Friends & Family Plumbing & Drain Cleaning

Mike O.

We suspected a leak on a water line so I gave Mike a call. He responded immediately and he and his crew were at my house within the hour. They were very knowledgeable and professional; traced the leak and proposed a solution that very afternoon and had the work completed two days later. Neat, clean and orderly. Best experience with a plumbing company I have ever had.
I highly recommend the team at Friends and Family Plumbing.

Leighton K.

Had a foundation leak in our home and got some quotes on Yelp for rerouting our pipes. Decided to pull the trigger with Mike after an in-person visit to discuss the work that was needed. Mike and his team came promptly on the scheduled day, finished the work 2 hours ahead of schedule, and walked me through all of their changes before patching up the drywall. During the estimate I asked about swapping out our (older) water heater as well and was only charged for the replacement since the initial work required them to move it around anyway. Extremely satisfied with the work that was done and wouldn't hesitate to call them again in the future.

Dolores M.

If you need the best, fastest and most reasonably priced plumber , you must call Mike. He installed a new water heater for me a few months ago (it is perfect!), and returned yesterday to install new faucet handles for the washing machine hoses. He will handle any plumbing problem you have and is such a pleasant, efficient fellow!

Pao S.

Posted on Yelp for bathroom service. Friends and Family Plumbing reached out and contacted me right away. The team provided sound advice on resolving the challenge at hand. Provided straightforward and honest answers to my questions. Friends and Family Plumbing went out of their way to push me up their schedule and resolved my bathroom issue within 24 hours of our conversation. Results are great. Would definitely reach out for future services.

Susan C.

I didn't know who to call when the water heater went out. I used Yelp's messaging feature to request estimates and received 3 from local companies. All estimates were all priced close together. Out of the 3 companies, I chose Friends & Family because they had great reviews *and* they were easy to communicate with! That was a great decision!!

Brandon was my contact, and he was quick to reply to my messages and showed up to replace the water heater on time.

I never want to have water problems again, it's pricey to replace a water heater. But if you have any issues, you should contact Brandon.

Mike D.

Mike is awesome. He did great work swapping out our water heater with a tankless and bringing all the plumbing up to code for us. A few days later when I noticed the water temp wasn't as hot as we needed it, he provided straightforward direct support and gave me the info I needed to fix it myself.

Richard T.

Came right on time, fixed the problem, and charged about 2/3 of what the next lowest estimate was

Karen L.

I had a ""friend"" replace a kitchen faucet. He is not a plumber. While he was under the sink he mentioned the P pipe was getting old and should be replaced. As he was finishing he reconnected the garbage disposal but not the dishwasher since I don't use the dishwasher. The garbage disposal would not turn off no matter what position the switch was on. We pulled the plug. My friend was going to send a true plumber and electrician friend. But I decided to call Mike Neal who has put in Toto toilets in my house. Mike answered right away and first off, Mike has the most reassuring attitude and voice. I sent him a photo of the P pipe and he said ""it's not leaking? What's to fix? You already have a bucket underneath?"" I mean, what kind of plumber says that instead of quoting his hourly rate??? Then Mike says ""Could he have plugged the disposal into the wrong socket?"" Yup, you got it. Mike came right out, plugged the disposal plug into the correct socket and grinned. He then checked the P pipe and stood by his assessment of ""if it ain't broke, don't fix it.""He didn't want to charge me, I think he was laughing under his mask so I paid him off in fresh tamales and fresh caught salmon. Next time I won't use a handyman although that was a pretty good competency test. Mike's one of a kind but I bet he's teaching his son the same old fashioned decency.

Alma D.

Need awesome and reliable service? These guys are the best! I was referred to Brandon by a good friend of mine because my mom's water heater stopped working. I texted Brandon on a Sunday, he asked for pics of the water heater, we chatted a bit more and he told me one of his guys would be contacting me on Monday morning to come out. Well, Monday morning - I get a call and Mike meets me at my mom's house within 30 minutes. I headed over and Mike literally pulled up behind me! We pretty much knew we needed a new water heater and my mom asked about a tankless system. He explained everything to us (and I had one at a previous house) so we decided on the tankless water heater. We scheduled time for the Tuesday at 8am - and EVERYTHING was done by noon on Tuesday. They actually came back on Monday afternoon to do some preliminary work and my mom is just THRILLED with the service and the warm water. I DEFINITELY recommend these guys!

Rob M.

Brandon and team were amazing! They explained all repairs and recommendations in detail. Extremely easy to work with and did a quality job. One of the best experiences I've had with urgent plumbing repairs. Would recommend them to anyone in the area. Affordable and go above and beyond to ensure the job is done right.