Five Star Contractors

Bobbie D.

This company in not an honest company. They said my tanks needed repairs (mortar patches) and I need risers installed in order to close escrow for the sale of my home. Risers are not needed to sale a home. ( they are needed on new septic tank install.) Repairs that were going to cost me an extra 2,700.00 on my bill. So I called another company who has serviced my tank in the past and showed him the estimate repair sheet and he checked my tanks and said the things they put down was not needed. No mortar patch was needed for either tank and one tank is fairly new and had very little in it. He also showed me where they damaged an area from Jack hammering the lid open! Something that should not be done if they know what they are doing. I do not recommend this company for any escrow inspection. They will lie to you and bill you for work that is not even needed.

Kandie E.

Our company just received a phone call from 5 Star Contractors. They asked for my husband and I told the fella that I owned the company and he rudely hung up on me. Guess it was because I am a woman. When you go to call the number back, it says that this number is not set up to accept phone calls. SCAMMER

Shari A.

I've worked with Five Star Contractors many times with multiple clients and they've been great in every way! Highly recommend!

joe c.

I don't typically need my sewer tanks pumped however if you use anyone other that rod and his guys you'll be sorry.
Great communication skills and a reasonable price as well. Definitely my go to guys.

veronica G.

These guys were so knowledgeable and professional. They really helped me out and gave me all the information so I can make the best decision. Would definitely recommend to anyone who needs septic work done

C. B.

They came out immediately and did a really fast and great job. The guy was super friendly and the office staff was very professional. We live in Acton and it's difficult to get help here sometimes, but they came right away and we are so happy with their service.

Adriana S.

I just had my septic pumped by their team. Very competent, great service. Would definitely recommend. They also have a very fair price - so will absolutely use them in the future.

Like other septic services company they charge for the pumping and for labor if they need to dig to find the tanks. Mine were about 1.5 ft underground and they charge $90/hr I believe. Plus $350 for the pumping. They do an excellent job of explaining how all this works.

They also install the risers (which I didn't know about). Although we decided not to do it this time around will reach out when we decide to.
Thanks!!

Holly W.

These guys are the best. My septic failed and they came to the rescue. Very fair pricing and fantastic workers. I am very satisfied! Thank you Rod your the best

Barb E.

Outstanding customer service! My client needed a septic certification quickly and Five Star Contractors fit us into their schedule. We were under the gun to get this done and they handled it like pros and had the certification out to us the next day. Definitely the Supermen of Septics!

Patricia D.

I was selling my home, and the septic tank failed inspection - the last hurdle to closing on the sale. The company that did the inspection just said ""you need to call for replacement"" and didn't even have a business card. I called around and found Five Star - they came out the same day and provided a super reasonable estimate. Less than a week later, a new tank is installed and certified (even working through winter rains). Phone calls/texts were always quickly answered, and customer service was excellent. I definitely recommend this company!