Friendly Plumbing

Pattie D.

Was referred to this company by a friend and was not disappointed. Plumber Josh was at my house on the same day and leak in shower was discovered and repaired within an hour. Very friendly and knowledgeable technician - will be contacting this company for any further repairs and possible upcoming bathroom remodel. Thanks Josh!

Chris R.

I think our experience with Friendly Plumbing was about as good an experience as one can have while doing a complete bathroom remodel including new fixtures, hardware and moving some pipes.

Friendly Plumbing was professional, friendly, kept their appointments, handled the surprises (and there were several) well, and did a quality job with quality parts across more visits than I think we both expected (in part due to surprises on other parts of the remodel job they weren't responsible for).

To top it off, their going-in estimate, while not the lowest (they were highly recommended by someone we trust so we went with them), felt reasonable. Their final bill was also about as close to the estimate as one could expect. While I'm guessing it is impossible to know what the specific surprises will be in a given remodel project, allowing for surprises in the estimate so as to set customer expectations and provide flexibility is apparently something they do really well (and was much appreciated on our end).

I highly recommend Friendly Plumbing based on my experience with them.

Andy S.

I'm torn on this one. Had them out twice to snake and scope sewer line. That went really well. While they were there I asked for two bids, both plumbing related. It's been 3 or 4 weeks now, still no response to my bid request. I've called 4 times!! 3 of the phones calls wrapped up with ""you'll have the bids 'tomorrow'. Still waiting.

Kristin R.

Update: Turns out that the warranty would only cover some of what we needed done (bummer, but not FP's fault.) The plumber left that day saying he would return later after gathering the materials and never showed up again. I got a call from the warranty company explaining why. Then, much later that evening FP called to reschedule for them to come that next Monday to fix remaining issues. Monday came and went and the plumber never showed. Turns out it was a communication mistake with the secretary on the day and time. Plumber came the very next day, right on schedule to fix the issue. Was really timely, detailed, and clean. Showed me all his work at the end and was very organized with the paperwork.

In the end, still very pleased we went with FP and recommend them to anyone with plumbing issues or needs in the Reno area. Very, very happy with the work that was done!

Tiff T.

Thanks so much for sending Lee out on my bathtub plumbing emergency he was so professional and hardworking and honest and fair. Saved me from a potential nightmare and everything is back to working order.

Regina D.

We just purchased another home and within living there a week we couldn't get hot water. We did purchase a 1year warranty from Fidelity National. They sent out Friendly Plumbing, who came out immediately. I have to say Friendly Plumbing made the experience very easy! They called me before they came out, I had to take my youngest to school and left a note on the door for the technician to please wait. I was very pleased to see a parked van waiting for me as soon as I got back. The technician was very friendly and seemed very knowledgeable with parts he needed on hand! Within 15-20 minutes the repair was complete. I can't rate pricing because it was paid through our insurance but as for customer service, coming within a timely matter I give them 5stars!!!

Kristin C.

Called this morning, they were here at the time I requested! Very friendly and knowledgable plumber! Had my problem taken care of quickly and gave me pointers on how to keep it from happening again! Cleaned up after himself! Cost me much less than I anticipated!!

Jackie R.

Terrible service need an air gap line put in and now my sink does not drain and the gap line sprays water everywhere he came back to fix it but nothing's changed and my sink won't drain properly the guy makes you uncomfortable and doesn't say anything thought he was still here got up and realize that he had left without saying anything I don't recommend this company to anybody very unprofessional

Susan A.

Friendly Plumbing is our go to plumber- great customer service, both on the phone and in person. Everyone needs their own plumber, this one is ours!

Vicky H.

I have been using Friendly Plumbing for years. Whether it was for a clogged drain, replacing faucets, or fixing a toilet, I have never been disappointed. Their prices have always been fair, and Marge is great at getting a plumber out pretty quickly. Once I had my issue resolved within 1 hour of making the call!