Fenwick Home Services

Angie V.

After calling numerous plumbing companies to repair an emergency leak to our main water pipe to our well, no one was available, not even the """"so called"""" emergency 24/7 plumbing companies. Once we found Bill Fenwick plumbing they were here within an hour of the call and stayed until 10:00 PM to get the job done. Great example of professional quality service!

JoAnn A.

More great work today. I had no hot water today and they rebuilt my hot water heater and did a great job. It was very affordable.

Victor K.

Pipes in our 20 year old house ruptured and died. After calling five plumbers for an estimate we discovered that everyone was $300 of each other. Master plumber Jimmy and his helpers did a great job. He was polite, friendly and got the job done. We will call again.

Virginia H.

Very disappointed. I paid 466.00 and my problem STILL exists. I called Bill Fenwick based on the online reviews I had seen. Unfortunately I know nothing about plumbing and feel I was taken. There is a blockage in my drain probably metal I was told. However the crew does not carry a camera snake on the truck. Instead they took apart my plumbing and tried to get to the issue and could not. Ran a large snake from the roof and still could not clear the outgoing line. THEN said they would come back but its another charge. Well I am broke now and still have a blockage. My husband was beyond PISSED. They were scheduled to be at my home between 9:30 and 12:30 I got a call at 11 am they were running late. They showed up at my house close to 3pm. I had planned on being at work that day .. but never made it so I lost 8 hours of work in addition to the 466.00 I paid for nothing. The crew was very nice, clean and polite, as was Brittany in the office. But that does not solve my issue with the drain. I do wish I could give a better review.

Mary Jane L.

I called Fenwick this weekend due to having a plumbing problem and my American Home Shield insurance not covering plumbing problems 24/7. These guys were at my house within a few hours and took care of the problem at a very reasonable price. The two technicians were very friendly, quick and professional. I'm calling these guys for any plumbing problems going forward. Also dumping my American Home Shield insurance.

Hieu T.

After searching on here for a respectable plumbing service, I came across this company to address my leaky faucet. They responded very soon afterwards and came out in a timely manner. After telling me I needed to replace the thing, they estimated that it would cost $400 to replace a leaky faucet. The faucet itself would come from their company and would cost $250 alone. This is an insane price when I soon did a simple google search and found that a similar faucet would run for $50 online. Soon, I got a second opinion and discovered that there was a bigger problem so I had to involve the landlord. I ultimately had to cancel with Fenwick since the landlord was going to take care of it. And then a few days later, I was slapped with a $108 bill. $79 was a service charge for just coming out and an additional $29 for """"labor"""" the only labor they did was swivel my faucet and told me I needed a new one. I would've been more than willing to pay for their trouble to come out but $108 is excessive. I'm sure they would've done a fine job replacing my faucet but they would've priced gouged me for it. Make sure to do your research on costs of repairs before calling this company. And make sure to clarify any costs before calling them.

Michelle F.

After discovering a leak and mold behind our drywall, we wanted to get a plumber out ASAP! The first plumber we called didn't return our message for over 24 hrs. The second plumber we called scheduled us three days out and then missed the appointment! Finally, we called Bill Fenwick and they had a technician out an hour later. Kenny was quick, professional, and answered all our questions. I wish we would have called Bill Fenwick first instead of living with exposed mold for 5 days!

D F.

Very good overall service. Called them from IL on a Friday to service my tenants toilets and sink in Jax and they went out next day, were on time and very couteous to my tenants. He fixed all the issues in a reasonable amount of time an called me to follow-up after completion. I requested a copy of the invoice to be emailed since I was out of state and it was received promptly. Highly recommend!! Side note: I found them on this site from reading prior reviews.

Jeffery H.

We needed to have a garbage disposal replaced. My wife made an appointment for a convenient time. Then, we decided to add some services (installing a new kitchen sink and facet). She called back with one day notice to postpone. No Problem getting the new appointment. Adam arrived on time and provided excellent service. Everything was installed perfectly and in a timely manner. We'll be needing a partial remodel on our master bath next year and know who we will depend upon to do it right and at a reasonable cost.

J J.

Easy to get an appt. Filled out online request late one evening and had two emails within the hour stating one directly from an individual providing a phone number if it is an emergency. Our repair was not urgent. I received a phone call the next morning, set up the apt for the next day. The tech Travis showed up on time, was very friendly and very efficient. The repair cost half the amt expected.