few plumbing issues crop up during this time and went with some larger plumbing companies in the past with ... I'll say mixed results. We wanted to try a smaller local company this time, because we were looking for a plumber we could trust and establish a rapport with to call on when we need them.

I think we finally found our go-to company.

We called Galaxy Plumbing in the evening and John fit us in for the next day. We had an issue with a clog somewhere affecting our entire home. Showers, sinks, tubs, toilets, dishwasher and washing machine ... all just suddenly started draining *very* slowly or not at all. Then the nastiness started when it started to backup into our basement. John swiftly identified what he thought the problem was on the phone; then confirmed it when he arrived here, and got to work sorting the problem out.

John was a consummate professional. He was on time, friendly, communicative throughout the whole process, did exactly what he said he would do, told us what he couldn't do, answered every (dumb) question we had, stuck to his quoted price, and didn't try to upsell us on stuff we didn't need. He explained how to prevent our issue from happening again and gave us things to look out for to catch it earlier if it does happen again. After he was done fixing the problem, he cleaned up the mess he created in the process. This is something I've seen other plumbers leave up to the residents/home owners to do.

I couldn't be more satisfied with John and Galaxy Plumbing. I know for a fact he's the first person I'm calling the next time there's an issue (or even an upgrade we want done), and I'll keep calling him until I get a *darn* good reason not to.

Melissa N.

Could not be happier with the service I received. John was friendly, patient, and straightforward. He took the time to explain things to me and show me the parts. He went above and beyond to make sure the job was done well and even removed hair from my sink drain, without me asking. Pricing was very fair, highly recommend.

Dennison S.

John was great, showed up on time and was priced fair. Had a bid from another company 3x more. He is an Honest John!

Warren S.

Quick update almost 5 years later:
John from Galaxy Plumbing is still phenomenal!!! Had him over last week for some work and he is as honest and communicative as a person can possibly be. Part of what we discussed was him clearing 3 sink and tub drains. He said that he could do them or I could spend $5 for a specific tool and do it myself. I did the latter. Not pretty but I saved a huge chunk of change!!!

I've also recommended him to friends. They ALL say he's a 5 star guy.

If you need a plumber just go with John at Galaxy. I promise that you will not be disappointed!!

Lisa A.

John did an emergency repair for us on a Sunday evening. He was punctual, up front about about his fees (which weren't too high), and gave us practical advice about how to prevent further troubles. Highly recommend.

Sue L.

John came out to check my drainage problem after the recent storms caused flooding in my basement. He checked everything and explained how my system works and showed me what I could do myself and explained what I might need to so if the problem persisted as well as recommended what should be done for maintenance and what I could also do to upgrade. He spent a lot of time making sure I understood everything. And all of this was FREE! I really felt like I owed him for all that he did to make sure I knew everything about my complicated drainage system outside as well as the sump pumps inside. I will definitely call him and use his services for all my future plumbing needs.

Regina J.

If you need a plumber who is honest, look no further. I called Galaxy after receiving an astronomical quote from Roto Rooter for a job that took John less than half an hour to fix (for three separate issues), which he did for a fraction of the cost. We have found our plumber for life. Thank you, John!