First Choice Plumbing Heating & Air Conditioning

Allyn S.

Have provided excellent service to us for almost 20 years. Take care of furnace and air conditioner annually and have had few problems. Recently needed help with a cold furnace on Saturday and got immediate help that took through the weekend when new parts were available.

A. Smith

Ron M.

During the middle of a heat wave, my air conditioning went out. The crew arrived the following morning after a phone call from the company. They diligently reviewed my system and included me in the process. I appreciated that extra effort, especially since it's my money. By noon, cold air was once again following through our home. (Happy wife, happy life!!). I am by no means an air condition expert but I've been around long enough to know some of the gimmicks used to inflate customer bills. I found this company to be fair and honest in their dealings with me. I was advised about the service call costs and that amount was later applied to the repair bill. Communication was excellent and I was very satisfied with the outcome. Because of their professionalism, I have added this company to my list of service providers for the next time that service is needed.

Arlene E.

This company over charges for their service. Get additional estimates before choosing them.

Paul G.

I guess it depends on whom they send out. The gentleman had diagnostics even before checking the issues. Coming for a standard $89.00 to $199 clean out service became sell up to over $3,100.00. That was not new plumbing It was just access to clean a blockage.
He lost interest in since on the spot I did not agree to the 2,900.00 additional cost.

Jennifer R.

After having one company tell me we need to replace the entire unit and then another company saying everything was fine, I went to this company for a third opinion and they concluded that the wires needed to be replaced because they were burnt and they were able to fix my unit without any issues

Patrice C.

I will definitely use First Choice for all my heating and air conditioning needs in the future. Their small family business attitude provided me quick service and trustworthy attention. I really appreciate that they didn't try to upsell me or provide services I didn't need. I really like how the service tech. explained everything to me in a way that I could understand and he answered all my questions. I would recommend them to any of my family or friends! Thanks First Choice!!

Debbie A.

A little pricey!!! Needed to replace water heater which was covered under insurance plan up to 1000.00, which should have covered whole cost of course they needed 250.00 on top of ins. After calling around approx 800. For new heater & install. The 2 guys who came out to install Ray & Sam were very nice. They did a great job, they were very personable, quick and clean they knew what they were doing !!!!!

Coolcyn O.

We had First Choice come out because we noticed there was no airflow from the vents.
After a thorough diagnostic workup, our technician, Sam, not only explained and showed me everything, he also took the time to re-explain the situation to my husband. It wasn't very good news...our old ass A/C and furnace were pieces of dookie and would need to be replaced.
First of all, Sam was quite a cool and kind dude. He took the time to try and match one of our other bids however, unfortunately, after much consideration, we went through Costco for our new system because of the rebates and perks. This decision wasn't taken lightly and I would HIGHLY recommend First Choice. The customer service from making the initial appointment to the very last call Sam made to us has been excellent and kind. Kindness goes a long way in our home. Thank you.

Connie N.

Needed my water heater repaired. Speedy service, and he also fixed two other things I needed fixing. Jason was the tecnician who came to my house. Very friendly. I will call them for any future plumbing needs. I totally recommend them.

Christina U.

My experience with them have always been outstanding service!! They are not ripoffs like the rest of the plumbing company's in riverside! I've been with them for 4 years never had a issue. Thanks a lot guys for all your hard work - C