Flow Right

Erika R.

HIGHLIGHTS:
Our issue: major root intrusion growing in our sewer line
Our level of satisfaction with the company: SO CONTENT!

I was referred to this company by a forensic arborist who specializes in the growth of tree roots. That was my first indication that this company was going to be great. Needless to say, they exceeded our every expectation. We had roots growing throughout our sewer line and were advised to install an epoxy liner + hydrojetting to fix the problem. Kenny and his team were amazing; they were well priced, very professional, and did an amazing/efficient job. Many plumbing companies out there do multiple services and don't just specialize in sewer lines. They are overpriced and not always the true experts. In contrast, this company is the real deal and will advise you properly on the best outcome for your sewer situation. In addition, their CCTV equipment will properly diagnose the problem. If you are having any kind of sewer malfeasance, do not hesitate one more second - call Flow Right.

Sinjin L.

I recently completed a sewer replacement project with Flow right and the experience was excellent. I met Kenny and Jess several times and right off the bat, knew that they will be the right people for this very stressful project. I had 3 other bids to determine whether full trenchless vs. traditional pipe replacement with digging was the best for my home. All the companies did some form of video inspection and gave me the low down. Only Kenny and Jess however performed the inspection thoroughly enough so I can make the right decision at the end (I chose a hybrid approach=some trenchless CIPP lining but mostly traditional digging/replacement). They were very communicative and fast in terms of responses. The project took 3 days right before Thanksgiving just as Kenny promised me. Even getting a city permit was a breeze (during COVID times mind you).

Just like what others said on the review, you can tell from talking to Kenny and Jess that they are down to earth honest people. In addition, they were very patient with me despite me being a pain in the ass and probably a spaz during this whole ordeal.

Only small hiccup was after the main project was complete, damaged sprinklers during the project could not be promptly repaired. Kenny was again upfront about this and refunded a portion from a total amount so I can have my landscaper fix the sprinklers the right way. I appreciated his honesty and this was more than fair.

All in all, very good experience. If you are in an unfortunate position like I was where you are deciding what the best option is to replace your old cast iron pipes, I highly recommend you give Kenny and Jess a call.

Billy N.

From the pre-inspection to the end of the job to replace all the cast iron pipes in my 50 year old house, Kenny and his crew were absolute professionals. The job was finished on time and at the agreed upon price. After replacing a toilet in one bathroom, in the 11th hour I decided to replace another. I picked it up and they installed it with no issues.
I would not hesitate to recommend FlowRight and Kenny to friends and family.

Kelly A.

I would highly recommend Flow Right! Not only did they come out quickly they were also extremely nice, polite and knowledgeable. They went above and beyond to make sure the broken pipe under my foundation was fixed correctly and most price efficiently! 5 star all around!

Shelly H.

Kenny is bar far the best contractor I've worked with. We called him with an emergency we had during a bath remodel and he was able to get his own work done and help the other contractor repair some things they did incorrectly ( he double checked any plumbing related items just to be sure). He gave them a master class of plumbing and they looked to him for any and all changes to be sure it was done right. Kenny did not have to make the extra stops back to our house to be sure it was all alright, he just did. Climbing under the house repeatedly with no complaints. Smiles and a great attitude was what we got. We will be using them for future projects we have coming up. Thank you Kenny you are a Rock Star!

Tu T.

We got a referral from our neighbor and we are so please to have met Jess and Kenny, who are such a well groom and professional. They are very knowledgeable, know exactly what they are doing, they walk you through step by step. They have proper equipments and great crews to work with and extremely friendly and clean, everything was pickup during and at the end of the day. The price was reasonable, we didn't even hesitate, we hired them immediately on the spot. Thank you Jess and Kenny for showing us your loyalty and trust.

Adam P.

We bought an older property that unfortunately came with a very old septic tank and no connection to sewer.
I'd spoken to a number of plumbing companies that (either through license limitations or because of the scope of the job) weren't able to help us.
The difficulty of decommissioning both the tank and tying in to the city sewer line at the same time was further complicated by COVID stipulations. The city of Chula Vista was understandably understaffed during this time and this made procuring permits and inspections tough to do.

Flow Right were extremely patient with our rather odd situation and helped immensely with getting everything organized. Kenny and his team were very communicative and approachable throughout the whole process.

When we finally got everything good to go, they coordinated with the city for final approval and got the job done quickly and with very minimal disruption to our home life.

I hope I don't ever have to undertake such a project again but if I do I wouldn't hesitate to use this company again.

Kevin C.

Being in the real estate industry you get to know a lot of workers. Some you use once and a while and some you can't go without. I've used Jess for years and would never go with anyone else. It's not just his knowledge (which trust me, it's second to none) but it's the way he can explain everything to both myself and the client. You can tell he learned this trade from years and years of experience. I'm going to make life really easy on you. Stop searching and call him up. You will be very happy.

Lion A.

I had a clogged main drain from my house to the road that had lots of roots and had been a problem for many years. Kenny from Flow Right came out and gave me a more than fair quote for digging 4 ft deep hole in hard clay and rock to remove old pipes, install a two way clean out and auger the sewer pipe 150 ft to the road. Arrived on time, got the work done in 5 hours and made the sewage system work like new. I highly recommend Kenny and the Flow Right team to handle any type of dig/sewer drain service.

Deb B.

Professional! Outstanding service! Friendly!
I highly recommend Flow Right! I would give them TEN stars, if I could. They replaced our sewer line and bathroom plumbing. Kenny, Jess and the whole team are experts in their field. They answered all of our questions and completed the job in a timely manner. They showed up on time every day and cleaned up afterwards. Kenny was very conscientious and went ABOVE AND BEYOND to be sure we were satisfied. I can't say enough about what a positive experience we had with Flow Right. I will tell all of my friends and family about this excellent company.