First Rate Plumbing Heating and Cooling
Company Overview
Established in 1999, First Rate Plumbing Heating and Cooling has been committed to the Albuquerque metropolitan area, delivering reliable services across a 50-mile radius. We are your trusted local contractor for all plumbing, heating, and cooling requirements. By choosing First Rate, you can be assured of receiving high-quality service from a team that is fully licensed, background-checked, drug-tested, and well-informed.
We are locally owned and fully licensed, insured, and bonded, ensuring you get quality service that you can trust. From quick repairs to complete system replacements, our knowledgeable technicians are prepared to help. Specializing in service repairs and replacements for all plumbing, heating, and cooling systems, we are your all-in-one solution for home comfort.
Understanding that surprise repairs can be costly, we offer flexible financing options to help manage the expenses of essential repairs and replacements. To demonstrate our commitment to quality, we proudly maintain our status as the top air conditioning, heating, and plumbing company in the region.
Take action today—see what makes First Rate stand out. Call us now to schedule an appointment with one of our skilled service technicians or comfort specialists. Let us demonstrate why we have been a trusted name in the community for over twenty years.
John and Andrea have collaborated for many years in the plumbing industry. In a relaxed discussion, they revealed their shared ambition to create their own business, enabling them to incorporate their unique ideas and operations. Surprisingly, they both thought of each other as the perfect business partner. John loves the hands-on work, and Andrea excels in business management, making their partnership a natural fit.
They have relished the journey, from developing a logo and crafting a unique mascot to recruiting top talent and providing exceptional service to the community. They will continually strive to retain top talent, deliver excellent service, and maintain consistency, hence their motto: ""Quality work, exuberant service.""
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- HVAC installation or replacement
- HVAC system repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
Recommended Customer Reviews
Cwl C.Prompt service and friendly staff. They were able to diagnose the problem with my furnace and offer suggestions on basic maintenance. Accommodated my schedule and were able to come out the same day. Cheaper than TLC and more convenient.
Flo Pro came out and fixed a broken joint, they were knowledgeable, clean, friendly, and provided reasonable options to have the work done.
Great group!
Naturally our AC broke down on the hottest day of the year (101).....Ron came out to service it. He was prompt, professional & wonderful. He went the extra mile to make sure we were up & running the same day. We highly recommend
Victoria S.Flo pro was there for me to fix a bad ""handy man"" job. Not only are they quick to respond they are well priced. They also contacted me a couple of weeks after to double check on the job before they closed the ticket. I highly recommend them for any related project you have, I know I will continue to use them in the future.
Augustine S.My furnace went out and my friend referred Flo Pro to me. They came out and got my furnace turned back on within an hour and the price was very resonable . I highly recommend Flo Pro!
They only do services on Wednesdays in Santa Fe. We scheduled an appointment in one and half months. We waited the whole timeframe and no one should up until 20 minutes later. We had to leave for a doctors appointment right after the timeframe. We called 20 minutes before the end of the timeframe, to see if they're coming late. We called the office, no one answered, so we left a voicemail. The guy called me 20 minutes after and said they were outside. If they had my number, why didn't they call me to inform me they were running late. Don't get service here. Go somewhere else.
Edwina F.We arrived home after an extended trip, knowing we had a broken kitchen faucet. I made arrangements with D&J to do the install. Rachel, in the office, was very helpful in getting us a timely install. Isaiah called before he arrived. He was very professional and efficient in getting the job done. He did everything he could to ensure we were completely satisfied. I would have no hesitation to call D&J again for another job.
We were recommended from Lowes for the installation of a water softener system. The plumber showed up for the evaluation, spent 15 minutes whining that he was not provided 36 sq ft of work space by the builder of the new home, another 15 minutes arguing that there was not a recirculating line until we had to point it out to him, another 5 minutes arguing about a recirculating pump that was recommended by the home inspector, builder, warranty provider and another plumber. Not worth the time, we could only imagine the quality of work if we hired them if we had to argue issues out of our control for someone that whined their way out of money. We found another to do the work for same less money and no headache.
D & J picked up and installed a dishwasher I purchased from Lowes, and fixed a leaking bathtub pipe. I was called the day before to confirm the appointed. They called on the way to my appointment. Arrived on time. Were very courteous. Worked very efficiently. High quality work all the way around.
Had a water heater installed on March 15th, 2020 D&J is who Lowe's contracted.
Worst experience ever no response, has not passed inspection. Inspector was in disbelieve this was done by a supposedly licensed plumber, not to mention the water heater is leaning to one side and turns off everytime tenants use A/C. Today is June 13, 2020 and we're yet to get the problem resolved or a call back from D&J. Tenants have seeked a lawyer..Don't blame them this is their lives at risk as it is natural gas..so I say to anyone who needs a plumber this isn't a company I would recommend when its putting your families lives at risk!! I wouldn't even rate them a one star but Yelp requires it.
BEWARE!!






















