Florida Plumbing & Environmental Services

Vivianna G.

Had an appointment since Monday through my home warranty; called them today since I was told I get a 30 minute call before they come. My app was from 11-3, nobody called me and I called them back 4 times to ask when the tech was arriving. The person in the phone kept telling me that their technician Travis will call me with an ETA-time and he's running a few minutes behind. It's 3:40 and I call back and once again they are getting Travis to call me, never happened. I have been waiting for this company all day and it's 4:30 and no call or show. Had to call home warranty to try to change appointment but of course they don't have anything tomorrow and will have to wait until following Monday. Nope, this appointment has been on the books since this Monday. I have a life and job and waiting here all day for my toilet to get fixed with no call. Don't trust this company after this so I told home warranty place to get a different company to come out. Companies like this don't value potential new clients so wouldn't recommend them to anyone.

Micki L.

Make sure you have ALL day to wait!!!!!! I was given a time between 10 - 2 for the plumber to come to the house. He was kind enough to call at 1:30 to say he would not make it until 3-4. I ran an errand and was back by 3. He had shown up at 2:43 (took a picture of the house) waited 10 minutes and left. I was home by 3. After 4 I called and they said they tried to call and he was there, but the manager told him to wait 10 minutes and leave. By my calculations, that is 2:53. Before the time I was home! Guess who couldn't get any service as it is after 5 on Friday!?! Nice customer service policy! Travis has a great way to run his office.

Jan T.

SCAM. Charged DOUBLE of what the repair should be. American Home Shield sends these jokers out, they are clueless. BEWARE

Charlie P.

Very disappointed!!! Plumber was not helpful and unwilling to look for replacement parts, because calling the conpany for parts was too difficult and too time consuming, but he was more than willing to replace the faucet at a ridiculous price... $250, oh that's after his 12 service calls he had to get to after us...so sorry to bother you. Don't worry won't happen again!!

Emily F.

Was assigned this company through my home warranty company and there is nothing positive to say. The technician they sent out was texting on his phone while writing up my receipt. He seemed to have no knowledge base on how a shower valve works. He then took my money and told the home warranty company that everything was in working order. When I contacted his supervisor Mike, he said he would send another technician out. After several no shows and unacceptable customer service, if you ever get assigned this company call and ask for someone else...they are the worst!!!! They lied to my home warranty company and were incredibly unprofessional.

John Y.

Florida Plumbing & Environmental Services does great work. I needed assistance late in the day and they had no problem working late, fixed the problem and left the bathroom cleaner than it was before! Thanks Ray!!

Cynthia C.

My home warranty aligned is wth this company and they have horrible customer service orientation. They no showed twice, came on a day that was never agreed upon then instead of apologizing, they got combative. Spoke with the owner who was of no help either so you can't expect much from his team. STEER CLEAR!

Melissa C.

Very unprofessional company. They would schedule appointments and then not show up because a bigger job came along. I would take off from work early and then have to call them when no one showed up. Often, I would have to be the one to call them to know what work was done or what their diagnosis was. They quoted me one price and confirmed repeatedly but then sent an invoice for way more money. I still have clogged toilets and sinks. Look elsewhere.

Shirley A.

Very unprofessional, toliet overflowing...plumber(doubt he was certified) came with no tool box, just long rubber snake...he gave up and told me I had $125 service fee when home warranty rate was $50 and he needed $225 cash to pull toliet!! Then, he had no towels to wipe up water on floor and dripped urine and bile on floors as he did not bring bucket!! I had to csll another reputable plumber!!!

Sean M.

I contacted this company to fix a leak on my toilet. Spoke with them Monday and set an appointment for Wednesday, between 12-4. 3pm rolls around and I call them, they say they're running behind but should be there by 6pm. 8:57PM the guy calls and says he can't make it tonight and he'll try to call me tomorrow to set something up. What a joke, don't waste your time with this company look for a professional.