Fitz It Right Plumbing

Angela B.

The best service so far... 2nd service call, again no charge. Albeit a novice homeowner, I will absolutely call again for service
I attempted to at least give a tip but they considered a cancellation and were in the area, sooo.........

Scott M.

One of their workers nearly ran over my kids on Myrtle Ave. at a lighted crosswalk.

The driver was holding his phone at the top of the wheel and texting while trying to hold the wheel. His eyes were fixed on his phone and he didn't even see my kids or the flashing lights at the crosswalk.

Such reckless actions on the road make me concerned for how they go about repairs.

Brandon L.

I have yet to have a good experience with this company. Last time they were here they left dirty footprints, misc parts in different areas and didn't have a snake on their truck to fix the my slow draining toilet. Jessie wasn't proficient at her job either.
I had to call back a week later as they never came back to fix the problem. Now I've spent all morning waiting their 9-noon time frame and they call at 11:59 to tell me they are running late.
I would not choose this company but it is who Coldwell uses.

Karen R.

Buyer beware. Watch out for this business, Fitz it Right Plumbing. I had the owner come a few months back to fix a leaking shower faucet. It has been leaking again, heavy steady drip, so I called them back. They tried to pretend that they hadn't been here before but finally found the records and made me an appointment for 2+ weeks out. The appointment was suppose to be today between 1-5 pm. I asked if there was going to be a holiday charge since it would be New Year's Day and she assured me that there wouldn't be. I was suspicious so I called yesterday to confirm the appoint for today and make sure that there would not be a holiday charge. When they were no shows by 5:10, I tried calling their number and they won't answer the phone. At 5:40 I drove the few blocks to their house and rang the bell 3 times but no one would answer. All their work vans are there, multiple dogs barking and looking at me out the open windows, someone inside yelling at the dogs to be quiet, but they won't answer the door. They live across the street from my father, just a couple blocks away from me, and that is how I know where they live and run their business out of. Not honest people at all. Not only is their work sloppy, but their business ethics are shady. I didn't even get a call saying that they were running late, or that they wouldn't be able to make it. I lost half a day's wages. Terrible customer service from the guy's wife. The rest of the story: This morning the wife answered my phone call and I asked her what happened to my appt. from yesterday. She was rude, but the husband called back to explain that it was a holiday and the parts stores were not open so they couldn't get parts. I asked how they knew what parts they needed without coming to look, he couldn't answer. He said that they do not stock ANY inventory. So why then are they making appts. on holidays if they can not get parts? All they had to do during the last 2 weeks that I was waiting for my appt. is look in their file to see what their previously botched job was and they would have known what needed fixing.....again. Then the owner said that they were out of town and their daughter is house sitting for them but she doesn't answer the door. Three of us were home all day and they did NOT call us. This is in our guest bathroom that never got used until about 10 weeks ago when I started having a health care provider come and give my husband a shower once a week. I doubt that there have been a dozen uses of that faucet since you fixed it the first time, and the care taker said that it started leaking a month ago but keeps forgetting to tell me. So it never had very many uses before it needed another repair.

Steve M.

Eddie and his team were great. Showed up on time and completed the job quickly and under budget.

Darrell S.

The crew showed up all wearing masks ( safety first ) and ready for work. Quick and pleasant guys that have the knowledge and tools to get the job done quickly. The price was fair and the work is guaranteed. I a very satisfied customer and will recommend Fitz it right plumping to my friends and family.

Trina N.

I wish I could give 0 stars honestly.
I wouldn't hire this company If they were the last plumbers on Earth!!! First of all the receptionist is so horribly rude. She constantly interrupts you and talks over you, not listening to a word you say! And then she lied about making contact with my landlords and blamed it on me because she didn't hear my address correctly! what does that have to do with calling my landlords.. they know the address. Lol
Next, when my landlords called them and asked to come right away because it was an emergency, they said they would be by after another job was finished. I waited from 11 am until 7 pm, canceling all of my appointments for the day, and no one showed up, or even called. Immediately the next day we called someone else to come over and they came THAT day within 4 hours. (Call Fleck and Perry!)
They fixed the major leak I had right on the spot. I kept the standing appointment with Fitz It because I had other major work that needed to be done and the landlords wanted estimates, naturally.
I called Fitz It this morning to communicate and the incredibly rude receptionist said ""we canceled all further work on your house and we will not be coming to do estimates."" I said excuse me?? She said ""yep. You hired another plumber last night so we decided we wouldn't be coming to do any estimates. Thanks."" I asked who they canceled with.. nobody. They just decided they would flake out again! WORST CUSTOMER SERVICE EVER!!!
Completely baffled by how rude and childish these people are, all I could do was hang up in utter disbelief.
I'm shocked by any positive reviews these people have. WHAT.

Save yourself the aggravation of dealing with these people and call ANYONE ELSE!!!

Christina P.

Best service! I must have called half the plumbers in town and either couldn't get ahold of anyone or they charged crazy per hour fees. Then I called Fitz it Right, someone immediately answered the phone and gave me an appointment. The day of they showed up early and got the job done in no time (they also charge for the job, not per hour!). They were very nice, professional and honest.

Jim G.

I highly recommend this company!
We recently had a party at our home and with 50+ people someone ran over the garden spigot in the yard. It created a geyser and the only way to shut it down was to turn off the main water supply at the front gate. This disabled all the toilets and sinks in the house.
Fitz It Right was able to come out immediately after hours in a weekend to cut the pipe and capped the leak.
They saved the party!
We had several people staying the night and we were able to shower and use restrooms for the rest of the weekend until the spigot was replaced on Monday.
The price of repair and new spigot was very reasonable especially for an after hours emergency repair.
We will use them for any plumbing projects in the future.

Tami C.

I've had him come to fix my sewer pump in the middle of the night and he also installed a gas line for a washer and dryer. Very prompt and professional and the prices are great.