Four Seasons Plumbing

Edward D.

Joel came out same day, but he also expanded the cost for the basic Serling clean out to include replacing the sewer line itself. He did the job but I felt he over billed based on my request thru the four season plumbing dispatcher for the $93 clean out service offered on line. However Joel billed me $401.68 for the same job including tax. He took the focus off the immediate job and became a salesman for the bigger job. I had to call the company back and cancel the line replacement due to not being able to afford the bigger job. I expect them to honor the original cost offer.

Fred M.

Ben scheduled to come at the first opportunity I could be home to meet him. He recommended rerouting the plumbing of a stopped-up bathtub drain, rather than take a chance on whether the auger would damage pipes and still not be a long-term fix. Was an excellent permanent repair on a drain that has given us trouble off and on for years, completed on that first call and with all cost agreed up front at a fixed price.

K B.

After I acquired my new home I discovered serious drainage problems in my yard after heavy rains. At one point I had to erect a barrier to keep the water from coming inside and flooding my newly installed flooring. Several plumbers came to view the problem but none had a solution. Four Seasons Plumbing saved the day. They installed a new, underground drainage system in both my front and back yards, for a very reasonable price. Voila! Drainage problem no longer exists no matter how long or hard it rains. These people are all highly experienced and are long time employees. They know what needs to be done and the best way to do it. On top of that, they are all such nice folks and great communicators. You'll be so happy you've chosen them to resolve your problems!

Beth B.

Huge waste of my time and money! I have no problem paying for a service call, but when I do I expect to get someone who knows what they are doing. Their employee looked at my current water heater for about 30 seconds then agreed that it needed to be replaced. Since I called them to get an estimate on replacing it that is about what I expected. He did not inspect lines or anything before going outside and practically reading off a script to sell me on their service plans. I just paid $31 to get some person who could not tell me ANYTHING about the product. Could not tell me what the breakdown would be on parts and labor, could not even tell me what would be involved in going from electric to gas or what the benefits would be to do so. I asked him to email me the estimates with what was parts and what was labor. What I got is a joke, no breakdown not even any information on what water heater they were proposing to install. All it listed was how many gallons the water heater held. Horrible experience

Gailpoppy T.

Very affordable prices The plumber that visited us was very professional and spent time with us to fully understand the problem

Brotherhug B.

We used Four Seasons twice last year and received relatively prompt service. This Saturday morning we woke to find our front yard and basement flooded from a broken water line.

When I called for service, I was told that they only provide services to their premium members and could not do anything until at least next week. I had never heard of premium membership since nobody had ever offered it to me.

Thankfully we found a new plumber who is on the way and will become our new plumber.

Mike S.

Thank you Four Seasons. I have been without water in my house for 5 days. After going to Lowes to attempt to buy a water heater and have it installed, I only got the run around and workers who failed to show up to my house. I called Four Seasons on Tuesday, and on Wednesday Stephen showed up, diagnosed the problem, installed a new water heater, triple checked his work, cleaned up everything and made sure everything was working properly before he left. I can not be any happier with the service I received. And not only is the work guaranteed, it includes regular maintenance. I will NEVER use a different company for any plumbing needs I have. Thank you again Stephen.
I also need to give a shout out to the girl who answers the phones. She continually called me with updates on when they would be here.
OH.... and when the job was done, it was UNDER the original estimate.

Grant B.

Excellent customer service! Brandon, a very nice young man stopped by to unclog a kitchen sink for me. After initially quoted me a higher amount, he saw that it was a simple fix and just charged the service call fee. Highly recommend this company and Brandon!

Randy M.

By now, most everyone is familiar with the Latin phrase caveat emptor. If you are not, it means ""buyer beware"". Sadly, it's a piece of advice that experience has taught myself and my wife to heed the words, with a lot of various professional businesses. Case in point: the power went out in our garage, requiring an electrician to examine and repair. But because of our relative remote location, we had a difficult time finding anyone who would come out. Finally, we were able to find a guy. When he and his partner arrived, they examined the wiring, determined the issue, and said they could fix it for what we thought was a fair bargain. However, in the process of making the repairs, they disconnected our well's filtration system, causing tons of orange sediment to flow into our drinking water. On top of that, their electrical work they did was dangerously slipshod. More on this later.

A month or two later, we determined that our thirty year old water tank needed to be replaced. Because of the tank location, we thought it best to let a pro handle it. So, keeping in mind the Latin phrase, and with the help of Yelp, we called up 4 Seasons, who dispatched Brian who showed up promptly.

We told Brian what we wanted to do, and mentioned the orange water issue. He examined the tank, looked at the water, looked at the pump-house motors, and then looked at the electrical. He sat down with us, and took his time in explaining all the options available for water heating, advantages, disadvantages, and costs. Then told us what was wrong with the filter system, and offered to fix it. And while the overall cost was slightly higher than we anticipated due to the water issue, he also fixed the electrical issue because, in his own words, ""I couldn't leave it, knowing it could cause an electrical fire.""

Now, while it's highly recommend to do diligence when it comes to professional services such as plumbing services, it's also quite pleasant when a company and/or their reps go above and beyond what is expected and agreed upon. We shall be using them for all our future plumbing needs and recommending them to friends, family, and you.

Nancy L.

Matt M was the technician for our plumbing job. We've decided that he is probably the best service industry professional that we've ever used. Matt went above & beyond with his work ethic, knowledge & logic. He detected a leak that no one else even noticed . He offered us a variety of quotes relative to our needs. He answered every question & was happy to do so. The service industry needs more people like Matt. His ability to evaluate our needs, provide logical quotes & then follow thru with quality workmanship... all the while keeping his work area neat with consideration for our home! Exceptional service!