Fixer

J M.

Respond to my inquiry!! Seriously, never heard from anyone!? And ended up using someone else

Caryn B.

I contacted Fixer last Wednesday to see if they could take on a small task that just required supporting a couple of bolts on the hinge of my fence. When I called, the representative couldn't quite understand the scope of my project, so he decided it would be best to schedule a consultation. I explained I only wanted a consultation if the project could be completed that same day. He said it shouldn't be a problem. He confirmed the cost would be $139 at time of consultation and that would be applied toward the total project of hired, also that would be the hourly rate. Knowing there's no way that project would be more than an hour. I was desperate and needing it to be done ASAP and so I agreed.

My scheduled time came and went and then I received a notice that my appointment was rescheduled to the following day and they would Credit $15 toward the cost of the consultation. I reached back out and again reinforce that I wanted to cancel unless the project could be completed on the same day. Again was told it should not be a problem.

Nino came out the next day. He was very professional, and nice. He explained he couldn't do the project the same day because he hadn't been booked for it, and even if he had, it was too cold for him to make the repair.

This was a blessing in disguise. I paid the consultation fee, and later got the estimate and was in shock - the total for this project was nearly $300. I had no idea they were going to charge $89 for their handy person to walk into a hardware store, on top of charging $50 (+20% upcharge) for parts which was a couple pieces of wood and a couple of bolts and the hourly rate.

My dad made the repair today in less than 30 mins with a drill and two bolts. He also used a saw to level out the bottom of the fence as Nino had also offered to do.

I just can't believe the cost, it's outrageous. I would not recommend this company based on cost and also the administrative to field miscommunication.

Greg J.

Water damage from a refrigerator installation. Please do not use this company!! This company tried to install a water line to my refrigerator but they didn't check to make sure the line didn't leak and it cause water to leak into my basement. This company form of communication is by texting only In which is unprofessional. This company finally send someone back to my home to look and take pictures of the damage 2 weeks later. They never apologize for the damage but charge me to fix the damage they did?

Tom P.

Great job! The process was super easy and Steve was great! I will use Fixer again!

A+++

Sarah L.

I was having an issue with the exhaust fan in my bathroom. The fixer handyman came out exactly on time and was so incredibly kind and helpful. He answered all of my questions and was very professional. I would highly recommend them and would definitely use them again!

Angela M.

Came out the same day as contacted. Very courteous and friendly. The first tech didn't have equipment sufficient for the job. They were very quick to make a follow up appointment the next day to get the situation handled. Would recommend.

Sharrann S.

I used Fixer for the 1st time recently and was thrilled with the quality of work done, skill of handyman and speed of completion. Very easy to book service & pay online. I have high ceilings in my townhouse & just changing lightbulbs is a challenge. My Fixer handyman completed all the tasks including installing a new shower sprayer & hose in just over an hour. I'm thrilled with Fixer and sure I will use them often in the future.

Justin S.

ive used many of these types of companies and fixer definitely stood out! they were very knowledgeable and I could tell had a lot of experience. I was very comfortable with them working in my house. They did a fantastic job and even had to do some customization of some of the parts that I had. Everything turned out wonderfully. Would definitely use them again.

Brent O.

Andrew M. did an excellent job on recaulking my bathtub. Very friendly, responsive, efficient, professional, and competent. Thank you, Andrew!

Justin B.

We contacted them to fix a lighting issue in our office and it was done quickly and professionally. No back and forth or upselling on products or services. Will definitely be using Fixer again.