Franco's Plumbing Heating and A/C

V F.

Charlie and his crew are A M A Z I N G. We used them twice, both times they worked fast and efficient.

This most recent time we thought the issue with our master bath would be a quick fix. It turned out to be a bigger problem that they quickly resolved.

Charlie even took the extra time to answer a few questions we had as a new homeowners.

We will always recommend them to family and friends.

Deb A.

I was quoted a price if 89.00 I asked once before I ended call if that was the price and it was stated at 89.00 ok so then a young man came to service/ unclog my main drain . long story short I was charged 139.00 because it took an hour longer to clear the drain. Time frame what? then I was told even though it was unclogged? It wasn't guaranteed like really ! I am so not happy with the plumber I chose. Did I make a good choice? Well I'm thinking of investing in an auger to unclog my own main drain...

Laura M.

They will tell you when they are showing up and then not show up. The person who does the scheduling will say they left a voicemail, or that your voicemail is not set up when it is. This is the 2nd time they are coming out to fix my heater in the same week. The issue was not the short staffing, the issue was the person who called me back and said my voicemail was not set up. And continued to lie to me. Then when I spoke to Vanessa, she also said it was my fault. Your scheduling staff is unprofessional and rude.

Esther S.

Friendly, responsive, fast, uncomplicated to work with, and fixed our problem efficiently! What else could you want?

Jesse F.

Had our tankless water heater service. The customer service was great from the minute we made the appointment to finished job. Would highly recommend this company.

Curt C.

They change prices on you.

They did a job for us in December 2020. At that time quoted us price to do additional work. When called back to do work ( home bathroom sewer line)
Lied and said it was for a spot repair instead of the replacement $ (1500.00 for a spot repair??)

I guess they think you'll just pay it.

Leah D.

I was having problems with my kitchen and laundry.. they came out and fixed it for me!! They were fast and great customer service thank to Dylin and Mario. Definitely calling them again.

Candra D.

Awesome service! The right side of my kitchen sink started leaking and I needed someone to come out quickly. They gave me a quote quickly that was very reasonable. They were able to fit me in the following business day. They arrived early into the two hour window. They were able to diagnose and fix my issue in under an hour! They also cleaned my drain and checked to make sure I had no other issues.

Great guys! Can't recommend highly enough!

Brandon G.

I was in search of an A/C tune up and received quotes from multiple companies. Francos was one of the companies that provided one of the lowest quotes. The other companies were unavailable for 2 weeks and some, even a month. Francos came through to service my unit 3 days after providing me with a quote. Orlando and Zane were the technicians that helped me service the A/C unit. They found some issues with the unit and gave me options without the pressure. They also helped me to set my unit up for a smart thermostat. Quick, fair priced, and friendly. I will use them in the future. Thank you for your great customer service.

Ashley W.

Our AC broke down after a 105 degree day. Francos got a team to our house in under 10 minutes. They quickly identified the issue (a blown out capacitor) and got to work replacing the component. Our AC was fixed in well under an hour from our call to Francos. Their price was significantly less than the company which we usually use and which would have had us wait 4 days for service. And the team was professional and friendly. We're switching to Francos!