Florida Plumbing & Environmental Services

Tash P.

PLEASE READ!!!!! ATTENTION EVERY POTENTIAL CUSTOMER. I'm so disappointed and ticked off that this company showed it's TRUE colors. I must start of by saying I was scheduled for a service call from my Home warranty thru them for Wednesday and I called Tuesday to verify my appointment I was told 12-4 PM I took off work waited till 5pm called mike the owner he told me he had no record of me on his schedule and he was sorry his wife told me that. He put me on for that next day Thursday. The tech came out spent time there unclogging my pipe and left the portion of my pipe still open and forgot the rubber piece I had placed on there. I came home to my entire garage Flooded!!! And some how re clogged. I called up that same second he apologized and said he will be out tomorrow this time he came put a new cap on fixed the plumbing again because it was rec logged only this time his machine vibrated and knocked over a jack that happen to land on my Grouper fishing pole and snapped the pole almost in half and then I came home again texted the owner and his response was """" it was an honest mistake"""" I asked him to make things right by refunding my service call he kept on justifying he had to come back out to fix the leak again as if it was my problem. Then after all this he told me he would be giving me 75 bucks back to my card I waited a week no refund. Then I asked him he said we don't have your card on file that he will send me a check been 10 days before nothing. If a plumbing company has a hard time refunding 75 bucks good luck getting any serious damages fixed. It's a shame they acted like this beware of this place. Yes they may be nice but in a bind they are dishonest

Abby Y.

Was assigned this company through my home warranty company and there is nothing positive to say. The technician they sent out was texting on his phone while writing up my receipt. He seemed to have no knowledge base on how a shower valve works. He then took my money and told the home warranty company that everything was in working order. When I contacted his supervisor Mike, he said he would send another technician out. After several no shows and unacceptable customer service, if you ever get assigned this company call and ask for someone else...they are the worst!!!! They lied to my home warranty company and were incredibly unprofessional.

Victoria L.

Very unprofessional, toliet overflowing...plumber(doubt he was certified) came with no tool box, just long rubber snake...he gave up and told me I had $125 service fee when home warranty rate was $50 and he needed $225 cash to pull toliet!! Then, he had no towels to wipe up water on floor and dripped urine and bile on floors as he did not bring bucket!! I had to csll another reputable plumber!!!

Will F.

Make sure you have ALL day to wait!!!!!! I was given a time between 10 - 2 for the plumber to come to the house. He was kind enough to call at 1:30 to say he would not make it until 3-4. I ran an errand and was back by 3. He had shown up at 2:43 (took a picture of the house) waited 10 minutes and left. I was home by 3. After 4 I called and they said they tried to call and he was there, but the manager told him to wait 10 minutes and leave. By my calculations, that is 2:53. Before the time I was home! Guess who couldn't get any service as it is after 5 on Friday!?! Nice customer service policy! Travis has a great way to run his office.

Gabrielle D.

My home warranty aligned is wth this company and they have horrible customer service orientation. They no showed twice, came on a day that was never agreed upon then instead of apologizing, they got combative. Spoke with the owner who was of no help either so you can't expect much from his team. STEER CLEAR!

Nancy K.

I contacted this company to fix a leak on my toilet. Spoke with them Monday and set an appointment for Wednesday, between 12-4. 3pm rolls around and I call them, they say they're running behind but should be there by 6pm. 8:57PM the guy calls and says he can't make it tonight and he'll try to call me tomorrow to set something up. What a joke, don't waste your time with this company look for a professional.

Brian R.

Very unprofessional company. They would schedule appointments and then not show up because a bigger job came along. I would take off from work early and then have to call them when no one showed up. Often, I would have to be the one to call them to know what work was done or what their diagnosis was. They quoted me one price and confirmed repeatedly but then sent an invoice for way more money. I still have clogged toilets and sinks. Look elsewhere.

Liz A.

Florida Plumbing & Environmental Services does great work. I needed assistance late in the day and they had no problem working late, fixed the problem and left the bathroom cleaner than it was before! Thanks Ray!!

Jon O.

SCAM. Charged DOUBLE of what the repair should be. American Home Shield sends these jokers out, they are clueless. BEWARE

Fred W.

I am extremely pleased by this of group of professionals. I have had to have them at my house on two separate occasions. Once for my bathroom and then a few months later for my kitchen. Both times I was extremely pleased with the service that I was provided. The plumber's are courteous, knowledgeable and provided me with fast, friendly service! I highly recommend this company from the initial phone call to the Plumber's everyone is extremely courteous, friendly and prompt! UPDATE 5/19/2016, I had to call on Mike at Florida Plumbing Services again and he is a straight up, stand up guy. When he says that he rather have """"a customer for life, than just one time"""", he means it! I have had to use his services several times for different parts of my house. As always upfront, ethical and courteous service. From the receptionist to the Plumber's great staff. I thank you Mike for being one in a very few left! I had some water damage in the walls and Mike gave me a heads up on an amazing Water Damage Restoration crew. Mike advised me to call Josh and Jarrod at Battle Born Restoration Services. The best advise that I had been given in a long time! Thanks again Mike!