G & G Village Plumbing & Heating

Terryl C.

Called because I had a pin hole leak in a pipe... they sent over the rudest "" helper "" they could find. First he quoted me a price that I thought was to high and when I asked him about it he implied that I probably could not afford it... second the clown who came with him was not wearing a mask and stated he only did if a customer asked... I threw them boy out as fast as I could, rude... uncaring.... No they will not get me to either recommend or re-call them for anything... if you want to pay your hard earned money on someone who will attempt to disrespect you in your own home .... Call them... the worst... never again... they suck!

Linette W.

These guys were a life saver! After hiring another plumber to fix an emergency situation with my boiler, I asked them to check the work that had been done. Although they said it was OK, they told me that other things the first plumber told me did not make sense. They also warned me that my boiler was on its ""last legs"" and recommended I get a new one plus a new return line. They told me exactly what had to be moved in my cluttered basement which I did quite promptly, I then scheduled the installation of the new boiler. It was a good thing I listened to them. The plumber who did the job said my old boiler just crumbled when he went to remove it. They did an excellent job and cleaned up all their mess. The plumber explained the workings of the new boiler and told me some things that I had to do for maintenance. While they were there, I asked them to check on my hot water tank and they told me that it was OK for the present but it could break at any time, due to its age. So I asked them to replace that also and they got both done in one day. Professional, polite, informative and just plain friendly. I highly recommend them.

Carlo D.

Village Thieves. After using them for decades new owner has turned this into a fleecing scam. Do your due diligence and get a second opinion...better yet save your time and money and don't even bother with these scam artists. Previous work of 40+ years was excellent...then a recent install of a new $50 expansion tank somehow magically ended up being $1,000. Never again and good riddance.

Rob A.

They should be called Village Crooks!
I have a simple toilet issue and was charged 300 replace a gasket.

I asked the plumber to look at a slow leak I had in my kitchen sink. The kid gave me a song and dance of how all of my pipes were going bad and needed to be replaced.

Quoted me at $1700 dollars.

I should have told him to leave at that point but they charge a minimum of $140 to show up.

Next time I am going to call anyone else but Village Crooks!

Noel Y.

Have a problem with a 3 zone hot water baseboard heating system where there just isn't enough heat for cold winter nights. I called them to come diagnose the system. The plumber they sent spent 10 minutes looking at the boiler. Said that the heat was set too high on the boiler, and boiler was wired incorrectly. He also looked at one zone valve and stated all three needed to be changed. Quoted me $2200, and then discounted to $2100 dollars as it would need many hours to change zone valves.

I called another plumber who confirmed one zone valve is certainly broken, but the other 2 are fine. Won't say with certainty if it was a misdiagnosis or outright inflating extra work, but either way, I would not go with them again.

The worst part is, the man came for a service call but left immediately when we declined to accept the offer. He left wires detached and covers off when he left. The minimum a plumber should do is leave things the way they were before he came. Of course, the heat couldn't be turned on with the wires detached. Had to have them placed back by someone else.

Their communication is solid and they came around the time they said they would. They also stated they would warranty the work for 1 year which is highly unusual for a plumber, so that is to their credit though who knows if they would actually honor that.

$150 + tax for the service call for anyone wondering what their current price was.

Nathan D.

A bunch of crooks. First of all they charge $150 just to show up. My seven year old flushometer didn't shut off. A techncian arrives, looks it over, and says he has to call his boss. He knows exactly what the problem is and how to fix it but he has to call his boss? The boss says I should replace the whole flushometer - $750! Imagine. $750 every seven years for routine maintnance on a flushometer just because they don't want to bother doing a repair. More profitable for them that I should throw away a practically new item than they should repair it. After arguing with the boss on the phone he finally agrees to repair it by putting in a ""replacement kit."" $495!! After more arguing he agrees to do it for $425. But no warranty. I'm not making this up. The technician goes out for 45 minutes to get the new part. I'd expect a large reputable firm to have routine parts on the truck. Once he had the part the repair took about seven minutes; just flip out the old part and drop in the new. After it was all over I found out that the replacement kit goes for $35. Never, and I mean never, will I use them again.

Emma T.

They came through for me again. I wish that my mother could have had these guys install the gas boiler. They were here at the time that was promised. Also, the cost was reasonable.

Dee K.

Village Plumbing were the only company that returned our call when an issue came up in the recent deep freeze. Chris came right away, did his best to help get the heat on, but when the job proved to be bigger than we all thought, Tim came and scheduled us for a major repair right away! Chris and Rob were polite, hard working, and never once complained about how cold it was! They completed a major job, cleaned up after themselves so that you could hardly tell they had been there, and the price for all the work was fair!! We will definitely use them anytime we need a heating or plumbing repair!!

A D.

The only company that called me back during the recent cold snap when someone for whom I am responsible had broken pipes. They showed up and quoted a price they stuck with. Tim is very knowledgeable and honest. Chris and Rob, their techs, were polite and helpful.

Xin W.

Village Plumbing does my annual broiler maintenance. They always arrive on time, and provides excellent service and suggestions.