Franklin Plumbing & Drain Cleaning

Lee P.

Although I had very good experiences with the phone staff and the service technician, I don't believe their pricing is at all in line with fair value! My daughter who is in college called them out for a simple plugged toilet issue. The drain repair and repalcement of the float, line, and valve was ~$490 for what was less than an hour of work onsite. The work was in progress and the technician did provide a quote before but I approved it thinking there must be some mistake. When I called Frank, the owner, he stood firmly behind his price stating that he had to charge this much in order to provide a 1 year warranty and he had to average his prices for longer service jobs. I felt like I was taken advantage of for what was probably less than $40-50 in labor and $30 in parts.

Emily C.

Brian was great!! He was very prompt and professional. He even gave me some advice on how to avoid my issue in the future. Josh was great in helping me set up my appointment. I will definitely use them again!

Morgana W.

We had persistent gas leaks in a house we just purchased.The company who installed our heater was dishonest (Four Seasons, avoid) and did a false pressure test. Franklin found and repaired 11 gas leaks, we are very pleased with their service. One leak was very subtle and persisted after Franklin thought everything was fixed. They spent most of the next day fixing it and did not charge for that day- because they warranty their work.

George B.

My Main and second bathrooms had issues with a leaking bathtub shower. The repairman Ron called and arrived early. replace two shower cartridges, did a little extra(No charge - don't tell his boss), was very professional. Minus travel time to get parts completed jobs in an hour or so. Very reasonable rate. Would use again, but hope no need.

Nneoma O.

These guys did a good job fixing my pipes. Thanks to them they're not leaking anymore. Absolutely incredible job guys. I'll definitely be recommending you guys to everyone I know.

Mary DuBose S.

Rodney from Franklin Plumbing was amazing. I had a potentially nightmare situation where a shampoo sample bottle fell down the drain. He was able to clear the drain in a matter of minutes giving me amazing peace of mind. Thank you franklin!

Nicole W.

This was my first time using Franking Plumbing and I was very satisfied. The people who answer the phone are always nice and schedule you within a day or two. I needed to replace my shower cartridge, but wanted to save some money and buy the part myself from Lowe's. They had no problem with that and just charged me the labor fee. Hopefully I don't have any more problems, but if I do I'll definitely call them again.

Saluda F.

Franklin Plumbing has been our go to for several years. Hope has always been so responsive and communicates well. The company is professional. Thanks for the great service.

Brenda T.

This business is great to deal with. They return phone calls promptly, schedule service quickly, and do exactly what they say they're going to do. Hope is most pleasant to deal with on the phone. She is personable and professional. Rodney was our serviceman, and he, too, was very pleasant and professional, as well as competent. If you have an emergency plumbing situation these are the people you want to call.

Callie M.

Franklin Plumbing is amazing and professional! I manage a midrise community in Forest Acres, we have been using Franklin for years for our on-site plumbing repairs. Franklin has knowledgeable technicians that respond promptly. We have had minor plumbing issues to major plumbing issues and Franklin is always our first call! We've never had an issue that Franklin couldn't handle. I highly recommend Franklin Plumbing and Drain Cleaning.