Flat Out Plumbing

Hutieu K.

Problem wasn't fix and charge me $120. Highway robbery!

-----Update------
Keith(owner) called me and said the technician wasn't suppose to charge me and refunded my money. This the customer service I was looking for. I will give them another chance.

Sandra N.

this company charged me $1,750.00 for a standard water heater. Now if that's not highway robbery I don't know what is!!

Nicole B.

Called Flat Our Plumbing for a 2nd opinion, didn't tell them how much the other bid, but we had two of the nicest guys come out and bid the job. We gave it to them, I will give an update on the work soon. They didn't charge me to come out and quote the job!

Wendy B.

Great experience with this company today! Quick response and good price!

Rosal D.

Called this business, left a voicemail for a plumbing problem. Never did receive a phone call back.... Ummm ok, NEXT!

Cassidy G.

Great customer service, friendly people to work with. Erica was so helpful and Keith and his crew came out and repaired the cracked pipe quick, fast and in a hurry! I highly recommend this company they are Bonded and Licensed and Great Customer Service is high on there Priority List!

Lorraine T.

excellent customer service and fast and quality repair. Phone service was great and both the service man and the phone receptionist called when there was confusion about the address. The repair was done quickly and efficiently at a very good price. I will use them again.

Gen K.

Kieth and his crew have been my go to plumber for 2 years. They installed my tankless unit and cleared clogs.

I am writing this review today, because Kieth responded quickly over the weekend to my emergency situation as we spotted a tiny leak from our tankless unit. He showed up next day (Sat!) and took a look at it. It turned out it was just condensation, no leak. Kieth is professional and considerate. I always call them first and will continue to use them. I highly recommend.

Jamie H.

Horrible customer service. I canceled my appt before they even came out. The receptionist is so rude, and isn't helpful at all. Flat out plumbing won't give you an exact time they will meet. I don't have time sit around and wait two hours for them to get there, especially since this is an investment property an hour away from me. It's a shame, this property needed a complete re-piping.
Update: Keith called to apologize and address the issue. I will consider using again.

Heather H.

Excellent service! Sam and Tyler were great! I had two toilets repaired and another toilet installed. They diagnosed the issues quickly and gave me a quote that was half the price of another plumbing service highly rated on Yelp. We will definitely use them again for any of our plumbing needs!