First Choice Plumbing, Heating & Air Conditioning

Maryanne H.

Had a technician named Zack come and perform our annual maintenance for our boiler that was installed two years ago by First Choice. Very nice, knowledgeable and prompt. I would recommend this company to anyone needing Plumbing or Heating service. All of the technicians and installers are pleasant to deal with. The office personnel is just as pleasant to deal with on the phone.

I consider my boiler a piece of artwork on my wall.

Thank you guys for your great service.

Asaf B.

pro in every level
we have a boiler and ac done by them
clean work
polite
fast
very respectful.
Bruno is a true pro , did our yearly maintenance .
no reason to look around , first Choise is your company

Lenny K.

I use this company for all my HVAC and plumbing needs. It seems that no matter who they send out, that person is always very patient and willing to spend their time explaining things to me in a very understandable manner.

They stand behind their work and are very prompt in responding to requests for service.

I highly recommend them!

Robert U.

I've been their customer for about 5 years now (including annual maintenance), and the service is always outstanding. Last week our central air conditioning stopped cooling. Got on their schedule at a convenient time and Alex arrived, as scheduled. He made a quick (it was easy) assessment that the outside unit had died. He explained the relative cost of repairing the old (9 years) unit ($2200) versus installing a new unit ($3800). I elected to go new, and they were able to re-arrange their schedule to put it in the next morning.

Alex arrived right on time and went to work. He had estimated about 3 hours for the install and made good on that. Ah---cool air.

They also seem to be very conscientious in their work--getting all the little details right. like making sure the refrigerant is captured, etc. and their equipment and vans are modern.

As someone else mentioned, you do get what you pay for. Highly recommended

John B.

Had my AC and furnace replaced through First Choice. I was quoted for three different tiered systems based on price and features. Everything was clearly explained without overselling. I found the entire process easy from start to finish.

The final installation was professionally done. They even corrected a condensate drain issue I had previously with the new install. At the end they took the time to explain overall maintenance to increase the lifespan on the new unit.

They do really great work.

Steve O.

They do great work, but they offer brands that no reputable contractor would install (Evcon, Guardian, etc.), they also employ a number of people who took deposits and never did the work at Sheerkahn Services in Hamilton NJ. Typicality companies who install such low end products don't plan to be around to honor the warranty, whether that be by selling or going out of business. Be careful who you trust.

Dorothy R.

They did a decent installation; but the guy who installed the thermostat at the end was abrupt and did not explain it well or program it for me. A guy Zach came this week to de program what the other guy had done when installed and explained the thermostat versus switching to a dial as I was going to do. Zach was pleasant and explained how he took out the program where the thermostat went to 62 degrees; and he took out the need to a temporary or permanent hold and also the need to use e heat feature. He was friendly and had patience versus the install guy for the thermostat.
I found Joe who was the first point of contact who saw the job involved and set me up with the loan was helpful with a good personality. I was determined to use this company as the rest of several companies met before to decide which I was going to use, were wanting money upfront which cannot do as have other expenses. I gave the plus and minus of this company to you. You may comment if you wish.
Dorothy Rose Forgione
Licensed Mental Health, Addiction and Couples Therapist, Hypnotherapist
Beacon of Hope Dorothy Rose Psychotherapy and Therapy
Bayonne, NJ

A M.

Our builder-supplied Fedders AC gave up on us recently after 12 years of service. I got three estimates to replace it, including one from First Choice.

They proposed a Bosch Heat Pump that is used as AC in the summer and can be used as a heater in above-freezing outside temperatures in the winter, for more cost effective heating than the gas furnace. Gas furnace still remains available to be used when outside temperatures dip below freezing.

The unit is more energy efficient at 18 SEER and quieter with noise as low as 56 dB compared to other proposals. What's more, their cost was the second lowest but the quality of the lowest cost proposal was not much to write home about. To top it all, they offered a 5-year labor warranty along with the manufacturer's 10-year parts warranty. Others had offered only 2 to 3-year labor warranty. Needless to say, I happily accepted their proposal.

Everything went very well on the day of the installation. Two of their techs arrived on time. They were courteous and professional throughout. They answered all my questions and they left the place as clean as it was when they arrived.

During installation, we found that the electric cable between the furnace and AC (outside) had only two wires whereas the heat pump required a 4-wire cable. Similarly, the electric cable between the furnace and the thermostat had only 4 wires whereas the heat pump required a 6-wire cable. The installed thermostat itself was not suitable for a heat pump either. They replaced all the wiring and installed a brand new WIFI based thermostat. They also replaced all the copper pipes between the AC and the furnace and also replaced the condensate pump. All replacements were covered in their contracted price.

I was very happy with their product and quality of their work that four years back when they replaced another AC. This time, I am absolutely delighted with them. I will recommend First Choice Heating & Cooling to anyone needing HVAC product installation without hesitation.

Jane D.

My HVAC system decided to die in early April. I made appointments with various companies in the area, including recommendations from family and friends. FCCC was actually recommended to me by my parents, as they used the Johnny Ice Company (which merged with FCCC) to install their Central Air about 18 years ago. However, they were the 5th company to come in and quote the HVAC replacement due to scheduling. I am so happy that I had the other vendors come in first, as I at least had a baseline to compare FCCC's products and services, as well as having a bit of a baseline knowledge about what to inquire with the sales reps. Not only did I find the 2 sales reps incredibly knowledgeable, Joe was the only one out of the five to notice that in addition to my HVAC system needing to be upgraded, my hot water heater was literally past its expiration date to be changed out. Joe was able to price out an HVAC system, hot water heater, service plan, and air humidifier system *total* for less than what some of the other competitors were quoting for just the HVAC alone. The service technicians that came to actual install came right on time, were super friendly and knowledgeable, respectful, and detail oriented. I would definitely recommend.

Atul U.

Great service on my Trane system. The technician knew what he was doing. He was able to diagnose the issue in 15 munities and fix it right away. Yes, they are on the high end, but in comparison an equally priced competition was about to change me 1K more.