Frank's All City Plumbing & Water Heater Repair

M W.

First off, Lupe no longer works with Frank. He was the only reason I would call Frank's All City Plumbing. Frank recently came to install a dishwasher and sink. He did not take care of the task efficiently nor did he finish the job properly. On top of that, he had me go out and get him the supplies he needed. He also tried to quote me $1500 to replace a water heater that to me, and the second plumber that came by---to have NOTHING wrong with it. He then began to tell me that I might have my whole kitchen flooded if I didn't replace the water heater. This guy is dishonest, not professional and unreliable.

Benjamin L.

This review goes out to Lupe! He took care of installing a new toilet + fixing the issues that popped up along the way the same week that I called him. Very professional and honest guy who cares about the customer. 10/10 would call again for any plumbing issues. Thanks Lupe!

Moshe R.

I certainly recommend Frank! I had a problem with my shower (leaking and water temperature issues). I also had problems with a very old dual faucet (hot and cold). I explained the issues to Frank over the phone. He quoted me his rate ( very reasonable), provided a time and date and suggested a place to buy parts in case I would prefer to save some money. Frank showed up on time, did his work without any flaw, did not overcharged and, more importantly, was a nice person to talk while he was doing his work. I am very happy wit the results of Frank's work and I surely will call him again in case I need a plumbing job done. Well done!

Paul W.

Frank himself was fine. He got the job done (replace kitchen faucet) and was a honest guy. I had a problem with the new faucet so my job took two days -- we settled on his price for all work for $420. Ouch. That's a lot of money for a faucet replacement. Whatever, I wrote him a check and done. All fine.

BUT, CHECK THIS OUT!! A full year later -- yes a full 12 months -- I get a bill from Franks for $120. Despite contacting Franks to inform them of their error, they keep mailing me this invoice stating that I didn't pay them for the work.

What strikes me as odd (and dishonest) is the arrival of an invalid invoice after 12 months. I had an agreement with Frank and paid on the spot; don't try to F me for $120 a year later.

Rose H.

Franks Plumbing is one of the best & dependable that will get the job done plus clean up after themselves better than you can. I also rate them highly as putting themselves in your shoes & not over billing you for services completed. This time Frank sent Lupe & he was the best. Let me say Lupe is a positive guy & funny.
Plus he was knowledgeable & got the job completed. If you need a plumber, call Frank or Lupe.

Saminda W.

Frank helped us out during quite a jam a few months ago. Our water heater had busted and left all the condos in our building without hot water. He arrived promptly, quoted what turned out to be a very accurate estimate, and helped us actually size a more economically efficient heater for our needs as a replacement. He got us back in business in less than a day, including getting the replacement heater shipped over ASAP. Friendly, reliable guy and the prices seemed fair, so no complaints!

Desmond J.

Great attitude, super helpful, don't hesitate to call him!
We had a good experience (as good as a sewer backup Friday night can be...)
Left Frank a voicemail on Saturday morning. He called back within the hour.
Though he usually doesn't work on Saturday, he had something nearby and decided to stop by. He persistently removed roots, unclogged the drain and ran the camera to investigate.
Thank you Frank!

Megan J.

Absolutely great experience.
I called due to a backed up sink and broken garburator. I was walked through a few steps that could potentially fix my sink and it worked!
Didn't get charged a thing. Absolutely great service. Would call them for any plumbing needs.

Sebastien d.

Amazing experience: Called in early as our kitchen drain was clogged (bad start of the day), within 30 mins, Lupe arrived with a smile and fixed it all up, leaving the area spotless. He was professional and friendly and fees were reasonable. Overall as good and efficient as you can have it. Highly recommend Frank's plumbing and Lupe specifically.

Jan C.

I've finally found My Dream Plumber! Frank was great in every way - went out of his way to accommodate my crazy schedule, easily and quickly fixed my plumbing problem and was a really nice guy the whole time. Plus he cleaned up afterwards. I know who I'm gonna call next time I need plumbing help!