Franco's Plumbing Heating and A/C

Eric L.

A/C unit has been working fine until last night when it wasn't cooling off up stairs. So right away I shut it off and called Franco's the next morning hoping they would be able to fix it today. Sure enough they called back and said they'd be there within the hour. Brian was very knowledgeable and new right away what it needed. Thank you again Franco's!!!

Sylvania D.

Our office was in dire need of servicing our AC units and we had plumbing issue. I called them expecting to be scheduled out at least a week or so and to my wonderful surprise, they were available the next day! Big plus on that! Eric, Alonso, Devin and Chuck came out and did a fantastic job. Eric did a great job at keeping me informed of what needed to be done. I appreciate their customer service and professionalism. Our AC and plumbing issues were resolved in just in time. I highly recommend Franco's Plumbing. Great job guys.

Marcie V.

Had some plumbing issues, Franco's was called this morning , sent Charles and Dillion who arrived and had issue fixed in a matter of 15 minutes! Very polite and courteous. Did a great job, highly recommend!

Matthew R.

These guys were great! Charlie and Charles came out and took care of a leak we had. Very professional, polite, and kind. I saw the training of a younger gentleman by a veteran and was glad to see proper training of the next batch of people that will be helping me in the future. Thank you guys so much for coming out, I was difficult because I needed them to wait for my baby to wake up, at the best time for me.

Girl S.

i live in an apartment complex and my AC was acting up not working well I put in a request to have it fixed and the property management sent out the order WELL it took forever to get a response from this company my property management even had to contact them again even though it blazing hot right now AND I have children in the home we were a concern for Franco's even the guy answering the phone had a lack of concern when I followed up with them myself! He never answered my questions and said they would get to me when they can when they did show up it was very unprofessional they looked bothered and the issue was only fixed for half a day they had to come back. Will definitely be calling my own technicians in next time.

Kelsi S.

Took care of my leaking main water valve the day I reached out! Awesome job and great employees!

V F.

Charlie and his crew are A M A Z I N G. We used them twice, both times they worked fast and efficient.

This most recent time we thought the issue with our master bath would be a quick fix. It turned out to be a bigger problem that they quickly resolved.

Charlie even took the extra time to answer a few questions we had as a new homeowners.

We will always recommend them to family and friends.

Deb A.

I was quoted a price if 89.00 I asked once before I ended call if that was the price and it was stated at 89.00 ok so then a young man came to service/ unclog my main drain . long story short I was charged 139.00 because it took an hour longer to clear the drain. Time frame what? then I was told even though it was unclogged? It wasn't guaranteed like really ! I am so not happy with the plumber I chose. Did I make a good choice? Well I'm thinking of investing in an auger to unclog my own main drain...

Laura M.

They will tell you when they are showing up and then not show up. The person who does the scheduling will say they left a voicemail, or that your voicemail is not set up when it is. This is the 2nd time they are coming out to fix my heater in the same week. The issue was not the short staffing, the issue was the person who called me back and said my voicemail was not set up. And continued to lie to me. Then when I spoke to Vanessa, she also said it was my fault. Your scheduling staff is unprofessional and rude.

Esther S.

Friendly, responsive, fast, uncomplicated to work with, and fixed our problem efficiently! What else could you want?