Fred Weston Plumbing

Steven G.

I am unsure what is going on with Fred Weston Plumbing. I have used them for plumbing services for my rental houses over the past several years. They have always done a good job. Bryan Abell was recommended by my previous plumber when he retired in 2018. Last week I contacted them to repair a leak from ice maker line and a leak under the kitchen sink in one of my rental units. The plumber unexpectedly showed up 1 1/2 hours earlier than expected (3:00-5:00PM appointment time period) and did not repair the kitchen sink leak. After discussions with the tenant, I attempted to contact Fred Weston Plumbing to check why the repairs were not completed. They are neither willing to answer my telephone calls nor return my messages. I would not recommend using Fred Weston Plumbing until assurances are received that they have corrected their business practices.

Rob M.

We scheduled a service to fix the drain under our kitchen sink. We have switched from a double sink with two drains to farm house style with a singe drain. When the technician viewed the situation; he was very nice but told us he he would not be able to complete the job that day, but would need to come back another day. He charged us $100 even though no work was done. We called the office to see if the $100 could be deducted from the future work and we were told no, that is our policy. We will have someone else do the work

Ronald M.

Fred Weston Plumbing was called based on favorable reviews to assess our needs for a complete renovation of our home's seriously outdated plumbing service from the City's meter to our basement with a new supply. My wife and I knew what we needed, which included the installation of new service from the City's meter to our home, the removal and hauling away all old galvanized piping with then upgraded service to bathrooms and kitchen, and possibly the installation of a tankless water heater. This is the last leg of our renovation journey with our 90 year old house. We live in the Springbrook area of Alcoa. I was working but my wife met with him in our home to go over the job. That meeting occurred sometime in mid Jun '21. To date, we have not heard back from him and phone calls go unanswered. Not exactly what I was expecting from a ""seasoned well-reviewed service professional"". Moreover, if you can't do the job because you have neither the time or desire, simply call with a follow-up or drop us a note in the mail. Fred Weston's work May rival our experience but first impressions are everything.

Ron and Terri Medkiff

Kim P.

I bought an old house with many issues. These guys have always been prompt, honest, and great to deal with. I wouldn't use anyone else.

E. R.

I had a water heater which was leaking in the garage. The plumbers sent by Fred Weston Plumbing were professional and timely while addressing the situation. Fred Weston Plumbing phone staff was also very courteous.

Fred Weston Plumbing replaced the water heater promptly, but the new one leaked. A 2nd water heater was installed after Fred Weston Plumbing worked diligently with the manufacturer (American Water Heaters was very difficult to deal with during this ordeal), but the 2nd water heater also leaked. They brought out a 3rd water heater, but it was dented up from Fred Weston Plumbing pressure testing procedures, and I refused delivery. I discussed the situation with the owner and he gave up. He said the water heater was not a show piece, his team put too much time into the work, and I would have to get the heater replaced with the manufacturer myself.

You can tell how good a company is based on how steadfastly they stand behind their work and their products when things don't go according to plan.

Is Fred Weston Plumbing a company you can trust if the work goes bad?

You be the judge.

Make sure you pay with a credit card, though, so you have some recourse.

Linda R.

I had a major problem with the sewer backing up into my house. I was frantic to find a plumber who could tend to me quickly. Roto Rooter was already charging me a hefty fee and had not been able to solve the problem. Fred Weston Plumbing was recommended by two reputable companies who were not able to assist me at the time. Madison took my information and Brian was out to my house within two hours. Brian took the time to carefully assess my situation. His expertise, honesty, and professionalism ended up helping me resolve my problem and saving me a bunch of time and money. I will definitely use this company's service again and I highly recommend it to others. Thank you Madison, Brian and AJ for such caring customer service.

Jean W.

Used this company once and was satisfied. Second time I called, they did basically the same type of job but the plumber brought a ""helper"" without my agreement. The ""helper"" did nothing but hand the guy a tool and hold the sink while he loosened a faucet bolt. Installing a bathroom faucet is NOT a 2-man job!! Yet this company charged me 76% MORE to install the bathroom faucet than they did on the kitchen faucet. I wrote a letter, and to add insult to injury, ""Bryan"" (apparently the owner?) attempted to justify the OUTRAGEOUS increase in price!!! I will tell everyone I meet not to be taken advantage of by this company, and I will NEVER use them again! Disgusted and feeling taken advantage of. (They also spelled my name wrong.)

Dave A.

There's a reason you see so many more 4 and 5 stars on this company; straight shooters ; timely ; efficient; reasonable/ fair pricing ; from scheduling to finish; professional service; that feels good

Robert P.

Being able to do most all plumbing jobs myself, it was hard for me to look for one, but I was in a time crunch and I needed one within 24hrs. Without going into details of the plumbing job, I'll just say it was essential but not too difficult for anyone with plumbing skills and the right tools and materials. I had neither at the time and was short on time. I walked away from the task last evening frustrated and not sure what I would do. Last night I did a quick search for plumbers near me and Fred's came up with a 5 start yelp rating. I looked at it, and it said open 24 hrs. So I called. A person answered. It was 1045 pm. I asked if this was answering service and she laughed and said no but she had forgot to forward calls to the service. She was apparently one of the business owners. She was friendly, asked what was needed and when and scheduled someone for today between 1230 and 230. I got a text at 1215 stating they were on the way and have a me link to follow his travel progress. Also gave me his name. He then called to confirm and by 1230 ish he was there, and by 140 he was done. I was so relieved given the nature of why I needed this done. $201 dollars later, parts and labor, he was gone. I was so happy. Why? Because the buyer of the property was coming to do a final walk through at 430 before closing on Monday. Thank you Fred Watson's. I will use your services again.

David W.

These guys were great. Showed up as scheduled, courtesy called when they were in route. Showed up to house looking and acting like professionals. Listened to my long winded explanation of what I ""thought"" was wrong then did their job. Turns out it was not a major problem, they fixed it and were gone. Charged me a very reasonable call-out fee and matter is closed. Being new to area, it's always unnerving when you don't have a trusted service (of any kind) company on speed dial... well I have my plumbers now!


Many Thanks,