Flowright Plumbing Heating

Shawn Y.

Ed at Flowright is one of the best contractors I have ever worked with. He came out for a water pressure problem I was dealing with and quickly diagnosed the issue. He purchased the replacement unit and installed it on the very next day. He came back again for a follow up appointment during the weekend and resolved another issue for us. Great communication via text messages. The team showed up on time every visit and cleaned up the mess before they left.

Ed charged a reasonable fee and refused to accept additional payment for the follow up visit even though I was insisting to pay. It is difficult to find a good and honest contractor these days and Ed is one of best! I highly recommend them and will definitely keep using them myself.

Brady R.

CJ is very knowledgeable and helpful. In the process of working to get a shower fixed that a different plumbing company did a bad job on. Very happy to work with someone who knows what they are doing.

Racheal V.

This company was dispatched for a plumbing problem through our home warrant service. We were given a window between 1 and 5 pm for the plumber's arrival. He arrived at 4:40 and determined he didn't have a snake long enough to reach the clog. This was frustrating because I told the dispatcher that we suspected a main sewer clog and raw sewage was leaking out of the toilet and tub. He was then scheduled to return the next morning between 8 and 12. I received a voicemail at 9 am stating his daughter had a doctor's appointment and he wouldn't be arriving until after noon. 1 pm passed, 2 pm passed, 3 pm passed, and at 3:50 I called the dispatcher to ask when the plumber was coming. She informed me he just left and was on his way. At 5:15, the dispatcher was no longer answering my phone calls. My husband waited until 6 pm before leaving because we can't stay at a house with no plumbing. At 8:15, the plumber texted me informed me he was 15 minutes away! I told him we are an hour and 15 minutes away at my in-laws house! The next morning, they tried to call me to schedule again and I just said no thank you. I will call a reputable plumber who is reliable and professional.

I also cancelled my home warranty because contracting out to companies like this is insulting. I'd rather take the money I spend on the warranty and just pay out of pocket if needed.

Kris P.

I've used Flowright on several occasions. Water heater replacement, copper pipe replacement, icemaker line disaster fix, shower that wouldn't turn off... etc. They are friendly, fast and efficient. Saved me tons of money on the pipe replacement. They are not always the best with call backs, but it's not hard to pick up the phone and call again. I use them every time I have a plumbing need now!

Crabbit W.

The owner responded quickly to my request and came out to give us a quote by evening. Plumbing for bathroom, utility tub, washing machine, water softener, all items hooked up to lines once floor was done and dry wall for 5 rooms.
Plumbing was completed in one day. Dry wall took about 7 days. 90% of hookups completed and water softener took about 5 weeks.
As for the quality of work they did, I would give the dry wall crew a 'D+'.
Plumbing a 'D'. Hook ups are not completed, but right now a 'C'.
The pex lines were cut to make two 90 degree turns near floor, instead of going straight up into sink. When you open the doors of vanity, you see the sloppy job they did. It is not hid.

Dry wall looks like a puzzle. Each sheet rock is ran in different directions. There are numerous gaps either between each sheet, around receptacles, doors, and they covered up one of the light electrical boxes.
The utility tub has a sewer smell coming from it.
It took the owner several days and about 3 text before he got back with us. Can't change any of the above. Took some money off the price and and said to call when ready for bathtub fixtures to be put on. It's been 5 days since we called. Now we wait until 'who knows when' before the other 10% of hookups get completed. Our permit runs out in 3 days.
Can't stand the rotten egg smell coming from utility tub. Hired a new plumber. Cut into wall and found the vent was covered up and had two pieces of pipe that should have been taped, glued, or something together. They were separated and this is what was causing the smell.

Myrna C.

Best company I have ever dealt with for plumbing and heating. They responded quickly to my phone call the first time. They have done 3
different jobs for the Pueblo Divine Science Church and all were done timely and without any problems. I will continue to call them for our
plumbing and heating needs. All of their employees, whether in the field or the office are great people. The last three that came out to put in a new furnace were Joe, Gabe and Ray. All three are knowledgeable and answer my questions without hesitation. I have also had them to my house to put in a new garbage disposal. Myrna Chandler

Ryan F.

Absolutely terrible. HMS Home Warranty sent us to them for service on a shower valve. The my arrived, said I needed to order a part (I later learned they were supposed to do this). I scheduled two times for them to return and both times they did not show up and never called. They never returned any voicemails and I had to call them for days and days to get anyone to respond. We took off two days of work to wait for them to show up and they never came or called. Extremely unprofessional. Don't use them, and if your Home Warranty gives you this company, ask for a different one!

Kim P.

Fraud seems to be their business.

We have pipes under our shower leaking and we were assigned this company through our warranty (even though they're about an hour away). This whole process started about two months ago and we STILL have NO RESOLUTION.

The first two times they were supposed to show up to identify the problem, they did not. Not convenient when you take off multiple days work. We finally got them to show up the third time but they were very late. They walked in, did nothing besides look at the water spots, and then we of course had to cut them the initial $100 check. We were told they'd submit with warranty company and be in touch to schedule work. Has been two months and have heard NOTHING. In fact, the warranty company stated they never submitted it.

Finally, we call the warranty company to check in AGAIN and they say flow right did not give them enough info for the warranty(surprise) so they contacted them to get more info. Flow right stated our shower pan is leaking (LIE) and therefore our warranty has now been denied because that is not covered.

Needless to say, I am irate, and this fraudulent company should be shut down. I'll be contacting the better business bureau as well.

Andrew W.

If you enjoy being yelled at and called a liar by your MIA plumber, go for it. Rude and inept. Made three appointments, didn't show to a single one and then said we made it all up and he couldn't possibly have skipped appointments. American Home Shield (just as useless as Flowright) even replaced him not questions asked. I would never let this plumber in my home, so maybe it works out he never showed.

Sarah H.

Terrible experience. I can't rate them on their work, as they never showed up. My warranty company assigned Flowright to me and told me they would stop by sometime between 2PM-10PM. I called around 8PM and left a VM, but they never showed up or returned my call. Called several times the next day for an explanation and to reschedule but of course they did not answer. I took off work to get my garbage disposal fixed, but they have no regard for others.