Full Nelson Plumbing Heating & Cooling
Company Overview
Founded in 2003 by Marine Corps veteran Michael Mansell, Full Nelson Plumbing emerged from the need for fair treatment of Kansas City residents by plumbing companies.
A Marine Corps veteran and a lifelong Kansas City local, Shawn possesses a Master Plumber's license.
His professional journey focuses on providing high-quality plumbing services at great value.
Through his experience at bigger companies, Shawn recognized that clients warranted a more reliable plumbing service.
Shawn values transparency and integrity in all his business dealings, particularly with customers.
His sense of humor has allowed Shawn to cultivate lasting connections with clients, team members, and vendors.
Business Services
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Gas line installation
- Gas line repair
- HVAC installation or replacement
- HVAC system repair
- HVAC system maintenance
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | Open 24 hours |
Tue: | Open 24 hours |
Wed: | Open 24 hours |
Thu: | Open 24 hours |
Fri: | Open 24 hours |
Sat: | Open 24 hours |
Sun: | Open 24 hours |
Recommended Customer Reviews

Cody came out for our furnace/heating checkup. He was clean, thorough and efficient. I will request him again.

I had all five toilets in my house go out (innards became corroded and flappers) over time. David was not only right on time, he had them all stripped and replaced before his two hour time frame was up. He was very knowledgeable, friendly, and considerate of my time and money. I would highly recommend Full Nelson Plumbing based upon my experience with David.

Don't use, they are price gouging customer. I would be happy to show you 2 estimates they gave me.

they have been to my ho a couple of times for a/c work and when i have a plumbing problem they don't do mobile homes anymore. that's sucks.

Had a new A/C installed today. Worked with Gordon in sales for over a week. He was patient while I tried to decide what was within my budget, helped me find financing and answered my many questions along the way. CJ and Travis came out and spent the morning installing. It was raining and poor CJ was under a tiny tent installing that huge A/C unit, at once during quite a down pour! Never once complained. They left everything clean when they finished, answered all my questions throughout the day. Both were nice, professional, and worked quickly. This is the second time I have used their services and have been happy both times. I'm sure you can ""save money"" going with a few other companies, but sometimes you also get what you pay for. I feel like the service techs take a lot of pride in what they do. They didn't hurry to get done, didn't cut corners in the process.

When I first used Full Nelson, I was really impressed. Good service - no complaints. However, in the past year, I found myself feeling like an ATM machine, and I've relayed this to them so it should not come as a surprise. I'd have them come out to check something and if it didn't amount to a huge or no cost, they would find something that did cost more. That did not sit well with me, and I should have asked for a second opinion on the occasions that this did occur. I won't use them again. Lots of other plumbers and HVAC companies out there.

The technician was solely focused on upselling me into a new HVAC for thoussands of dollars when all he had to do was something minor. And he intentionally sabotaged my unit. He also told me that their supervisor is a former sales manager for like one of the main hvac famous companies and comes with that grimy expectation that they are to upsell every call even on services they don't need. He wound up charging me for what I was quoted for his service call. I had a new person come out the next day who showed me what he had done to my unit.

Our 70 year old house has a bathtub faucet that started leaking into the wall! This super professional company brought the plumbing up to code and repaired the flood using new copper and stainless steel parts, so we know it will last another 70 years!

We have been in Club Member with this company for the last few years. We were frustrated with small town plumbers that don't show up for days, do not carry the right parts, and can't seem to fix things right the first time. Full Nelson IS THE REAL DEAL! They are professional, clean up after they are finished, and get the job done right! Don't look any further. From the schedulers to the professionals coming to the house, these are experts for sure. Tired of waiting on your local plumber? No waiting on these guys. Easy to schedule. So happy they are taking care of our plumbing and heating/cooling! 365 days a year, 24/7 if you need them!

Set an appointment to replace seals in a shower. The shower has a slow drip. I wasn't given a quote over the phone for such a simple task. I wanted a plumber to do it incase the valve had to be replaced.
I was quoted a ridiculous +$1,350 to replace the valve; $400 to replace the rubber seal and spring inside the Delta single handle shower cartridge. Mind you, a rubber seal kit from Home Depot and Lowe's costs less than $15; requires no soldering, etc. It should have been an easy job, but I guess they saw $$ in my eyes.
FNP delayed my appointment by a day, said they had an emergency elsewhere. I believed them and didn't mind. They charged me $49 service fee. Felt more like I was scammed, than anything.