Frank's Plumbing Company

Jeanne C.

I have been using Frank's Plumbing for all of my plumbing needs for 8 plus years now. They are consistently my go-to plumbing contractors. They show up when they say, are always professional, and have always gotten the job done in a timely manner. Their prices are reasonable, I have no reason to go anywhere else.

Alex N.

Our old water heater broke. I had my eye on Frank's Plumbing Company since last year so I decided to give them a call. They quoted all inclusive price for the installation and removal of the old unit. The person arrived well within the scheduled window. He was very nice and did not mind to answer any questions that I asked. Our water heater was enclosed in somewhat of a cabinet and because we picked a larger capacity model, the new model would not fit. He disassembled the cabinet and offered to take away the parts together with the old water heater. Even though some parts were hard to remove, he persisted until all remains of the cabinet were gone. He did a very good job installing the water heater and wiped down all of the flux that dripped while soldering pipes. The other person came with the water heater in the box. He unpacked the new heater and removed all packing materials along with the old water heater. Both of them did very thorough job and did not leave anything for me to clean up.
The company uses Bradford White High Efficiency water heaters. The heater itself appears to be a mid range model about $600-$700 price.
I would only wish that they would offer a model selection and that they would leave manuals if any came with the water heater. The manuals though are available on-line from the Bradford White site.

I also wanted to notice that I got quotes from other plumbers and the price was higher. Since none of the plumbers mention the model of the water heater that they install, only brand, it is hard to compare on the price alone.

I am very satisfied with their service and would definitely use them again if the need arises. I do most of the plumbing work myself but for larger jobs I would not hesitate to hire Frank's Plumbing.

Patricia B.

I had a plumber from Frank's Plumbing come to fix a leak in my bathroom sink on 6/20/13 and to replace an overflow bracket and drain flange in my tub. He fixed the leak in my sink but, when he replaced the drain flange in my tub, he neglected to install a rubber gasket and putty. I had to call Rapid Plumber (because it is now Saturday and, I did not want to call Frank's Plumbing again), to come re-install the tub drain flange with gasket and putty. My home is on a cement slab foundation and what I had discovered (Friday night) was that water had seeped under my bathroom tile and under the bathroom walls to my wood floor on the other side because the tub drain was leaking now. My wood flooring is damaged and my tile will have to be taken out and re-grouted. Many hours of repair and expense!

Ken D.

I've never actually purchased anything from them and tried to return the item so I can't comment on that. I have called them out to change out some faucet shut off valves and install a new shower controller for a remodel I was doing. They performed the work very well and the price was spot on the estimate. I recently had a leak near my shower and had them come out to see if they could locate the leak. I looked all over but couldn't locate the leak. They located the leak (the seal under the shower door railing was leaking) and since he did not pull out his tools he said that he did not feel right about charging me anything! He remembered that he had performed some work for me in the past and said that I could pay him back by calling him whenever I needed a plumber in the future. How's that for customer service?

Rich E.

Contrary to the reported experience of others, I had no trouble returning an expensive ($50) faucet valve stem for full refund. When I bought it, I did ask if I could return it if it wasn't the right one. They said yes and we're good to their word.

N D.

Since moving into our new home in January, we have had five plumbing emergencies ... and each time Frank's Plumbing has come out immediately to remedy the problem. They are fair in price and thorough in their work. I appreciated their time explaining the problems to me. I recommend Frank's to anyone needing plumbing work, and I know I will continue to use them in the future.

Nancy O.

Franks Plumbing is awesome! Jim came out the same day I called. My kitchen sink was stopped up and he took care with my wood kitchen floor, cleaned up after himself. He showed me what was going on and gave me advice to help in the future. He also fixed the hose to my dishwasher which was kinked and my outside cleanout. It was great that he pointed these things out so I would not have to call him back. I would highly recommend Frank's, they are honest and I will use them in the future.

Patricia O.

This was my second time using this service.
They diagnose the problem, give an estimate with advice, and then fix the problem. They arrive on time, work quickly and are very curtious. I value the honesty.
Fixed a leak in the second story bathroom, and replaced a faulty toilet.
Replaced apparatus in the downstairs bathroom.
I would definitely use them again.

Eric C.

Our water heater went kaput over the weekend. We used Frank's a couple of times in the past few years for far more simpler items with no problems so we decided to use them again. I called right away at 8am, when they opened on Monday, and the guy who answered, Jim, was as friendly and as professional as they come. He gave me the flat, all-inclusive fee that I would expect to pay and he was able to fit me in that day. He then gave me a two-hour window of when to expect the guy to arrive, which he did. They use a plumbing industry brand water heater (Bradford White) that comes with a 6-year warranty. The unit was probably not the cheapest (or the most expensive), but that wasn't what I was going for. What I did get was worry-free, ease-of-mind service which Joel provided. He was awesome. Since our water heater is located inside our house, he took great care not to damage our newly laid out wood floors and tile. They were quick, and cleaned up everything as they went along. Would definitely recommend Frank's for your full-service plumbing needs.

Traci M.

Very good service and fair prices too. Came out at the time I was told they would be here fixed the problem and was less then I expected to pay. I couldn't be happier with there service. I am happy to say they will be the only plumbing company I will use from now on.