Fantastic Rooter Plumbing

Richard Y.

Excellent company and Superb services started with Jasmine who answered the phone, did all the scheduling and co-ordinations.
My sewer lateral line replacement project was done on-time and within budget.
Jaime and his team performed excellent quality work. They are professional, experienced plumbers !!!!

suzanne s.

After dealing with a fraudulent plumbing company I read the great reviews for Fantastic Plumbing and asked for someone out to come and check the line for a possible blockage.
The service man Gerardo was polite and professional. After checking everything he told me my lines were clear and would not need flushing at this time. This was a huge relief since the other company told me it would cost $5000 to fix a ""bulge"" in the line. This was after they had charged me $2600 to clear and scope the line.
Gerardo did not charge me for coming to give me his opinion. Jasmine, who answers the phone, was also professional and called to let me know what time he would arrive.
I will use this company whenever I need plumbing service. They are the best!

Gwynne S.

I was really impressed with the timely service of this company when my septic backed up. Jasmine and Gerardo were superb in clearing up the plug. I would call them again and would recommend this company for any plumbing needs.

Susan F.

Wow!! Am I glad I called Fantastic Rooter Plumbing to help. Earlier in the day I had another rooter company out to clear a clog in my main sewer line. After this other company was unable (more like unwilling) to successfully remove the clog - they wanted me to put in an unnecessary clean-out at 2 1/4 the going rate. I then called Fantastic Rooter Plumbing. Jaime Olvera was my technician and I cannot say enough good things about how he handled the situation. I explained everything that had been done including having the City out to clear the line from the existing clean-out to the sewer main. After I explained everything Jaime decided to use his camera and found no clogs. You read that right, the first guy got the clog removed but showed me the water backing up in the toilet drain. I was told not to use the toilet or anything associated in that bathroom until they could come back the next day to install this device. Jaime also put in a better connector for our toilet since the existing flange was too short and he caulked the toilet when he re-seated it. The previous guy just flung the old caulk into my backyard and didn't re-caulk when he was finished. Jaime also discounted my job since I had been through such an ordeal. I will definitely be using and referring Fantastic Rooter Plumbing to any friends who are in need of these services. Also, thank you to Jasmine in the office for being persistent in getting hold of Jaime who was likely under a house when she tried calling him She kept calling him every 10 minutes until he answered. I appreciate her diligence!! Thank you Jaime and Jasmine!! Great teamwork!!

Ken C.

I needed a gasvalve/thermostat replaced on my water heater. I got the part under warranty from a local distributor. The distributor indicated that Fantastic was a good plumbing company.
Eduardo of Fantastic Rooter adjusted the estimate downward after I explained that I had already flushed and drained the water heater myself. Some plumbers would not bother noting the need to flush/drain the tank which could lead to the new valve failing quickly.
The Fantastic estimate was the lowest of 4 I got. And Eduardo was extremely professional and friendly. He was thorough and did not rush or try to cut corners. He did excellent work, relit the pilot, and explained things as needed. He also offered to replace the drain valve with a better one without charging for the labor, just the parts, which he then did.
The Fantastic support staff in its office was also friendly and extremely helpful.

Michael W.

Gerardo came out immediately when I noticed excessive humidity in the house. He crawled under the house and found I had a leaking hot water line they was spraying hot steamy water all underneath my house. He was able to come out with his crew and totally replace all the pipes in my house the very next day (and completed the job before sundown!). He was also able to find a HVAC guy to come out the same day and repair some major damage to the duct work.

He also responded promptly to address a couple concerns I their work was done. Really, really happy with the service!

Susan J.

Missed two appointment windows. Also, they delete poor reviews from their site, so it's artificially positive.

Scott H.

This review may or may not reflect the skill and quality of the plumbing service but the unprofessionalism of the dispatcher. My parents, in their 80's notified me that they had an issue with their water pressure where it would drop intermittently almost to a trickle. As they look to me to help them to find the right service, I pointed them to Fantastic Rooter. When I checked with them later in the day to see if they were able to get someone out (or at least schedule an appointment) they told me that the dispatcher was unprofessional and rude, said she (the dispatcher) needed to call ""the commissioner"" whatever that means, then said plumber would be out the next day. No appointment was setup as the dispatcher seems eager to get my parents off the call to deal with whatever else was going on, apparently much more important than customer service. In any case, I will be contacting someone else to get the problem solved.

Gail B.

We recently had repiping done using Fantastic Rooter. Eduardo and the crew were excellent. They came when promised. Before the start of the job Eduardo explained the process, provided pictures of our pipes and noted issues. The crew kept the house clean as they worked, straightened up after themselves and were professional throughout the completion of the job.

Arnaud G.

Great company and great team, starting from the person in charge of answering the phone and scheduling to the plumbers that come out. It seems most of the team are brothers, which is great because they all care about the success of their business.
I had a unusual gas breaker piece to mount downstream from my gas meter and I was a bit worried about the various guidelines around the installation of the component. Also in general I am suspicious and picky when it comes to work done by contractors, I like things done cleanly and precisely. But my worries quickly went away when they started working. They clearly know what they are doing, they are calm, professional and patient, and they listen to your concerns and requests. They got the job done perfectly, without any trials and error and they were courteous and smiled all the way.
So I give them 5 stars and I will definitely give them a call next time I need a professional plumber. They have earned a good chunk of my trust in this one job!