Flowmasters Plumbing

Karen M.

Narcissistic owner who fails to take accountability for his errors. Make sure that you sign a quote before he does work for you. Don't rely on merely a verbal commitment for him to do work for you. He did work in my house, without my authorization, based upon a conversation that his assistant had with my realtor's assistant - a $2500 miscommunication. Make sure that you give them a signed quote, before they get started. Ensure that it has specific details, and ask that if the job is going to go over the quote, once he gets started, that he calls you to let you know that before continuing to do work on your property. He gave me a quote and then the final bill was more than double the quote. He never called me to discuss the situation as he was working to let me know that the bill was going to be higher than the quote and by what amount.