Full Service Plumbing

Chris D.

I had an issue with my water heater right before Christmas Eve!! Yikes no hot water. So I went to Craigslist and found Full Service Plumbing. I called and spoke to Lindsey, who is a very outstanding person. She cared about my concerns and very helpful in setting an appt. Which would be Friday Dec 27. Very quick response and I was worried I couldn't pay cash. I was able to pay by CC. That made life less stressful. Joe came before his scheduled time and went right to it. He explained everything as he went along. So he tested the circuits, voltage, the panels. He said voltage and electricity was ok. So by my request he changed out the thermostats. GREAT JOB JOE! They're very affordable. FIVE STARS!!! Thank you Joe and Lindsey

Robert T.

I was looking for an emergency plumber to come over late afternoon on a weekday. I called Full Service as they were located in Kaneohe and they sent out a plumber immediately to fix my issue. Fast, efficient and professional - I will 100% use this company again and will recommend them to everyone too.

Mary H.

It's always a struggle to find a good plumber who is also willing to work in a condo. Jeff and Full Service Plumbing came highly recommended by a friend. Communication to set up the appointment was excellent. What I really appreciated about Jeff is that he took the time to go over what was needed and what he would be doing. He also went over potential issues to take care of in the future and solved a plumbing issue other plumbers couldn't figure out. He and his crew did a thorough job. Highly recommend!

Randy R.

I want to thank Jeffrey for going the extra mile to get our washing machine finally sitting level for the first time since we had it installed two months ago. On a previous plumbing job, the plumbers had left the machine sitting lopsided with the front end propped up on the 1-inch tile and the back end lower on the untiled floor. This was causing the machine to rock and every load of laundry to get unbalanced during the spin cycle. Jeffrey came by himself and promptly got the machine back on level ground. I thought that was all that needed to be done, but when my wife came in to look, she wasn't satisfied that it was completely level. Jeffrey patiently and methodically took his tools and sled back out, lifted the machine up, adjusted the front feet, and kept working at it until it was perfectly level side-to-side and front-to-back. He also saw some tension in the hoses that he didn't like, so he took the machine apart to make sure they were secure in the back. Since we had been without a washing machine for two weeks, a lot of laundry had piled up and as a result my wife has been doing load after load since last night. The machine is humming along and running quieter and more smoothly than at any time since we got it. I also want to compliment the professionalism and skill of this company's plumbers, who have been doing a lot of work in our building lately. I'm a director on my condo association's board, and we were getting reports from some units that their washing machines were not draining properly into the adjacent shower drain. The pipe in question was inside the individual units, so it was not a problem that the condo association could address directly. Instead, we sought proposals from several plumbing companies and asked them to tell us how they would fix the problem and how much they would charge. Full Service Plumbing came in with a fairly reasonable quote, and more importantly, seemed to have the best plan for fixing the problem (our building's drain pipes are complicated). The association paid for the first job, in the resident manager's unit, and confirmed that the work they did completely solved the problem. It did, so we recommended them to all of the other owners who were having the same problem. They've now done this work in a number of units in our building and every unit they've worked on has been completely satisfied with their excellent work and the professionalism of their plumbers and office staff.

Brittany N.

We wanted to get an exterior pipe shortened, a quick 15-20 minute job. The guys were prompt, efficient and left the job site perfectly clean. On the way out, the lead plumber noticed that another exterior hose fitting was basically welded shut from corrosion since we live just off Kaneohe Bay. He offered to fix that as well on the spot with an upgraded spigot. I was pleased with the value for money and their prompt service. Definitely recommend Full Service Plumbing. Their company title doesn't lie!

Alohi F.

We needed to move our water heater a couple of feet. We had a tangle of copper pipes from a previous water heater relocation. Some of the pipes had elbos outside the wall. Joe came in and whipped the problem before lunch. A virtuouso performance. So fast. No wasted motion. No leaks. And affordable. I asked him to do one more thing: install a water filter. He figured out that the faucet would not clear the bar above the sink in about a minute. Didn't have to pay for a failed experiment.

Chris L.

Prompt service, friendly employees, reasonable prices, great work and clean up. Will definitely be using their services for any future plumbing problems.

James L.

JORDAN did a great job in installing my new Kohler Cimarron toilet - 1.28 GPF. New unit works as well if not better than the 1.6 GPF unit it replaced. I have not experienced any issues with the Cimarron model despite some customers posting negative reviews on the Lowes's site. (I've been using the unit for 6 days now.) As an ADDED bonus, Jordan was very clean and neat in handling the entire process including uninstalling and hauling the old unit, installing the new unit, cleaning the floor area around the toilet, etc. I appreciated being notified (on that day) that Jordan's prior job may delay him by 1-2 hours in getting to my place on-time. Thank you LINDSEY for your call!! As it turned out, Jordan came just a bit later than scheduled. In 2020, Full Service Plumbing also performed a cost effective and excellent job in identifying and replacing part of my mainline sewer line that was causing a stoppage. That issue proved to me this was an honest company. They easily could have told me a more extensive and expensive solution was needed. This is my go to plumber!!!

Jennifer S.

I give Full Service Plumbing a 5 star rating! We manage over 1000 rental units and deal with a lot of plumbing issues on a weekly basis so obviously we have a lot more experience in dealing with plumbers than most people would in their lifetime. Jeff and his crew are top notch not only with their knowledge, timeliness, and expertise, but they go out of their way to make sure things are done correctly. They are highly recommended and a company we have no problem in vouching for!

Sophia L.

Once again, my urgent call to this business was for a broken water heater in garage storage at our Kailua rental. Plumbers and staff are quick to respond and resolve problem to the satisfaction of the renter and us while other plumbers contacted by the property manager do not respond as quickly. We've used them at our residence in the past as well with the greatest satisfaction. All dedicated workers and staff and hard working and dedicated. Knowing how messy, unclean plumbing can be, it's a blessing to have them there in times of need. Mahalo Jeff and staff.