Frazier Plumbing Service

Debbie C.

I've used Frazier Plumbing several times this year for minor emergencies. They are always on time, friendly, professional, and always top notch work. Definitely give them a call!

Mac J.

Caleb was recommended to me by my real estate agent after they had positive experiences working with him. My initial experience with him was positive. He was fairly priced, responsive, and seemed very knowledgeable. I hired him to install a hot water heater, run plumbing for a new bathroom to an addition, including toilet, sink, and shower as well as rough in for an existing bathroom shower and to install a new sink in the existing bathroom with exposed plumbing. In the beginning, as long as Caleb was actually on site I was confident the work was being completed in a competent manor. As the project went on, Caleb stopped coming to do the work himself or alongside his colleague, Brad. Brad frequently worked alone and would communicate that he was going to correct something we found that was done improperly only to then leave the work incomplete. He would frequently report that caleb was off fishing for the weekend and rarely showed up on job sites they had taken work for. I repeatedly ask for smaller issues to be corrected and would randomly get a response from caleb that it would be addressed. The existing shower plumbing was cut too short by Brad and not anchored to the studs. Once the fixtures were installed by my contractor, we immediately noticed that there was large pools of water coming out from under the wall where the fixtures were and a leak springing from the backside of the tub faucet nearest the tile. We recently learned that bc the plumbing was cut too short that the faucet wasn't properly attached and the water supply not fastened so it was rattling and spewing water all behind the wall into the laundry closet and subsequently under the bathroom wall into a pool on the floor. Calebs employee Brad and another """"colleague"""", David, came to install the sink with exposed plumbing in the existing bathroom. They showed up at 1:30pm on the day they said they would arrive and didn't have any materials despite knowing the nature of the project for which we had discussed and walked through several times. He told me that there was a game on and he wouldn't work past 5pm so it probably wouldn't get completed. They made 3 trips to Home Depot and when they finally came back, David was profusely sweating to the point I offered him a towel. He was too large to fit in the bathroom and left blue jean marks on my freshly sheet rocked and painted bathroom and knocked the corner sheet rock work off the walls (I have photos). They used hoses that were too long and made the sink stick off the wall in a way that made the fixture leak water onto the floor. They left all the tags on the hoses and exposed plumbing fixtures which were so tightly shoved behind the sink and against the wall, we had to remove the sink to get them off to replace with proper parts to alleviate the leak. While they were onsite, Brad told me it wouldn't work bc I was """"too particular"""" even though they'd already agreed to the work. Once the fixtures were installed in the new bathroom addition, the shower began to back up after a few uses and the adjoining toilet in that bathroom began to gurgle and fill up. My contractor, who is not a plumber, tried to plunge the toilet and shower to alleviate the issue. While using the shower, my son tried to flush the toilet in that bathroom and the same issue came up again. We reached out numerous times to caleb to seek help for the issues with no response. Caleb finally responded to numerous texts from my father pleading for help. He responded after several hours saying, """"Calm your drunk ass down. I'll deal with you tomorrow dumbass"""". He later said, """"I can't help. Too busy."""" I'm floored and disgusted. I paid Caleb $6k to do the work and after they got the check the work and communication was completely unprofessional. I have completely renovated my home and have had my fair share of bad contractor experiences (even a tile worker who left midway and stole tools from us and disappeared). I wouldn't recommend working with this company to anyone. I have documented all the texts, emails, and photos of their work.

Carrie R.

I was very impressed by the plumbers' attentiveness to detail and punctuality when providing services at my home. I asked for an initial quote, and when the plumber visited the site, we had a conversation about the issue. I showed him everything I had tried, and, after seeing that it was a straightforward fix, he instructed me how to fix it without a fee - just as the company's website states. I did it myself in less than 5 minutes, and what I appreciate most about his service is his honesty. He could have easily charged me a great deal of money for his services, but instead, he was honest and paid it forward. I am definitely using Frazier Plumbing Services again in the future. It is rare to experience integrity in action. A much heart felt thank you to this company for their level of quality of service and professionalism!

Reese N.

We called Frazier for a toilet wax ring repair. They came within a day. They were a little early, which was great. Had it fixed in no time. It was a fair and reasonable rate. They even installed something extra at no additional cost. I would use them again, very satisfied with the whole experience. 5 stars!

Honesty F.

I will not be calling them back. I emailed Frazier Plumbing the beginning of last week for a leak I have. I needed an estimate, I'm getting 3. They emailed me back the same day stating they could come the following day. I was not available so I asked if they would be able to come on Friday, they were not. I called Caleb on Friday to see if they were going to come out later that day because I had not heard back. I spoke to him around 1:00 he said he could not make it Friday but would be out on Monday (yesterday) @ 5:00. I left work a few minutes early to make sure I didn't miss him. I gave him until 5:30 to call and he didn't, so I called, It went straight to his voice mail. I was calling to let him know I was still waiting on him. He did not call back. I called again @ 6:00 to let him know I would not need him to come out that I would find another plumber. I've still not got a call back with an explanation and don't expect to. I don't know about anyone else but I need someone I can depend on to be on time and to fix my list of plumbing problems. Still looking for a Plumber, BBB preferred.

Rich J.

I've called Frazier twice over the past year, and both times I've been impressed with their professionalism and overall friendliness. They're a small, family-owned business, and I don't really think there's a single negative thing I could say about them. The first time I called them was because we were having problems with the pipes in the kitchen sink. Our house, which we'd bought only a short time ago, had a shady contractor who did a meh job on many of the things. Instead of a plumber, he just tried to put in all the piping himself. Then my husband and his friend tried to fix it without success. That's when I decided it was time to finally call a professional. Apparently, the pipes installed under our sink weren't the right size, so the plumber and his associate replaced them and like magic, my leaky pipes were fixed! But what impressed me even more was that morning, this horrible horrible smell enveloped my entire house, and I couldn't figure out what the heck it was. They spent a good hour or so crawling into my hot attic, checking the backyard, etc. Apparently not only is my brand new roof leaking (again, shady contractor that the previous owner used, yay), but they didn't properly ventilate my attic, thus the horrible smells. They did not charge me a single cent extra for this, nor did they try to B.S. me or try to sell me something I didn't need. Fast forward a number of months, and I had to call them back for the pipes under the sink, but for a completely different reason. Our garbage disposal died, and so I went online, looked for the garbage disposal that consumer reports recommended, and bought it from overstock.com. Well, what I didn't realize at the time was the garbage disposal that consumer reports recommended was 2-3 times the size of our old garbage disposal. My husband installed it correctly, but ended up making the pipes leak again, so I called out frazier again to refix the pipes. He got the pipes fixed the same day I called, and gave us great tips for the next time we buy a garbage disposal. The only downside is that they do not take credit card, but they do accept PayPal, as well as checks. I imagine this is to keep the cost down and keep their prices reasonable. Nonetheless, everyone in their company is personable and professional, and they really take their time and do a good job. I can't imagine hiring anyone else.

Kayla W.

Called on a Tuesday night to ask for a quote on replacing my main water line from PVC to copper and they agreed to check it out first thing in the morning. I received a call late Wednesday afternoon confirming my street address but then didn't hear from them again. When I followed up on Thursday morning, Caleb (I think) apologized and said that he got caught up with another job and would be coming by in an hour to take a look and calling me back with a quote. I eventually got a voicemail quote of $1400, which is almost double of my quote from Ridgeway so I didn't use them. Nonetheless, Frazier was very courteous and professional so I won't rule out calling them again to quote a different job in the future. PS. Their website has a 10% off offer!

Mike H.

Caleb and his colleague were great. They were timely, efficient and reasonably priced for the work they did in my kitchen. Highly recommended.

James A.

I recently decided to purge some old spices from my pantry, and I opted to pour them down the disposal rather than in the waste basket. Didn't occur to me that I would soon be clogging the sink so soundly that nothing worked. We called Frazier as the """"backup"""" to a heavily advertised plumber near us. Needless to say, they weren't on time or really that interested in our business. When the guys from Frazier showed up, they quickly got to work, unclogged the sink and then neatly returned all the cleaning supplies (my husband had pulled out when he pulled apart the plumbing in our first attempt to repair on our own) back under the sink!!! It is common courtesy, I guess, but not a common occurrence in my experience. We would recommend them on both experience and results.

Michael T.

These guys are great. They show up when they say they will, they do excellent work, and they clean up the work area. They are professional and polite. I have had them out to fix problems with a broken water heater pipe (the day before Thanksgiving) and also to install a disposal. Both times, they gave me fair prices and took care of the problem. I will definitely call them in the future when I need a plumber.