Friendly Plumber, Heating & Air

Stephen A.

We had a PVC pipe break near our mainline. The quote from Friendly Plumbing was over $4200. We called two other plumbers, both gave us quotes between $400-600. I by no means want to condemn a company for one quote, but it was a good lesson in making sure to get multiple quotes when hiring a contractor.

James H.

Wow Mitchell was fabulous he came in listened to exactly what I wanted and gave me three options for air conditioning and electric that killed the competition by not hundreds of dollars but thousands. It was all in writing pricing was out the door all inclusive with an unbelievable TEN YEARS PARTS &LABOR at no extra charge. We will get the electrical done tomorrow not in a week or two by one of the best electricians in the business Ryan Of Kraz Electric a private contractor who goes above and
beyond 801-879-5516 he services from American Fork to Sandy. They are all professionals and the best in the business and old 12 breaker electrical panel to a fabulous 30/60 panel. From boiling hot hell to sweet cool heaven. They deserve 5stars for the incredible job they did to my old unforgiving plaster walls and brick house ess. They have a can do attitude and they really do make it happen. I went from no air conditioning . Today is heavenly. Thank you for creating the perfect atmosphere for me.

Matt M.

Wow, loved these guys previously, but got caught up in a bait and switch. Was quoted $99 for a mainline clean out on a Saturday. They are usually $44 with a coupon. The service guy came out, said it would cost at least $99 plus $365, plus probably more if they ran into other issues. I'm in the home repair business and know a scam when I see one. As I objected to the outrageous predatory pricing and tactics, the guy had the nerve to point to a pricing sheet and tried to collect the $99 for doing nothing. What a joke!

Jesse D.

We had Dave come out to check to see why our furnace was not working g properly. He discovered some problems and fixed them on the spot. They took my call on a Sunday and offered to fix it that day. I was fine waiting until today Monday to have it fixed. They set up a time of 11am and called around 10:30am to say Dave was o. The way. Dave called to let me know he was in route to my place at 10:45am. Dave had the furnace repaired quickly. I was very pleased with the service call.

Casey B.

My usual plumber couldn't make it, so I called friendly plumber. A neighbor had used them and seemed satisfied. They showed up when they said, which was after hours ($99 after hours charge, a little high, but no big deal). They snaked a toilet line and spent about an hour doing it, then I got the bill $464 total. Needless to say I was shocked, my lawyer doesn't charge that much.

I called to ask why, no one seemed to care. I got what I needed done done, but paid way too much, won't be using or referring them.

Casey H.

Jarom was great, found out the issue with my furnace fast, had the part ready in his truck and had me back up and running within an hour. He gave me recommendations to get the most out of our older model furnace and keep it running strong. Definitely didn't feel like he was giving me the run around or trying to stick it to me with sales or anything like that. This was my first time working with Friendly and I will definitely be calling them for all my needs going forward.

Michael B.

This is in response from the sub contractor who went above friendly plumbers criteria and finalized the job that was started in Aug one bump after another now were in Nov and my family is happy and that makes me happy. Kuddos to kranz electric who steppe up and did the right thing thanks team

John L.

I needed a new water heater and also wanted to change the company I had been using for HVAC repairs/replacement. Employees were very professional and courteous. They explained in detail the work they were going to do and did so for a fair and reasonable cost.

Mike W.

Frank and Gage came over to give my furnaces a tune-up. They were very thorough, respectful and friendly. They invited me to stay and watch them work if I wanted so they could explain what they were doing. They did a great job of explaining things in a way that I could understand and I'm really happy with their work. They found a couple of items that will need to be replaced but they did not pressure me into committing to it right now. They laid out the costs/options for me to review with my wife, and then they were on their way. Great people, and I will use them again.

Stanley M.

Jarom, came about 11am was really courteous, clean cut, we'll mannered.
Started cleaning the heater , noticed two of the three jet orifices were working.
Took apart the third nossile, there was a spider Web inside blocking the gas flow, it was cleaned.
Everything works great , a job well done.
will I be using this company again ....
Hell ya.