Full Nelson Plumbing Heating & Cooling

Company Overview

At Full Nelson PHC, our goal is to offer top-notch plumbing, heating, and cooling services from the first call to the final handshake, ensuring exceptional customer care from our trained, courteous, and knowledgeable staff. We offer competitive rates and prompt emergency response times. We aim to gain recognition for our straightforward approach to service and sales, offering solutions solely for obvious and genuine issues our technicians recommend. We will focus on critical repairs only when a major issue occurs. We aspire to be acknowledged by our team for our commitment to ethical practices and the personal and professional growth of our customers. Within our industry, we will set the standard for providing plumbing, heating, and cooling services.

Full Nelson Plumbing Inc. was founded by Mr. Michael S. Mansell in March 2003. On December 10, 2012, Mrs. Heather Mansell joined the team as Vice President. In January 2018, the board appointed her as CEO and initiated the process to make Full Nelson a majority woman-owned business. From the beginning, their vision has been to establish a service company that emphasizes fair pricing, honesty, integrity, and customer satisfaction. In March 2019, the company acquired Elefson & Son's Heating & Cooling, which allowed for diversification and the addition of heating and cooling services. Mr. Dwight Elefson came on board and became the manager of the new HVAC division at Full Nelson PHC.

Michael ""Shawn"" Mansell discovered his passion for the apartment maintenance industry right after high school. He learned plumbing skills during his job, which sparked his interest. However, he also felt compelled to serve as a US Marine. Following his four years of service, he dove back into plumbing, working for various prominent companies in Kansas City. His dedication and drive inspired him to start his own company, and with encouragement from his wife Heather, they launched their business from home in early 2003. By 2016, the business grew to include six service technicians. Today, they are based in a 14,000 sq. ft. free-standing facility with a workforce exceeding 20 employees.