Frank's Repair Plumbing

Crystal P.

Hot water faucet in tub would not shut off completely.
Roy and his apprentice show up very quickly, they were both very professional and friendly.
They gave me a quote of $500 to fix it. They had to go get the part. When they got back Roy told me that they had to get a new faucet and it would cost me another $200 because they had to cut a hole in the wall to install. it took a total of 5 minutes to replace it. I'm not a plumber, but $700 to replace a tub faucet is really pricey

Wes M.

I made a call for my boss the other day to get a repair. The lady on the phone was so rude to me.
Terrible people skills as well as customer service.
She basically accused me of not being associated with the business I was calling for and not having any money. Talk about making a snap judgment.
She didn't even get as far as to ask me what we needed a repair for. She wouldn't set up anything before my boss called her back.
My boss was annoyed with the request as well.
Next time you take a call remember that people can hear your attitude through the phone.

Mason S.

Called Monday morning at 9am on an AC issue. The dispatcher said they would be out that day and would call first. No show no call! I have used these guys before with fairly good results. not today though

Martin K.

Unprofessional I'm from Hereford we're not use this company ever the plumber they sent is rude and there evaluation is a joke. Is kind of plumber that doesn't want to get dirty and their evaluation is just to look at it and charge you $60 for an evaluation I will never use this place again

RoadRage C.

Vern always does a great job!! I called at 12 and they were out here by 1pm with our unit inspected and repaired by 2pm. Thanks to the receptionist and Vern for speedy service. Tell Frank to give y'all a raise! (;

L. K.

Called thse guys on Saturday to unstop a drain. 4 hours later the guy shows up and acts like he doesnt know a thing about plumbing. Quotes me 180 bucks with no guarantee of fixing anything. I said no thanks, and called Apple. They came on Sunday and had me going in 30 minutes for 80 bucks. And that was on a Sunday. I will never call Franks again..

Natalie T.

We had 2 faucets changed. We had already bought the faucets. They charged us $800! That was with the "veteran's discount!" Ridiculous! He made $800 in less than an hour!

Reggie B.

Be aware! I set up an appointment online for a "free" estimate but it isn't "free". The person I chatted with online did not disclose the service fee to just come out. After looking at our job they told us there was a $79 fee. When my husband told them we were not informed about a fee, they said it's on the webpage. I've looked on their webpage again and do not find this information. My husband told them they will not be considered for our job.

Ellen R.

These people are going around quoting exorbitant fees and taking advantage of stressful situations to force people to agree to work that doesn't need to be done. They have taken the plunge of greed and no longer receive Globe news best ratings since 2008 for a good reason. They may only be the best at gouging the unsuspecting and/or stressed. DO NOT CALL THEM. Amarillo has plenty of fine plumbers though these people may be the easiest ones to get out to the house; they're also very quick to pick your pocket.

Elaine W.

These guys were amazing! We had a leak in the pipes in our yard and they were over in no time to fix it! They were very courteous and took their time to get the job done right. You could tell they knew what they were doing and they provided a guarantee for their work. This job was very labor intensive and they started early enough in the morning to get the job done in one day! They had to take our gate down to get their equipment into the yard and EVERYTHING was put back exactly as it was before! I will always recommend this company because of their professionalism, quick response, and thoughtfulness.