Five Star Plumbing & Rooter

Mrs. J.

Saul and his team came out to repair a backed up sewer drain a while back, and I asked them if they knew anything about tankless water heaters. They came up, had a look and started working on a plan - because of where our water heater is located and how it was (improperly) installed, it was not a straightforward job, but he and his associate were happy to try to tackle it. When they came out to do the work, they were great - professional, friendly, respectful (they wore booties over their shoes without me asking!), and did a great job. I can't recommend them highly enough - and it's great to know that we have a great plumber incase we need them for anything else!

ROB L.

My bathtub was leaking in a big way. I plugged the drain to get a better understanding of the leak before I started looking for a plumber. It was leaking about 5 gallons every 6 - 8 hours.

I posted a request on yelp for quotes with a description of the issue. Four plumbers responded, most wanted questions, one said it would cost $100 per hour just to look at it (!!!), one told me to open it up and replace the springs and seats (I tried that already), and Saul said, ""Can you be home by noon? I'll send someone over.""

David arrived about 5 minutes before noon, and immediately knew the whole valve had to be replaced. Even with running out to get supplies, cutting a slightly bigger hole in the wall to accommodate his work, removing and replacing the valve, and cleaning up, he was done before 3 PM.

Up front pricing, good, clean work, great work ethic. I have no doubt that they'd be my first call in the future.

Penny N.

Five Star Plumbing was the best. They were recommended yanother highly rated plumber for a water heater repair that he did not want to do.
They called me right back when I called them and were at my house in a half hour. Took a look at the water heater, told me what the problem was, got the part in less than a half hour and were back to fix it. Took no time at all, and all good again.
Saoul and David were professional, polite and very personable. Will definitely call them again.

Mark L.

I had a great experience with these plumbers. They replaced a sump pump and installed a kitchen faucet for us. Saul and David did great work and communicated really well at every stage of the job. When the sh*t hits the fan, these are the guys I will call every time!

Eric H.

I was looking for a plumber on NextDoor and Saul and his team came highly recommended, so decided to have Five Star come by to give an estimate. Both Saul and his receptionist were highly responsive to both email, text and phone calls, so despite having to cancel once when his whole team was sick around the holidays, I always felt everything was being done in as timely a manner as possible and I was always kept up to date.

We had a series of leaking pipes in three of our sinks, two of which had recently, very badly, been replaced by a contractor, and a welded copper pipe to an old dishwasher that had to be converted to a standard dishwasher connector. We had gotten to the point where I was just slapping plumbers putty around everything to minimize the leaking. Saul gave us a very reasonable estimate which was much lower than a few other highly rated plumbers with 100+ reviews on here. The next week Saul and one of his team came by and, after a few hours, we had three new faucets, a connector for our new dishwasher, a garbage disposal installed and new pipes.

One of the new faucets started leaking a few days after it was installed, but Saul got back to me immediately after I mentioned it to him and sent someone out to take a look. A piece in the faucet itself needed to be tightened and the leak was completely fixed after that, and couldn't be happier.

Thanks again, Saul and team, we'll definitely be using you in the future!

J G.

Five Star Plumbing was fantastic. We had the old pipe that leads from our house to the city line replaced. Saul and his team were on time, they communicated very well; and were professional and courteous. It was a big undertaking, but they completed the job in less than two days and did a great job. Don't hesitate to contact these guys, they're terrific!

greg o.

Saul was fantastic. He was very communicative and showed up on time, as promised. He did more work than his original estimate, free of charge. After having many poor plumber experiences, this was very refreshing, and he moves to the top of our list. We highly recommend Five Star Plumbing, as the name

Joel G.

Five Star Plumbing is the utmost professional and knowledgeable company I've had the pleasure of working with. In my first interactions with Five Star, I called to have my kitchen sink unclogged. This was a relatively simple job, but Saul's attention to detail and professional immediately showed which made an impression on me.

Due to my previous experience with Five Star Plumbing, when I had a much bigger issue regarding a sewer line, I decided to call Five Star Plumbing. Saul came over with the same professionalism and attention to detail. He was able to get the work done in a professional manner but what really stood out to me was his honesty and dedication to customer service.

When I need anything regarding plumbing whether it's a simple question or a complicated job, Five Star is my go to plumbing company. I highly recommend them.

Wendy J.

Saul knows his stuff. He's on the job, working alongside his team. Knowledgable, considerate and extremely hard working. We had a nightmare sewage problem that needed repair. Like many old SF homes, ours had the original cast iron pipes. He was on time every day and incredibly nice to work with. He's fair and I'd trust him with any project in my home.

Joannie N.

This is my favorite kind of company, owner operated, someone I know and who I would have lunch with. I've known Saul since he was my plumber at a big franchise and he was able to figure out very complicated work arounds for very old plumbing.

Now I'm in Alameda and he'll come over if it's more complicated then a clogged drain. He's a really honest guy, pleasant and easy going and somehow he makes his appointment times.

I like the woman in his office, Claudia, she's pleasant and competent. So all in all, wish they were closer and glad they are doing so well and joined the Yelp community!