Flush Plumbing & Heating

Gordon F.

I had recently obtained a quote from Flush Plumbing and Heating for a small project. Their estimate was in-line with two other local plumbers. I ended up giving the job to Flush Plumbing, largely due to the positive reviews I've read here. On the day of the install, a few hours into the project, the plumber tells me that due to this and that, the original quote (a few hundred dollars) will actually be a few thousand. He went into all sorts of technical details to justify this bait and switch move. Needless to say, the project was fairly straightforward, with no surprises or obstacles during the install. His reason was that the materials needed for the work was more expensive than anticipated. Not sure how a legitimate plumber goes from a few hundred to a few thousand dollars. Since they were already halfway done with the work I agreed to their extortion scheme, but I will most certainly not calling them ever again. To everyone else in Castle Rock looking for a honest plumber, look elsewhere. The real kicker was when the owner of the company showed up in person in the end and demanded payment immediately, as if I was going to stiff them. They're dishonest, sleazy and use bait and switch tactics. I'll be filing complaints with the town.

Vincent V.

Flush Plumbing recently replaced the shut off valves to my toilets as well as made minor adjustments to the toilets' water flow. The service tech did a very good job. The low rating was given because of the exorbitant rates charged by the company. The service tech completed all repairs in about 60 minutes. That's' the good news. The bad news is that the 60 minutes cost me $325 for the labor. There was nothing difficult about the repairs and yet my labor rate was $325/hour. I discussed the rate with the owner of the company and his comment was that the labor charge of $325 was ""fair"". You will get good service from Flush Plumbing but expect to pay BMW prices for it!

Karen K.

Family-owned businesses have a lot of good aspects and Flush Plumbing in Castle Rock is one of them. We have used Flush Plumbing for the last 10 plus years for all of our plumbing needs in our 35-year-old home. They have installed a gas supply line and connections to our dryer, a new water heater, new supply lines to an icemaker and humidifier, relaced several original valves and faucets - all to our complete satisfaction and with a competitive price. Without reservation, they are our only plumber!

Kelley E.

We were experiencing a sewer gas odor in one of the bathrooms. The technician felt it was from the pipe clean outs. He removed the decorative covers installed by the builder and used electrical tape to cover the screw hole in each clean out cover. An appointment was scheduled for a week later to replace the covers. As I was using the kitchen and laundry room, we discovered water on the lower level leaking out of the clean out covers since the holes were taped over with electrical tape. Part of the sheet rock had to be removed due to how wet/soggy it was and water had to be mopped up on the floors. Of course this happened on a Friday night, so I left a message, there is no emergency service number available. Not confident I would receive a call back since the message is business hours are Mon-Fri, I started calling other plumbers to address the problem. I did not think it was reasonable to have to wait a week to only have water available without causing leaks in the master bath. They did return my call but by that time, I already was scheduled with an emergency service. The cost to address their mistake was not cheap and the damage to my walls still needs to be repaired. They offered the same technician to come to the house to switch the clean out covers. Why would I ever trust the person who caused the damage to fix the problem correctly? Overall, a stressful and terrible experience. STAY AWAY.

Lynn G.

Rick, Josie and Troy did a great job and I felt the pricing was very fair on my new state of the art water heater. I also thought I needed a new sump pump, but Troy told me what he thought was really wrong, made a temporary fix, and saved me the cost of a new sump pump. I will definitely call Flush again when I need a plumber.

Elizabeth S.

We have used flush plumbing for YEARS-they are great. Lately they've been patiently helping my 93 year old father who often needs a chat as well as a service. They are unfailingly helpful, kind and friendly as well as knowledgeable about their job. I'm so thankful for them!

Vicki M.

We were disappointed with Flush Plumbing. We had them come out to our 14 year old home when we had our kitchen sink plumbing line plugged up. On May 15th they opened the line so that water would flow out And we could run the kitchen sink and dishwasher. We paid them $275. Within 2 to 3 weeks later the kitchen sink was stuffed again.

Now since the plumbing line was running well for 14 years it seems as though this line was not cleaned out fully and we had another plugged kitchen line. They came back out to again clear the line, which they did. Then we received another bill for $165. They claimed we must have stuffed more garbage down the drain, which I know is not true, as I took extreme care to not put anything down the drain. I expected they would cover the cost of the 2nd call, but instead they accused me of plugging the drain again. This should have been treated as a warranty repair since it wasn't cleared fully. Not a happy customer!

Katie C.

After reading numerous positive reviews online about Flush Plumbing and Heating, I gave them a call to help me with a few plumbing issues at my home. They arrived promptly, the technicians (Troy and Shane) were very friendly, professional and knowledgeable. They completed the work at my home quickly and proficiently and their service fee was honest and fair. This is a great local company and I have added them to my contact list for any future plumbing needs at my home!

Jacob S.

Josie and Darrell were both super nice and helpful in getting a blown pipe fixed. Darrell repaired it within 20 minutes and even showed us how the old one ruptured.

Very nice people again and we're very professional. Highly recommended

Tom R.

Darren came out and installed a new water heater. Did an excellent job and walked us through the whole setup. Would recommend!