Franzen Plumbing

Stephen R.

Franzen plumbing are the real thing,,,,,they are honest,and the workmanship
is the best,,,,,they treat your place like it's there's
They truly are a great team,
RoBeane LLC
Wood Dale IL

Jenny K.

Franzen helped to remove a complex blockage from our sewer line that another plumbing company was not able to resolve. They were very knowledgeable, professional, and saved us from a very costly/extensive repair by troubleshooting the problem. Also worked with us on pricing to provide a fair and reasonable rate. Ryan and Carey in particular were wonderful to work with. Highly recommend their services!

Maggie S.

Came the same afternoon that I called and J.P saved us from wasting thousands of dollars fixing a ""problem"" that wasn't there that was found by another plumber. Thanks for wonderful, quick, and honest service!

Anna D.

We have been Franzen customers for years, and they are punctual, helpful, proactive, and honest. We are grateful for their services through many plumbing emergencies over the years.

Summer D.

They screwed me out of $2,500 and now my toilet doesn't flush. They were at my house for 6 hours and I was there the whole time. I live in an old house since 1980 and I'm really not in the state of life where I want to be spending money for nothing but that's what happened

Terrible people.

Victoria P.

Great service from srart to finish. John Paul was very professional and took the time to explain the issues and how they needed to be fixed. Thank you Franzen Plumbing for being top notch!

Pam W.

I'm a general contractor and I have nothing to say but great things about Franzen--they have come out for emergencies to help my clients, and they have patiently looked at potential projects (we work in old houses, usually complicated) and come up with great solutions. Their plumbing knowledge is fantastic and they are always responsive and polite. The projects we've done with them went smoothly and came in at budget, and the result was--happy clients! I would not hesitate to recommend them for any kind of plumbing work from sump pumps to ejector pits to new kitchens and baths. They can do it all.

Evelyn P.

Most unethical , unprofessional company I've ever dealt with. Called them because I had a faulty shower part. It was a bit late so they said they would charge an after hour charge. Once the plumber got there and assessed the issue he said that they charge per trip per mile. When I originally spoke with someone at their office, they said it was 1 trip charge not per mile, just to get there. That was the first red flag, lies on top of lies. Deceptive move just to get plumber there. It was a simple fix, and as expected made it seem way more complex than it was. Said he needed to get part and come back tomorrow, obviously to beef up the price since now all of a sudden they charge ""per mile, and trips"". He spent less than 10 minutes fixing the thing, and I get a bill for $600. I was in awe. I called the guy who I originally spoke whom I believe is the owner, and he admitted that his plumber was not telling the truth on charging per mile, trip. Still insisted on payment. Super unprofessional, couldn't even accommodate me even though they lied and contradicted each other. I went out of town for 2 weeks and had their secretary call me every other day threatening to lien my property. I don't know what kind of circus they're running, but I would chose another company if you're reading this review. They're overpriced, and the company does not live up to what they charge. Unethical, shady and sleazy. Never again. Wish I could give them 0 stars.

It's funny how they're responding by saying "" now your name is eve? Please contact us so we confirm you have the wrong company"" hilarious! I have a first and middle name? How is this relevant to your shotty work and shady practices. I am writing this review for my fiancé and I. So please stop with the antics, I am 100% sure I have the correct company. Thanks anyway.

Larry O.

If it wasn't for the fabulous and professional work done by Mickey, this review would garner no more than one star.

I had a complicated plumbing project that needed to be addressed as soon as possible. I researched the going rate for the work and it was $150 per hour, according to every plumbing organization that I was able to connect with. Frazen quoted me $150 per hour, no questions asked nor stipulations mentioned. I engaged their services and after the work was completed I was billed one and half times the initial cost I was quoted over the phone. Due to the apprentice that was used (to clean up and learn on the job), they had no problem charging me an additional $75 per hour. I was able to negotiate this down to only an additional $150 applied to the entire project.

I guess I am old school, but to me this is false advertising. If you quote someone a rate, whether you come with one person to complete the job or 10, you should honor that rate. I simply would not have gone with them at $250 per hour. Make you sure you know how many people they will send to the job and how much they will charge person.

Kathleen C.

Franzen plumbing got the task of attempting to fix what a few others had deemed impossible. I was immediately pleased with their innovative problem solving and tenaciousness in trying to fix the problem instead of just band-aiding it.

The team was friendly, helpful, didn't (seem to) mind explaining everything to me and best of all, found all sorts of quirks in my plumbing AND rooted out the main (we think) cause of our issues.

I was more than pleased with Franzen and plan to use them moving forward.

It's so hard to know sometimes the best course of action when fixing old homes. I felt very confident in Tim and team.