Frank's Repair Plumbing

Londa C.

Dennis Martin is the repair man that was picked for our house. He was to repair the cartridges on a sink.
tub and the shower. I had to order replacement parts for the sink that he destroyed, he said he needed to order parts and left our shower and tub exposed and unusable for over a month. Thank goodness we have a second bathroom. On return he said he couldn't fix it after all and we are having to repair it ourselves. If he is the one assigned to your home cancel and call someone else.

Savannah S.

I made a call for my boss the other day to get a repair. The lady on the phone was so rude to me.
Terrible people skills as well as customer service.
She basically accused me of not being associated with the business I was calling for and not having any money. Talk about making a snap judgment.
She didn't even get as far as to ask me what we needed a repair for. She wouldn't set up anything before my boss called her back.
My boss was annoyed with the request as well.
Next time you take a call remember that people can hear your attitude through the phone.

Nick B.

Called them on Christmas Eve and they came out to fix a water leak. Questioned them about the price so they repaired the leak not as they said they would. Very poor job but guaranteed it for 90 days. Less than 30 days later leak was back in same spot they repaired. Called to have them fix it and was told it would be the next day before they could be there. As no one would wait 24+ hours without water especially on a Monday morning I was forced to call another plumber. And they call this a guarantee. Never again and if I could give them no stars I would. Way too many plumbers in this town to pick from. My advice don't call them since I paid them for bad work and had to pay another plumber to fix their sloppy job!

Amy S.

We always get prompt, courteous service with Franks Plumbing and Air. Most recently, Dennis M was the master plumber that installed a new water heater in our home. Dennis and his assistant were professional and did not leave any kind of mess. I was very pleased and will ask for Dennis to service and repair other plumbing issues in the future.

Ash P.

Vern always does a great job!! I called at 12 and they were out here by 1pm with our unit inspected and repaired by 2pm. Thanks to the receptionist and Vern for speedy service. Tell Frank to give y'all a raise! (;

Brian E.

I called Frank's Plumbing at 9:30 Tuesday morning and Anthony arrived by 11:00. We had some plumbing work done by another contractor and it was a mess-we had to shut off the water to our house and stay overnight in a hotel. Frank's is the plumber's plumber! When you are in trouble, Frank's is the company to call.

J M.

Called Monday morning at 9am on an AC issue. The dispatcher said they would be out that day and would call first. No show no call! I have used these guys before with fairly good results. not today though

Va S.

These guys were amazing! We had a leak in the pipes in our yard and they were over in no time to fix it! They were very courteous and took their time to get the job done right. You could tell they knew what they were doing and they provided a guarantee for their work. This job was very labor intensive and they started early enough in the morning to get the job done in one day! They had to take our gate down to get their equipment into the yard and EVERYTHING was put back exactly as it was before! I will always recommend this company because of their professionalism, quick response, and thoughtfulness.

Aaron T.

Have enlisted Franks Repair Plumbing on multiple occasions and have nothing but good things to say about them. I have interacted with a number of their associates and they are fast, efficient, and professional. In the words of a project manager for one of the best builders in town, "they are THE best plumbing company in the panhandle."

Mitzi M.

These people are going around quoting exorbitant fees and taking advantage of stressful situations to force people to agree to work that doesn't need to be done. They have taken the plunge of greed and no longer receive Globe news best ratings since 2008 for a good reason. They may only be the best at gouging the unsuspecting and/or stressed. DO NOT CALL THEM. Amarillo has plenty of fine plumbers though these people may be the easiest ones to get out to the house; they're also very quick to pick your pocket.