Franklin Plumbing & Drain Cleaning

Jamaèl S.

Our hot water ran out, and I called Franklin Plumbing to come take a look. They said they did a full home inspection and recommended a new burner assembly. But because our water heater is 7yr old suggested we just buy a new one... woke up the next morning to a broken water pipe under our house. So much for their """"full home inspection"""". The broken water pipe was the reason we were losing hot water. Had nothing to do with our water heater. We decided to go with another plumbing company to repipe our house. I will not be going back to franklin. Also, extremely over priced. Lastly, the guys didn't but the hut back on the water heater before they left...AND they hit our mail box.

Gary N.

Franklin Plumbing has been our go to for several years. Hope has always been so responsive and communicates well. The company is professional. Thanks for the great service.

Cathy M.

They hooked up our electric gas range and did an excellent job. Affordable and professional. Great folks; will definitely use them again.

Chip M.

This was my first time using Franking Plumbing and I was very satisfied. The people who answer the phone are always nice and schedule you within a day or two. I needed to replace my shower cartridge, but wanted to save some money and buy the part myself from Lowe's. They had no problem with that and just charged me the labor fee. Hopefully I don't have any more problems, but if I do I'll definitely call them again.

Michael D.

Was in need of plumbing for a spare bathroom and fast. I called around the city many people didn't have availability or willing to come out to my home. I called Franklin's and they got me scheduled for the next day. They called on the way to my home and once they arrived they got right to work Jantonio and Brian did amazing they fixed my issue while explaining what was wrong. Got in and out and I will be using this company again as long as they have employees with such great customer service.

Christine P.

Wanted a replacement dishwasher installed. Called Franklin plumbing. They wanted $714.00 to install. Even the technician couldn't tell us why it would cost so much. Normal install. No special problems. Needless to say, we refused. This is a job that in the past has only taken an hour at most very disappointed.

Bryan G.

I've been using Franklin Plumbing for years. I have never been disappointed with their service.

William S.

Loved the technician, Rodney. He was polite, explained in detail what our plumbing problem was and even facilitated a call to The City of Columbia to help us resolve our issue. Great overall support from everyone at the company, Rodney, Hope and Josh! Highly recommend.

Renne S.

Although I had very good experiences with the phone staff and the service technician, I don't believe their pricing is at all in line with fair value! My daughter who is in college called them out for a simple plugged toilet issue. The drain repair and repalcement of the float, line, and valve was ~$490 for what was less than an hour of work onsite. The work was in progress and the technician did provide a quote before but I approved it thinking there must be some mistake. When I called Frank, the owner, he stood firmly behind his price stating that he had to charge this much in order to provide a 1 year warranty and he had to average his prices for longer service jobs. I felt like I was taken advantage of for what was probably less than $40-50 in labor and $30 in parts.

Cynthia E.

My Main and second bathrooms had issues with a leaking bathtub shower. The repairman Ron called and arrived early. replace two shower cartridges, did a little extra(No charge - don't tell his boss), was very professional. Minus travel time to get parts completed jobs in an hour or so. Very reasonable rate. Would use again, but hope no need.