Faust Co

Steven S.

I've had Faust do several things for me from simple sump pump replacement to digging up the floor to replace a sewer line. Trustworthy, excellent service, on-time, fair price, done right. Was great that I could exchange emails with them beforehand to explain what I needed and get honest recommendations. I will use them for all my future plumbing work

Gabrielle W.

They diagnosed the problem asap even before coming to our house. The response time was great and they fit us in the schedule for next day turn around. The service was quick and we were back up and running asap.

Britani B.

Had a garbage disposal installed and was less than an hours doing it all amazing services.

Tacarra Really Sells B.

Professional and polite. Came on time and did the work and even unclogged my sink in basement. Didn't take too long. I would definitely recommend them and also use their services again if needed.

Roni L.

Hired them to snake the drain for my parents - they were efficient, effective, and transparent with pricing. The payment process was a little confusing because we were told that we could pay the technician in cash but when we tried to do so he told us to handle that directly with the office. We got a link in a few days to pay through a portal though so it was sorted without much issue.

Peter L.

Bryan helped me get an idea of my options to replace a leaking water heater. He also went through the pros/cons of tankless vs tank and what challenges we might have with my layout for a tankless model. The service work was done and everything was done quickly and with quality.

Would highly recommend them to anyone and will use them again in the future for any additional work I need done.

Kelly T.

The water line to my toilet started leaking into my basement. I was very pleased that Faust was able to come out the next day and fix the problem.

Alex H.

First, I called to fix a toilet issue, was told the toilet couldn't be fixed and that I needed a new toilet. Paid for a new toilet to be installed and the new toilet doesn't work/flush. I called for a solution or fix and was told that they would look at it but I would be charged again. Second, was charged over $300 for an easy 20 minute job to install a new $40 shower cartridge. Brought them business in the past, but never again. Took place in Milwaukee, not the location Yelp states.

Emily E.

Had a great experience with them replacing our city water valve earlier this year! I would definitely use them again.

No Y.

I contacted Faust Plumbing since September 13th trying to book a plumber. I kept getting the run around whereas the plumber had already did a previous job and the company was aware of the next request. Jodi finally booked the appointment after 45 days.

I asked normal customer service inquiry to check out the person coming credentials. I asked Jodi for the name of the plumber, she responded Mark. I asked for the full name. Like pulling teeth. Finally after so many lengthy minutes and my time she finally gives the last name. I asked for the plumbers plumbing license. She then provided the vehicle license, only after notifying her that there was no such Dept of Professional credentials with 4 digits. I had to wait several hours to get a response back. I had asked would the plumber sent to the home be driving a company vehicle. Late response, multiple response requests that is not transparent customer service. Eventually, after hours passed I cancelled. The plumber still showed the next day. Bryan Faust should have discussed with Jodi her reluctance to be transparent, rather he responded I quote that I know how there company looks and discounted me like throw away trash. One unprofessional communication came from the plumber stating that he didn't want to ever come back to that""lady"" house. Sounds prejudiced as I paid with no incident the first time.

I am ""not"" recommending this company, due to the fact that everyone deserves to feel safe and comfortable with a stranger coming to their house.

This was POOR, SLOW, UNPROFESSIONAL and UNEXPLAINED, AND BIZARRE TREATMENT and places anyone in an unsafe circumstances.