FIX IT! Services

Dash P.

Amanda has been an amazing service Rep. We have done multiple three way calls with my extended Home Warranty company in addition to her own phone calls and e-mails to them. I have heard her fight for me with the home warranty company. She is a professional, down to earth and has a real concern and care for the customer. Even though the Warranty company is dragging their feet and it has been over 3 months for a simple Sink Leak. Amanda has talked to her supervisor and have decided to fix my sink as she continues to fight for me/the Customer. Now as for the Plumber the review is not as good but Amanda makes up for any other negative comments that I have. So for the Plumber, he came to my house about three months ago to fix my kitchen sink leak, he did not have the supplies to fix it. (It is a sink dripping, what kind of plumber can not fix a leaky sink?) He said he needed to go back and get authorization to buy the different type of sink plumbing that I have. I did not hear back from anyone for about two months, and I called and of course Amanda was on it. The next week, the same plumber came out about 1 hour past his three-hour window that was given to us to fix my leaky faucet. So, when he got to the house, he spent about 1/2 hour talking to my wife trying to sell us a Water Softener (Which we already have) and then after about 45 minutes he said (Once again) that he did not have the parts to fix my sink. What made things worse it that I was in the hospital waiting for my wife to get back, and this guy come 1 hour late as some sort of sales man trying to sell us something we don't need and for the second time still can not fix my sink. Now he is on his third try so we will see what happens. But this review is for Amanda and she is amazing. This company is very blessed to have her as a employee.

Jonathan H.

Carl and Kaleb came by to fix some plumbing issues in the master bathroom. They did an amazing job communicating the process and working quickly. I would not recommend anyone other than Fix It! They are professionals!

Linnaea B.

Fix It plumbers have proven their work ethic and abilities. Joey, John and Parker have each completed work on our home to our satisfaction.

Ciara S.

I had a major flooding issue in the house, I called a well known named plumber who shrugged his shoulders and said it's a septic issue. Called the septic company and had them do work only for the plumbing to still be leaking. Called a second plumber and he came and disconnected the toilets and sinks but didn't have an answer on what caused it. Finally I called Fix It! Services and got what I was looking for! The technician Joey came out, was knowledgeable, explained everything to me, and gave me a report of findings. I have so much respect for this company for doing honest plumbing work after being strung along and pockets emptied by two other well known plumbing companies in the area. They offer tons of other services as well and I will definitely use them for all my future plumbing/hvac needs! 10/10!

Rob D.

Service was outstanding. Although technician had to leave to get correct parts to complete the job, service was prompt and professional. Technician took time to explain job and what was involved. Service was excellent and well worth the cost.

Mike H.

We had a sewer issue where another company guessed at what the problem was. Jordan with Fixit Services out of Hawkins came out and very quickly determined it was a collapsed line in the yard. Jordan did what he could to get us by till everything was approved to replace the line which took less than a day for him amd Justin to replace appropriately 50 ft of line. After checking other places, fixit was the cheapest and did an outstanding job. Jordan and Justin were professio al and explained everything that had to be done prior to doing anything. We will be using Fixit services for any plumbing issues.

J L.

If you have a water heater installed, check all of the pipes and fittings before the one year warranty expires. Company used galvanized pipes and fittings that are unable to handle the hard Texas water. We are now stuck with a leaky water heater and company will not fix after a year and two months.

Julie E.

So happy to have found this wonderful company! After our hardwood floors buckled, Dry It Services did an amazing job making sure everything was dried out. Their technician was also able to use a moisture meter to pin-point where the leak was originating behind a wall so that the plumber wouldn't have to make multiple holes in different areas. If you suspect a leak, or have moisture problems, call Dry-It!

Linda S.

Deondra & Devron came out the same day after a Backup leaked water all over my carpet. Their Water Mitigation only took 1 day they removed carpet padding and dried out the carpet and bath with fans. Thank you Nathan for giving me Joey's name for Water Mitigation and sending these helpers out and thank you Fit It Services for your Fast Plumbing work in fixing my problem. As A Realtor & client you will be the first company I call and recommend.
Linda Nextage Realty

Cynthia C.

I want to give a huge Shout Out to Fix it Services, specifically to Westin, Taylor, Kevin and the dispatch team for coming to our rescue.

The modest older home I bought for my son and his mentally handicapped daughter (my granddaughter) in February developed a leak around the meter, evidenced by a pool of water in the meter and a lot of healthy green grass. On a Friday evening, the Gatesville water department came out and determined that it was not their issue because water was running through the meter and they turned off the water to the home, leaving my son and his mentally challenged daughter without water. I called around trying to find a plumber, and they were the only plumbing agency that returned my call: and did so within hours. They came out and quickly analyzed the situation, which was the 52 year old PVC waterline going from the meter to the house was the source of the leak. They gave me three choices and quotes for the respective repairs. I chose to replace the entire waterline due to it being 52 years old and I and I did not want another leak to fix as the line degraded. They quoted yesterday that they would be able to get to it in approximately a week. I explained that I had my son in a hotel, as he needed water to care for my granddaughters special needs. They then went above and beyond, surprised me and showed up today and replaced the line, and even did a few extra things above and beyond the contract scope. What an amazing team!

God Bless You FixIt Services! And thank You so very Much!