Fetch a Tech

Nicole F.

I was scammed out of quite a bit of money today by this company. The tech was hell bent on trying to sell me a new water softener when all I needed was a simple drain fix. Not only were parts outrageously overpriced, they were two hours late to the appointment. Honestly the cost of those parts had to be marked up 1000%! Lesson learned. Next time I'll call a handyman.

Cara A.

I have never had an issue with the techs they send out and they are always professional and willing to answer any questions or concerns. They have great mannerisms and not once have they not known what was the problem and always were able to fix it promptly. There is no other company comparable and my mind is always at ease when they come to do anything we need. They are prompt with calling, texting, and arriving in the 2-hour window they give you so, you're not just waiting around long before they show. If they have to reschedule due to emergencies that had to be handled first, they give you a call right away and schedule you quickly. Never a disappointment. Highly recommend!

Kim W.

I'm trying to decide if we were ripped off by this company. We purchased 2 4 ton Goodman inverter A/C units. The cost was over $55,000!!!

Karen J G.

Our technician is Juan Castenada. He arrived on time, he carried out all our requests/inspections, made an HVAC system duct repair, and discovered we have NO insulation over our garage. Juan gave us a quotation for creating attic access and adding insulation, to bring the garage in line with current requirements. He's the consummate professional.

Victor U.

These guys are awesome!
Always there when you need them, A little pricey but what isn't now a days! Not all at once but...
I've had the whole house repiped, the water heater and AC unit replaced
With yearly maintenance everything runs great! Highly recommend!

Jo B.

Horrible experience. Stay away. These are scammers trying to sell new units instead of fixing what you have even if it's perfectly fine and just needs minor fixing.

William B.

Do not use fetch a tech ! They tried to convince me that I needed new ductwork and insulation at a cost of $16,500 and told me it's necessary because my AC unit is working too hard and that there were crimps in my ductwork . None of this was true I hired another company to come out here Air Supply is the name they checked out my brand new AC unit only 2 years old and said it's working fine he looked in my attic at the ductwork and said there was no problem and he told me that all the customers he goes to that were with fetch a tech were told they needed a new duct system and insulation. Do not use this company they are bad news ! This company fech a tech is looking to rip you off !

Rose W.

Back on July 1, me and my older brother met with Brent Buckley, one of the owners of Fetch-A-Tech. He provided us with information concerning the different heating and cooling systems currently on the market, explaining the advantages and disadvantages of each system. Brent discussed the efficiency of an (inverter system), builder and mid-grade systems, just to name a few. Of course, the cost was a factor, and we were offered several financing plans that we could manage and stay within our budget. We did receive a senior discount which helped to defray the cost a bit!

My brother understood the HVAC ""language,"" and we moved forward with the installation of a DAIKIN air conditioning system in our mother's home in Las Vegas.

Fast forward to the day of the installation. The young men arrived half-hour ahead of the 8:00 a.m. hour. They were neat, clean, and greeted me at my mother's door with an introduction and a welcoming smile. The men worked in pairs, two outside, two upstairs in the attic, and two in the garage area. The technicians: Chris Y., Jamie T., Richard M., Carlos C., and Derean T., were no nonsense about getting the work completed in a timely manner.

Las Vegas was extremely hot back in July, and we had little or no down time as it relates to air conditioning in my mother's home. The guys were knowledgeable about their expertise and was willing to answer questions that my brother and me posed to them about how certain mechanical things were being connected. As a woman, I did not feel that I was imposing on any of the technicians by asking questions; they were eager to answer my inquiries.

With the job completed, we had a few areas that needed drywall attention and holes that had to be repaired. Brent set-up the repairs immediately and those were handled. We have one final repair to the vanity top, and I expect that to happen soon as a contractor came out before I left Las Vegas to survey the damage and submit a bid to Fetch-aTech.

Since July 3, the date of the HVAC installation, my mother's home has been cooling nicely, both upstairs and downstairs. I'll need to update this review come wintertime!

Nice guys and very professional; hard to find those qualities these days!

Joanna B.

Last December I had this company install a new furnace and air conditioner. After installation, the installer told me to wait a few days to see if the furnace would heat my house! It didn't, and I called to complain. For the next four months installers came to my house weekly to try and fix the problem. The upstairs was at least 4 or 5 degrees hotter than the downstairs, so that I had to buy another heater to keep the downstairs warm enough to live there. I requested that the company refund my money and remove the units, and I was told that was possible. That was in April. Now it is July, and the problem has escalated to the air conditioner, with the temperatures being up to 8 degrees different as the day progresses. I really want my refund/removal of the defective units, but I am getting stonewalled by the company. I would NOT recommend them to anyone. Buyer beware!

Rebecca S.

This company sent out mailers for a free AC and water heater flush. There are better companies that do more with an AC System check, the tech even suggested a system failure and purchase before the hot season got started. Regarding the water heater check, I had told them beforehand that I just wanted the water heater checked because I had a doctor's appointment to go to. The plumbing techs who showed up refused to do just the water heater check, they said they had to go thru the whole plumbing system in the house. Why would I allow two male strangers to go thru my bedroom and then check my bathroom? I did not tell them there was a plumbing issue in my house.
This company was the one who offered a free water heater flush, and then refused to honor it if they could not go thru the whole house checking for plumbing problems. Do not deal with this company, they're fishing for business the wrong way!