Forbes Plumbing

Dan B.

Alan helped me out over the phone saving me unwarranted repair expenses. He went above and beyond what most contractors will do these days. I highly recommend Alan and Forbes Plumbing.

John A.

prompt, courteous, skilled, reasonable. Great experience

Alan G.

Alan Forbes is an extraordinary plumber and human being. Alan has serviced our radiant heating system several times in the past and we have always been impressed by his caring nature and real knowledge of his profession.

However, how he recently helped me solve a difficult problem over the telephone rather than with an expensive bill, defines the character of this man. Alan took the time over the telephone to help me diagnose a disturbing tapping noise coming from the radiant heating unit in our master bedroom that had been disturbing our sleep for months. The consistent regularity of its night time ""sonata"" was both maximally frustrating and seemingly impossible to fix. There wasn't a You Tube video that I did not watch on radiant noises.

Alan listened carefully to my complaints and descriptions and accurately told me the problem was most likely electrical and not heating and recommended using the fuse box to help locate the culprit circuit. Bingo! We chased down a faulty exterior lighting fixture that was activated by a light sensor on the wall outside our radiant heater. When it got dark the sensor's attempt to activate the light made a tapping sound like dripping water in the wall.

OMG...last night's quiet was a dream come true! Thank you Alan Forbes for your brilliance, you kindness and honest concern. We will not forget.

Caz V.

Alan was perfect, we had a 100 gal water heater stop working. Fixed in no time and competitive rates too. On the phone with him now to install a gas stove.

Margaret L.

Alan is awesome. He has been keeping our radiant heat and hot water systems going for 20 years. When it was time to replace them with more efficient systems, first he supplied all the information and patiently answered every single question I asked him about components, options, installation, functions, etc. Then he and Trish did a first-rate job, and worked during the holidays to ensure that we had heat and hot water. Plus they are really nice, in addition to being so competent and professional.

Jane J.

Alan is amazing! He was so kind and competent! Came out and worked magic on our radiant in-floor heating. He helped us fix an issue that had left an entire bedroom without heat. He was quick, thorough, and well-priced. So easy to work with and communicate with. Will definitely keep using him for all our radiant floor needs! Can't recommend him highly enough!

Craig I.

Professional, friendly, passionate about his craft of radiant heating and plumbing. We worked with Alan and Trish his partner on three projects at our house. The first was replacing a 80+ year old boiler with a modern high efficiency boiler. It was great to see Alan get so excited about the different technology and him being patient as I asked all sorts of geeky questions. He is a true craftsman and people literally say ""wow"" when they see the complexity and professional layout of the pipes in the boiler room. He would make Mario and Luigi proud!

The second project was putting in-floor radiant heating in the rafters below our second floor. This was a really creative yet simple solution using Ultra-Fin radiant technology. Our upstairs is extremely comfortable. He did a bunch of research to see if it could work with our old floors and Persian carpets.

The third project was we renovated our ground floor and utilized a mix of old radiators from our house (that got freed up from the in floor radiant) and new radiators to heat a two bedroom apartment. He did all the selection of products and worked well with our general contractor who enjoyed working with Alan as well.

He also let me use Nest thermostat's and trouble shot their quirkiness. He came back lots of times without charging to fix the buggy thermostat. He also did a minor repair on my laundry to help me out so I didn't blow myself up.

We look forward to staying in touch with Alan as a friend.

David F.

We've been clients of Alan's for a number of years, and he is simply the best in the business. We have a 22-year-old radiant heating system that has needed periodic repairs over the years, all of which Alan did flawlessly. But the time came to stop applying ""band-aids"" and replace the boiler with a more modern, much more energy-efficient model -- which Alan and Trish did in their usual professional and timely fashion. They are a pleasure to deal with, and the work is done with great care and attention to every detail. Simply put: the best!

Jessica B.

Alan at Forbes Plumbing has helped us through several projects and is consistently professional, thorough, comprehensive, and informative in terms of recommendations and alternatives. He is an expert plumber and a specialist in radiant and hydraulic heating. We give him top marks!

Yehuda F.

Alan came the same day as he called him.
Our hot water did not get hot.
Turns out it was not an issue, he just turned it on and waited a few seconds until it became hot.
Will use Alan until the day he retires, without making a vow.
He is as good as it gets! A real Mentsch!