Fazio Sewer & Plumbing

Christian G.

Joe and his guys do an excellent job. They are clean and professional. Provided a lot of value for the cost.

Robin H.

This company was paid my home warranty company to come out and complete repairs. They took the money and marked the repairs as completed that were not completed and ghosted me. Refused to call me back after multiple voicemails left.

Marley K.

TERRIBLE COMPANY
We had Mark from Fazio Sewer and Plumbing come out today to fix our pipe leaks, garbage disposal, water heater, and shut off valves. He came around 4pm and was only there for 10-15 minutes. He refused to go upstairs and look at the clogged sink in the bathroom. He was also very unprofessional and entered my home after saying he was all done. I got a notice on my security camera of him re-entering my home after I had left and staying in there for 5 minutes before leaving. Also there is a leak under the kitchen sink and he completely ignored it and only fixed the garbage disposal. His response when I said the hot water tank wasn't hot, was ""well it's an old house"". Mark told me if it was such an issue I should put in another request in 24 hours and pay another $100. I gave them a 1 star review for their service because I felt disrespected in my home and Mark was very unprofessional. To which I got a call from Joe at Fazio Sewer and Pluming. I answered the phone and Joe started yelling at me and cussing me out saying that we are stupid and we don't understand anything. He also said that he didn't get paid enough to fix all of our problems. We used the company form our home warranty HSA. Shame on them for hiring such an incompetent and unprofessional business. I do not feel comfortable with Fazio Sewer and Plumbing being in my home. This was our first time using HSA home warranty and so far I am very disappointed.

Teresa D.

Fazio was sent to my home through my home warranty program, American Home Shield. I had instant hot tankless water heater that wasn't working. The ""skilled technician"" that was sent out spent 20mins max at my home didn't do anything. I had already spent hrs on YouTube and ordered a part that was the most likely the problem. The tech wouldn't even try the new part to see if that was the problem. He told me my unit was shot and needed replaced. And that it would all go through the warranty program. Well we replaced the part after he left and now it works and I called the warranty program to let them know it's fixed but not by them. I can't believe how many bad reviews this company has and is still in business.

Braylon J.

Crooks! My home warranty sent them to fix a drain issue. They said it was paint and not covered by the warranty. They tried to quote me at $2000+ to fix it. I called a different company and within 2 minutes they were able to diagnose the problem has a ball fell down the drain. They charged me $35 to fix the issue. After the appointment the owner called/emailed me several times harassing me. STAY AWAY from FAZIO

Lisa W.

This company was referred to me because of my home warranty. In my opinion, I think they are not ethical. I was told I would have to pay extra for misc. parts, which I had no problem paying for but when I asked for a detailed receipt of what they put on...because they walked out my door with a lot of new parts and left on a lot of old parts...they refused to give me a receipt. So, I think they charged me for stuff they never used. You will never get a live person on the phone. Ask for another service provider if you are told to work with them and refuse to pay additional monies for anything unless you receive an itemized bill. Even my warranty company called multiple times to get a bill for me and they refused. Avoid at all costs.

Nicole B.

This is a horrible, horrible company!!! I would give 0*** stars if I could!! Do yourself a favor and find another company!!!

They are rude, obnoxious, and not helpful. I guess these warranty companies are hiring dirt cheap third-party companies to do work, and they do absolutely nothing but bring attitude, talk to the women at the property like dogs, and leave without saying a word!!

They came out and didn't fix anything. They were rude, and we have proof of their rudeness.

Please run far away. Find another company. I would say you get what you pay for, but this was warranty work and wasn't a choice. Needless to say, they will not be returning to our property. We have to request a new company to assess the issues!!

Andrew B.

Joe came out to fix my water heater that wouldn't stay lit. He immediately knew what the issue was and fixed it. He explained what I could do to prevent it from occurring in the future. I would not hesitate to use Fazio in the future.

Jarell J.

Wouldn't answer my call wouldn't even answer when the warranty company called for me to get an appointment scheduled had to have the warranty company cancel the request and redo it to get a different company to come out

Kat W.

My tenant called about a leak. I got assigned to these people by my home warranty company. They repaired the leak and it turns out I had a clog too. They only fixed the leak and I had to pay for another work order to fix the clog. You would think that he would mention something about a clog if he checked his work.