G & M Plumbing

Ashley C.

Great customer service! I needed my water heater replaced and couldn't have found nicer guys. They were always willing to answer all my question, no matter how dumb I'm sure they were, and were much cheaper than my other estimates to boot.

I can't remember the name of the man who installed my water heater (apologies!), but he was very friendly and even swept up after the installation was over.

Topher R.

Our garbage disposal stopped working recently and we had no idea what the issue was. G&M came highly recommended from a friend, so I reached out to get a quote. I explained my issue to them and they asked a few questions to learn more about the issue. They gave me some advice to try fixing the problem free of charge - and it worked! Thanks so much for your support. We will spread the word about y'all. Thank you!

Efraim K.

G&M Plumbing is not an honest business , do not use then ever.
they will over charge and take leverage if you luck of knowledge
They charge $175 for a $20 part almost 9 time more.
DO not work with this company,

Claire P.

After finding out we needed to replace our cast iron plumbing, and getting somewhere in the ballpark of SEVEN estimates, we chose G&M - their estimate was literally less than half of some of the larger companies, and they came highly recommended by two of our friends. We had to schedule pretty far out, but they ended up being able to start the work about a week early, which was nice, because we hadn't moved into our house yet. Lucy had told me we'd be able to live in the house while the work was happening, but I'm glad we didn't have to - there were at least two days where toilets weren't installed, but I'm guessing if we HAD been living here they would have remedied that more quickly.

There are a few caveats - Gus was out of town when his crew started our job, and my hubs noticed that they had laid 2" pipe where there should have been 3". We alerted Sonny and they immediately changed course and fixed the issue. It probably lost them a day or at least a half day of work, but we wanted the 3" for future bathroom plans. And, the workers were a bit messy, but then again, they're plumbers. They left their work clothes in our backyard over the weekend, and we found trash a few places, but we figured it comes along with the territory, and since we were spending half of what we could have, it wasn't a huge deal. The toilet sitting in our master bedroom the first night we lived in the house wasn't ideal...lol, but it was replaced the next day. Surprisingly, they DID remove their shoes any time they entered our home - which was over the top, but certainly nice!

Once Gus came back in town things got much better. In the midst of the big job we had him doing some smaller things that had come up in our inspection, and he even FOUND and FIXED a leak that we didn't know we had in our master bathroom - which will no doubt be saving us time, money, and major headaches in the future. Each time I added something to the list, he didn't bat an eye - he just got it done. Gus himself will tell you he's "not a drywaller" - so if they have to cut into something, just be aware you might want to hire someone else to fix it. He prides himself on plumbing, not drywall patching. (;

I think with G&M the key is communication. There were a few things that might have been forgotten, but if I put a call in to Lucy or Sonny, it was no big deal, and got added to the list for the next day. I'd say for the money we saved, it was worth it to make a few phone calls here and there. Lucy did call to tell me when the engineer was coming out, etc, so those little heads up were nice. There were some spots where the old toilets were sitting on our relatively new concrete floors and left divots where they were sitting, but I blame myself for not having left explicit instructions to not set anything heavy on the concrete. Just communicate with them clearly and frequently and I believe you'll have an A+ experience.

On the final day of the job, I left to run an errand for an hour or so. There was still dirt in the driveway and on the back patio when I left - things still needed to be finished. When I returned, everything had been swept and cleaned up - and minus the spots where we need to plant grass, I wouldn't have even known they'd been here. I'm not entirely sure they even made money on our job, with all the extras they ended up tackling - but I appreciate their hard work and dedication to doing the job right. I would definitely use them again.

Tamira K.

We used G&M plumbing for a complete redo of our old sewer lines. They were up-front, provided several different quotes with options for different types of work based on my request. The complete job was finished in 3.5 days including trenching, sewer redo, city inspection and backfill. Throughout the job, G&M told us when we wouldn't be able to use our washrooms, and tried to minimize this time. This was much appreciated. If any issues came up, Gus would provide me with options and solutions. Very glad we picked them to do such an extensive job!

Zafer H.

So after having a positive experience with this company the first time, I got slammed when they called me with their invoice for the second call.

Our plumbing problem was pretty simple: the kitchen faucet didn't have water pressure. The rest of the house did so I figured it was just that faucet. Eric came over. He was nice and he figured out that it was the filter on the faucet line. He cleaned it out and everything is great.

However, I then got a call with the invoice. $175 for a 30 minute service call where he stuck a nail through my filter to clear it out. On top of that, NO ONE at all bothered to mention that $175 was their service call price. So for a ridiculously simple fix I am getting hit with $175 fee.

They seem nice enough, but they need to be up front with customers about the price of their service call. If that's what they're going to charge, you might as well go with ABC some other big service. Also, at least the big places TELL you how much the service call is before they spring it on you days after the fact.

I never would have called them if I'd have known it was going to cost me near $200 just to have them walk through my door.

Emily C.

We had good experiences with Eric at G&M at a house we rented and hired them to so some work at the new house we bought. We were scheduled for a 3 day job to install new gas service to an on-demand hot water heater, a stove and a dryer. We were pushed back 3 weeks, once for their failure to get a permit before work began and twice just because they were backed up. The work is messy and expensive. The receptionist is not friendly and the quote was for the wrong work. Finally, when it was finished, the first time the inspector came out to close out the permit, no one showed up to meet him, so he had to come back. Gus is a good salesperson and will make you think he can get the job done quickly and easily but I do not recommend G&M Plumbing.

chuck f.

G&M was selected for the plumbing portion of our home's remodel (not our choice). We've been in the house almost two years, and we've had issues with several of the things they worked on and spent thousands of dollars correcting their work.

Part of the remodel was to change from the home's original septic tank, to hooking up the house to city wastewater. In the process they damaged our sprinkler system twice and dug 50' of trench in the wrong direction, costing us time and leaving us with damaged landscaping for over a year. They installed Glacier Bay toilets, a manufacturer now out of business and the toilets are now difficult to find parts for. I've had to replace flushing mechanisms in both toilets. The kitchen fixtures were installed hastily with cheap parts, I've had to replace the faucet and hot & cold lines already.

At most expense to me was their poor installation of the master bath sink and cabinets. They used an Ikea sink and cabinet set and installed it improperly around the existing drain for the sink. One night while my wife was brushing her teeth the sink and cabinets came off the wall, in the process showing that they installed the sink and cabinets with only toggle bolts into the sheet rock without any reinforcement (and almost crushed my wife's foot).

Their price point comes in lower than everyone, so it's simply an example of "you get what you pay for". I would recommend looking for someone else for your plumbing services, their work is full of shortcuts that have cost us considerable time and expense only two years after their services.

Heather M.

I've used G and M on several projects and they've always been honest, reliable and affordable. They also don't waste time and get the job done. Highly recommended.

Kirsten M.

We used G&M to completely replumb about 90% of our 1930s house. The pipes they removed were rusted cast iron and the sewer line was terra cotta! Their estimate was on point, they were so nice, good communicators, and I would absolutely rehire them.

One great example of the care they took is that while the plumbing had to be replaced, the previous owner had installed new tile over bad plumbing. G&M was so careful with their work that we didn't have to replace ANY of the new tile that they worked around (there was a little bit of drywall repair but I'll take that over trying to match tile any day).