Franklin Plumbing & Drain Cleaning

Rick W.

We had persistent gas leaks in a house we just purchased.The company who installed our heater was dishonest (Four Seasons, avoid) and did a false pressure test. Franklin found and repaired 11 gas leaks, we are very pleased with their service. One leak was very subtle and persisted after Franklin thought everything was fixed. They spent most of the next day fixing it and did not charge for that day- because they warranty their work.

Kim W.

Was in need of plumbing for a spare bathroom and fast. I called around the city many people didn't have availability or willing to come out to my home. I called Franklin's and they got me scheduled for the next day. They called on the way to my home and once they arrived they got right to work Jantonio and Brian did amazing they fixed my issue while explaining what was wrong. Got in and out and I will be using this company again as long as they have employees with such great customer service.

Blue And Orange H.

Brian Bradshaw came by to fix a broken water line at our home in Hopkins. He was punctual, figured out a solution and was able to fix our issue within about 45-50 minutes. He save me a ton of concern and bother. Can't recommend these guys enough. Also, I should give a shout out to Hope who was willing to answer all my questions and quick to respond to calls. Great all around service.

Matt M.

Brian was great!! He was very prompt and professional. He even gave me some advice on how to avoid my issue in the future. Josh was great in helping me set up my appointment. I will definitely use them again!

Michele M.

This business is great to deal with. They return phone calls promptly, schedule service quickly, and do exactly what they say they're going to do. Hope is most pleasant to deal with on the phone. She is personable and professional. Rodney was our serviceman, and he, too, was very pleasant and professional, as well as competent. If you have an emergency plumbing situation these are the people you want to call.

Kayla S.

Franklin Plumbing is amazing and professional! I manage a midrise community in Forest Acres, we have been using Franklin for years for our on-site plumbing repairs. Franklin has knowledgeable technicians that respond promptly. We have had minor plumbing issues to major plumbing issues and Franklin is always our first call! We've never had an issue that Franklin couldn't handle. I highly recommend Franklin Plumbing and Drain Cleaning.

Davida H.

Although I had very good experiences with the phone staff and the service technician, I don't believe their pricing is at all in line with fair value! My daughter who is in college called them out for a simple plugged toilet issue. The drain repair and repalcement of the float, line, and valve was ~$490 for what was less than an hour of work onsite. The work was in progress and the technician did provide a quote before but I approved it thinking there must be some mistake. When I called Frank, the owner, he stood firmly behind his price stating that he had to charge this much in order to provide a 1 year warranty and he had to average his prices for longer service jobs. I felt like I was taken advantage of for what was probably less than $40-50 in labor and $30 in parts.

Brian K.

I've been using Franklin Plumbing for years. I have never been disappointed with their service.

Della S.

Loved the technician, Rodney. He was polite, explained in detail what our plumbing problem was and even facilitated a call to The City of Columbia to help us resolve our issue. Great overall support from everyone at the company, Rodney, Hope and Josh! Highly recommend.

Linda B.

Wanted a replacement dishwasher installed. Called Franklin plumbing. They wanted $714.00 to install. Even the technician couldn't tell us why it would cost so much. Normal install. No special problems. Needless to say, we refused. This is a job that in the past has only taken an hour at most very disappointed.