Fulton Services

Matthew H.

Would not use if my life depended on it. The technician who came over to our house had a strong odor of cigarettes and gave us a quote that was 3 (yes 3) times more than other similar companies (like Sundial). The manager later called and reduced the price from 2800 to 1200 after we already repaired it by a different company. Stay away!!!

Bob K.

Water heater was not working and I tried to manually flush, which did not correct the problem. Called Fulton at 3 pm on a Saturday. Happily paid the after hours charge of $163 to have a tech come diagnose and repair. John, the tech, arrived at 5:30 and inspected. As I feared, the water heater needed to be replaced. John was willing to obtain the heater and replace Sat night or come back on Sunday morning and do the job. He came back and spent several hours Sunday morning doing the job. Exceptionally professional, polite, and friendly. Did a GREAT job. Not cheap, but certainly reasonable and fair. You get what you pay for..... great service. I am completely satisfied and would strongly recommend Fulton Services. John is awesome! Thank you John and Fulton Services.

Atuarra M.

HI. I have used Fulton Services a few times in the past. However, the last time I used them it was close to $600 to replace a kitchen faucet. I thought I would try them again, and called them for a leaky tub faucet. He looked at it for 2 seconds and quoted me either $476 or $576....I was so mad I can not remember. The most disappointing part is when the manager, Scotty, just called me. I explained that I thought their prices were really high, a lot higher than other competitors. I told him I found a plumber who quoted me $200. All he said was """"good Luck """" in a smart Alec tone and did not even attempt to justify why they charge so much. I will say, Cookie who answers the phone did try and explain why they were priced higher. I will not use them anymore in the future.

Peter K.

We spent a fortune with this company last fall. They firstly quoted a price for the work which they almost doubled and hit my credit card with - without checking with me. The unit has just broken down again (months after installation). Would I recommend this company - Absolutely not. Way overpriced, poor service and clearly not a good install =(

Lilly B.

I loved it that I was sent messages in advance, saying the technician was on his way, providing a photo of him, and telling me what I could expect from him (friendly, knowledgeable service, etc.). Tim lived up to the billing, and the service was excellent in every way.

Leonard B.

Shame on me for not checking YELP, Kudzu, or others before calling Fulton Plumbing. We'd used them in the past but it had been a while so called them when we needed a few very minor repairs. After having a total of 1 1/2 items fixed, we were charged nearly $1000! When I called to complain about the service and excessive fees, I got the run-around for nearly 2 weeks. I assumed customers aren't valued so decided to go to the top: I found the owner's name and email so I wrote a letter to him. No response. Obviously, customers AREN'T valued. Beware! They will rip you off and not look back.

Cindy F.

They were fabulous! Came out within 2 hours. We had water flooding right outside the house. My service person was professional and actually identified the problem as my neighbor's but he helped them turn off their water. I'd recommend them highly.

P P.

Rude, unprofessional and a ripoff! Took two days for them to show, which is not what was said when I called. Steve is very unprofessional. Wanted to use camera. I said no, dropped the quote $200. Then he came back and said had to use the camera for the job and cost $800. Showed total cost $1,200. When done, wanted just under $1,500.

Connor S.

Complete rip off. Unethical shady business who will overcharge and not stand behind their work. Said I had a one year warranty they refuse to honor. Charged me $300 to replace a pvc coupling a handyman would charge $50 or less. Created a new leak mucking around with the pvc pipes then told me there would be a $200 diagnostic charge plus whatever hundreds to repair what they broke. Crooks- Beware and stear clear!

Lee W.

I would not recommend anyone to utilize their services! Not only are they overpriced, but they do not even provide adequate receipts or paperwork to reflect the work done. I had a toilet that wasn't flushing, which was a small issue, and they charged me $350 to fix. I asked the technician why it was so expensive and he claimed that parts needed to be replaced in the tank. I requested an invoice before the job was completed so that I could see a full breakdown of what I was being charged. One has yet to be provided. To date I've only received a receipt that shows nothing! Not to mention that when receiving the receipt, it only says """"fulton services"""", and does not even reflect that it's a plumbing company. When looking over said receipt there is absolutely no breakdown of the parts provided, cost of labor, warranty on parts, etc. I have been calling for almost a week requesting that they provide me with an invoice displaying the services rendered. It seems as though they are now trying to doctor up an invoice that will justify the amount of money they charged for parts and labor. I was given two different excuses as to why I've yet to receive it and also two different dates where I was promised I would receive it. STEER CLEAR! Expensive, unprofessional and untrustworthy. I believe they are inflating their prices or else they'd be able to provide ample documentation at the conclusion of services explaining exactly what they did without needing time to create one!