Friendly Plumber

Joe W.

Plumbing service was 4 stars.

The drywall person (Andrew) that they recommended did more talk than sanding. poor job. I think he used 1/2"" drywall where 5/8"" was needed.

Globetrott R.

I'm a new homeowner, so my experience with hiring plumbers is limited.

That aside, I was very happy with the work the guy did to fix a leaky sink. There was no bs and the guy gave me a useful critique of how the developers cut a few corners on the new plumbing (hence the leaks after only a year in the place) and advised me of what I could expect in the long term.

Helen F.

This review is long overdue. We had an issue with water pressure and drains in my aunts home in the Sunset district. Also, every time the rains came, the light well areas would back-up and required buckets to remove the standing water. I contacted Robert/Friendly Plumber in the end of July, 2010 based on the great reviews I'd read on YELP (I help my aunt with her home and actually don't live in SFO, so I was at a disadvantage on who to call). Robert was very articulate in providing his expertise and provided us with a couple of options. Further, he recommended that we call the water company for the water pressure issue and we found that the main line to the home was cracked, thus no pressure. At the onset, the water company was not convinced but sure enough, it was exactly as Robert had said (frankly, the city water inspector was quite surprised, he said most of the time the plumber is wrong). So, right after speaking with the water inspector, we hired Robert to replace all the old drain pipes and opted for the permanent fix or option 2 for the light wells. Robert also coordinated a roofer to repair/patch the roof in the areas that they installed allowing for proper drainage through the roof in the light wells. We opted for permits just in case, the city inspector stated that we definitely shouldn't have any issues in the future with leaking through the roof/light well areas, etc. and approved all the plumbing work. Robert's employees were also extremely respectful, dependable, knowledgeable, etc. Recently we had a small issue arise and called Robert, needless to say he attended to the issue the next morning at no charge. Oh, yes we do have awesome water pressure. I wouldn't hesitate to recommend or call on Robert again, his knowledge and professionalism definitely shows.

Sophie M.

Great plumber, amazing service.
Suddenly this morning, we couldn't turn the hot water off -- total bummer. I called the Friendly Plummer (based on the Yelp review and their location), and Robert agreed to come by this afternoon. He came *exactly* when he said he would, and gave me an honest assessment of what was going on. He gave me three options for ""treatment,"" ranging in cost -- and was completely cool when I took the cheap route.

Long story short -- our hot water is off, and can actually be turned on and off in the shower at will (what a concept!) -- and all of this drama took place within the span of a day. And the fee for the fix was completely reasonable.

J O.

Not so Friendly! Wanted over $1000 to do a job that another plumber on yelp was able to do on the spot for only $200. I do not support contractors who want to overcharge for simple problems. Friendly seems to be one of those based on my experience.

sonya a.

My shower handle stopped working recently, forcing me to use pliers to turn the thing on and off. I've also had a persistent leak under one of my bathroom sinks for a year now, and another plumber and a handyman failed to adequately solve the problem

Enter Sean of Friendly Plumber. Awesome accent, extremely friendly, and a really gentle manner. He was quickly able to assess and fix the sink, and he was kind enough to spend a long time on the phone with the manufacturer ordering a new shower part for me. When the part arrived, Sean was there within minutes, installing it quickly. Throughout both visits, he was professional, communicated everything well, and repeatedly asked whether I was comfortable with the pricing. I don't have much of a frame of reference for cost, but I didn't get the sense I was being taken advantage of. I have a very good opinion of this plumbing company and will make them my go-to guys from now on.

Annie W.

I had either a leaky sink or a leaky dishwasher and I could not for the life of me figure out which was leaking because water would randomly start leaking from underneath my wooden cabinets where I couldn't quite see the source. They are also right next to each other and the water pools around the cabinet bottoms so you can't see the origin. Argh!

I called Friendly Plumber and Sean responded promptly the next day right within the time bracket we agreed on and was so sweet and helpful. After some testing of the sink pipes and running of the dishwasher (patiently waiting for it to finish it's eternal cycle, I might add) he determined my dishwater's filter was clogged up and spewing gritty water back out. ...which really made a lot of sense and I kicked myself for not realizing it before. The boys in the house don't rinse their plates before putting them in, and I never thought of that being a problem until he pointed that out. D'oh!

Super professional and honest to boot! Despite staying almost 2 hours at my house to figure out what's wrong, I was only charged a modest fee of $120, and that was at my insistence! Sean was adamant in trying to find the problem even when both the sink and dishwasher stubbornly refused to show signs of its typical rebellion. That's really going above and beyond as a lot of people just give up and charge you $$75-150 for a visit even if it was only 20 minutes.

I will definitely be sending for them again!

Ben G.

I can't say enough about how pleased I was to find a professional, courteous, and competent plumbing service on my first try. I called at 7:30am and received a call back at 8:00, a full hour before their offices officially open. Katherine asked relevant questions to quickly assess my problem, offer a tentative diagnosis, and make sure I wasn't going to get myself in trouble with my landlord or neighbors.

Sean from Friendly Plumber arrived at my apartment shortly after I called. He was friendly (no false advertising here!), honest, and worked hard to make sure the problem was resolved as quickly as possible. I had done quite a number on the kitchen pipes, but Sean had me fixed up in a jiffy!

Despite the fact that I apparently still have some life learning to do around the appropriate use of garbage disposals, I am relieved to have found a quick and professional plumbing service. I'll certainly be back when I need professionally delivered plumbing expertise in the future.

dawn o.

Sean at Friendly Plumber was very prompt, competent and very friendly. He unclogged my shower drain for a minimal fee and advised me to get a plunger (d'oh!). I expected it to cost hundreds of dollars but the whole visit, which I could have avoided, came to $120.

Melissa S.

I'm not going to give them 1 star because its not their fault insurance is expensive. Called them based on reviews here. They are not covered by insurance to do work in buildings with more than 4 floors. Just wanted to let people know ahead of time.