Free Flow Plumbing

Jeff G.

I called them four days ago and they never gave me the courtesy of a return call . I got a more responsible plumber to come right out and fix it.at least the owner apologized to me for not responding to my call

Maureen W.

We had called another plumber that kept pushing us back for weeks. Finally gave up and called Free Flow. They were able to come the next day. Nick came exactly on time, wearing a mask and fixed what we thought would be a complicated issue. Turned out to be a broken drain in the tub. He worked professionally and we were very pleased with what we thought was a fair price for the job. Will certainly only call them again with our plumbing needs

Stephanie F.

John and Nick are professional honest plumbers who do the work until the job is finished. We are thankful we found them on Yelp and would recommend their work to anyone!

A J.

Free Flow Plumbing replaced my hot water heater earlier this year. In transporting the new/old hot water heater to and from the basement, they dragged the dolly with no cushion up/down the stairs, cracking nearly every stair - most in 2 places. They also left a huge mess of mud, snow, and water leaked from the hot water heater, all the way down the stairs and into the basement and did not even attempt to clean it up.

They reluctantly agreed to pay to fix the stairs, but when multiple companies indicated that the stair flooring cannot be repaired and needs to be replaced, Free Flow said they will not pay for the replacement. I agreed to have a contractor of their choosing come out for another opinion. This contractor also told me it looks like the stair flooring has to be replaced, but said he would look into it and get back to me within a couple days. It has now been 2 months and he hasn't given me any feedback, and stopped responding at all about 7 weeks ago. I asked Free Flow to help have this guy get in touch with me and Free Flow told me I need to just wait and be patient. I have waited for two months, and Free Flow refuses to tell me how to handle billing them so I can finally get the flooring replaced. I tried giving them a specific date cut off so they could talk to the contractor and get some updates, but Free Flow refused to respond.

Nick D.

DO NOT USE THIS COMPANY!! I had the absolute worst experience with a plumbing company ever. Very overpriced for a service USE THEM AT YOUR OWN RISK And Don't believe what john tells you on the phone regarding price.

Theresa S.

I did not do business with Free Flow Plumbing. However, I received a immediate response from John, the Owner. He was kind enough to suggest other options for me to consider in resolving my dilemma. His suggestion was great. Problem solved at a lower price! I appreciate his honesty!

Casey S.

Good service and good timing. Said he would be there and he was, and finished the job. Kinda a dude, too. I think I could have beers with this man. Maybe more than once. Good sense of humor and seems like he just wants to do a good job and help people.

Yoko Y.

John responded to my call and email immediately. Although he wasn't sure my dishwasher drainage issue was due to the plumbing or appliance itself, he agreed to come to take a look on the next day. He identified the source of issue right away and the problem was fixed promptly. Also he pointed at other plumbing issues in the house and took care of them on the spot.

Quinton F.

Very responsive. My request was late evening and I received a reply the same night. Further, I was able to schedule an appointment for early the next morning. They quickly diagnosed and fixed the problem at a fair price. I will definitely call on again.

Tracy G.

I'm very happy with the job Free Flow Plumbing did for me. They arrived in about an hour after I called. They were friendly, fast and reasonably priced.