Family 1st Service Plumbing

★★★★★ 5.0 / 5 (20)
: Santa Rosa, CA 95409
: (707) 228-4595
: http://familyfirstplumbing.com

Company Overview

Our company specializes in plumbing services and repairs for homes and small businesses. Owned by a family.

After 20 years in plumbing, I am now licensed, bonded, and insured to serve you directly.

I enjoy providing service because I often arrive when homeowners are feeling overwhelmed, and I can offer them support and effective solutions. I am empathetic and communicate clearly. I walk homeowners through every phase.

Business Services

  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sump pump installation
  • Sump pump repair
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:6:00 AM - 12:00 AM (Next day)
Tue:6:00 AM - 12:00 AM (Next day)
Wed:6:00 AM - 5:00 PM
Thu:6:00 AM - 12:00 AM (Next day)
Fri:6:00 AM - 12:00 AM (Next day)
Sat:6:00 AM - 12:00 AM (Next day)
Sun:6:00 AM - 12:00 AM (Next day)

Recommended Customer Reviews

nancy c.
★★★★★

This company is a really nice profressional team. I spoke to Andy and he sent over his son Dustin to take a look at the water leak under the kitchen sink. Dustin was able to fix the issue as the part was on the truck. He is a great guy and they have a loyal customer with me and my husband. Don't settle for less as they are pro's!!!!

Nancy C

Chazmith N.
★★★★★

Really appreciates this guys integrity and transparency .... he did a great job for us and was very prompt to response! Thank you!

Cecilia A.
★★★★★

Andrew was an amazing help ! He came over on Saturday off hours to help us out with our shower faucet. He was very professional and very knowledgeable and shared his knowledge with us !!!!Thank you again Andrew and we will be using you on all our issues with plumbing. YOU SAVED THE DAY AND OUR WEEKEND!!!

JT B.
★★★★★

I will call Andy for all plumbing issues going forward. He has fixed 2 problems at my house over the past 6 months (toilet flushing issue, sink pipes bursting) and in both cases he charged very reasonable prices and did a very professional job. This most recent job he completed on the weekend during the virus lockdown on little notice, and he was very respectful of social distancing guidelines the whole time. On top of all that, he is a pleasure to chat with. Thanks Andy!

Mark M.
★★★★★

We had a leak from the half bath shower. Andy came out to our house the same day to evaluate the problem. He assessed the problem and gave us a reasonable quote. Andy arrived on time got the job done quickly. He said the job went smoother than expected and knocked $100 off the job. We had three plumbers come out, one of the plumbers wanted to change all the pipes under the house ($17000). Andy quoted $350 and like I said after the job going smoother than expected $250. I would recommend Family 1st plumbing and Andy in particular to anyone who needs a plumber. Great experience

Ali K.
★★★★★

Andy is great- he is readily available and will move things around to make time for you. I have recommended him to numerous people and feel confident that they would be as pleased as I have been with his service, professionalism, and solid work!

C B.
★★★★★

We had an emergency issue with our grey water system. Our house is in a fairly remote part of town, so I was surprised when Andy was able to respond that same day. He came up, proposed a fix and talked me through what caused the problem. He also had some great suggestions for some cost-effective DIY things I could do to maintain our water systems - he wasn't fishing for new business, just wanted to help us out!

He took care of the issue promptly, was reasonably priced and I learned a lot out of the whole thing. We'll definitely go back to him next time we need some help.

Alexis B.
★★★★★

Andrew is a great guy. Honest, reliable, and knowledgeable in his trade. I highly recommend him and his crew!

Virginia B.
★★★★★

After having one company come and couldn't fix my mom's kitchen sink, I called Family 1st Service Plumbing! Amazing work!
He was funny, personable, and very honest. Showed me and my 91 year old mom what he was going to do. He told us it wS mostly old grease, and after auguring the drain....Viola! The water ran down very quickly.
The other plumber from Pied Piper said he would have to use a high pressure washer and literally blow out the pipes..no way! I did t want debris all over the kitchen and bathrooms! Plus he did t have the equipment with him.
Will use Family 1st again!

Ari P.
★★★★★

I had hired someone to replace some landscape drainage but they ended up busting a hose bib on the side of my house. They didn't even tell me about it and tried to cover it up by turning off our water, so when I arrived home from work I noticed a water pressure problem inside the house. I fired the guy immediately and started looking for a plumber to get things repaired. It wasn't a terrible leak but it needed to be addressed fairly quickly. I reached out to Andy that evening and left a message not expecting a call back until the next day. Several minutes later Andy called me back. He was able to come to my house the next morning at 8am to assess the damage and provide an estimate. When he arrived he found that not only was the hose bib broken but an irrigation pipe in the ground was broken as well. Andy was able to get everything resolved that day, as well as putting in a new main water valve - our old one was incapable of completely shutting off the main water supply. Since I wasn't home at the time he completed the work, he texted me photos. Andy saved the day!

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