Fairway Plumbing

Justin G.

I had to buy a water heater and chose Lowe's. Their installer, Fairway, was great. Wilma was really friendly and informative when setting up me installation appointment.

The install was done by Cliff and his partner, Adam I think. If the name is wrong, I apologize. Anyways, both gentlemen were awesome. Friendly, informative and very professional and quick.

I was informed that there would be extra charges in order to get the water heater and fittings up to code, so I knew going in there would be charges additional to what I had already paid. Cliff went through them with me and didn't make me feel like I was taken advantage of. Everything was explained.

I'm impressed. Hopefully I never need a plumber, but if I do, I'll call and request these guys.

Bruce C.

No complaints here. We were scheduled with this service by Lowe's, upon purchasing a dishwasher. We did have to wait 3 weeks from the day of purchasing until the actual installation, but the scheduled call went smoothly. Our technician was John K. He was very polite, explained all he did, and gave us a brief overview about the unit. Thank you John!

Mark E.

John from Fairway handled our dishwasher installation from Lowes. Showed up in early in the time window they gave us. He did an awesome job! The old dishwasher was difficult to remove due to hardwood flooring being installed over the existing flooring (before I bought the house). John was able to get the old one out with no damage to floor or countertops and the new one into the tight spot. He was very focused on ensuring the new one was properly placed, leveled and aligned. He made sure everything was in proper working order and gave me a tour of the features and maintenance tips. Super pleased with the service and results!

Carrie C.

A very positive experience. The scheduler called within a few hours of purchasing the new cooktop from Lowes and set up the detail (required) and install for the next day. Joey arrived on time. He was courteous and professional, carefully removing the old cooktop and cleaning up during and after. He was also very careful with the cabinetry. Thank you Fairway team!

Wayne R.

Lowe's installer for a gas range. Once I made contact with Wilma (scheduler for installations) she set up the install for the next day. Cliff and Brandon were the installation team and Cliff gave me a courtesy call prior to arrival, which was within the time window specified by Wilma. Cliff and Brandon were prompt on their arrival, and were quick and efficient in their removal of the old range and installation of the new unit. And icing on the cake - both Cliff and Brandon were very friendly, courteous, and careful of our hallway walls as they removed the old range and brought in the new range. They pointed out a chip in the enamel of the new range when it was removed from the packaging and offered me the choice of refusing the delivery. I chose to disregard the defect but I appreciate them being forthright in bringing it to my attention. Everyone I dealt with at Fairway - Wilma, Cliff, and Brandon - was friendly and professional. A very positive experience.

Patrick C.

Flat out the best install experience I've ever had! These guys were the absolute best. I wish they worked on cars. After they installed my dishwasher they went over all the functions with me. They were so knowledgeable about it that I was starting to think they designed it. I won't do another installation unless these two are the ones doing it. Ask for the Dennis and Nicholas team and you can't go wrong!

Debbie T.

Dennis Moore & Nicholas Mendoza did an excellent job of installing our dishwasher and motionsense faucet that we bought from Lowes. They were on time, professional and very accommodating (the A/C had gone out the day before, so the A/C guy was still here when they arrived and they had no problem nor comments about working around this).

Marcus R.

I was pleased with every area from start to finish with this service provider. Cliff Huggins and his assistant gave a fair and accurate estimate including the services I requested. I never felt pressured and was given several options. I previously had another service provider give me an estimate and it was far out of the acceptable range. The receptionist who set up my appt. was very friendly and seemed honest and concerned about getting a good time that worked with my schedule. Lowes definitely has a good service provider to support their products. I was given instructions on what was done and when the work was completed the work area was cleaned and left as it was found. I highly recommend Fairway Installation and Lowes products and plan to use them in the future. Thank you very much Cliff for a great job!

Stefanie M.

I'm giving Fairway a 4-star rating instead of a 5 because I think their pricing is a little to high. With that being said, I was still very impressed. The guys that showed up were very young, but they were very friendly and professional. I had even accidentally ordered the wrong water heater and they located the correct water heater the same day to install it. The job was done on-time and pretty quickly given the circumstances. I would use their services again even though the price is probably a little higher, based on the professionalism that was presented and because they made extra effort to find the correct water heater. Good customer service and good ethics are really lacking in the service industry sometimes and I appreciate when I run across it.

Matthew N.

I had Fairway Installations out to my home this past week to install a water heater for me. Mine was still functioning fine, but it was over 12 years old, and I didn't want to be one of "those" people who wait for their unit to go out before seeking service. I had scheduled my appointment with Wilma and Amy, two of the nicest people I have ever spoken to over the phone. They had me scheduled for what suited my needs, for only two days after I had made the call. Then Cliff and Brandon(the installation team) for Fairway came and performed the install. They made the assessment of what was needed to bring my water heater up to city code, went over all my questions prior to the install, and quoted me before doing any work. The price was very fair, & I accepted their service. They made sure the heater had a pan, they got up on the roof and sealed around one of my pipes that had been leaking, and they had to drill to put a pipe for in case there were any leaks. I was very impressed with their professionalism, the timeliness of the install, and also the cleanliness of how they did their work. I have read some of the past reviews of this company, and as someone who has worked in retail for many years, I can assure you, the negative feedback is truly a joke. People try to wait until a week before their Thanksgiving meal to get an oven installed, or wait until their water heater is 15 years old and goes out, and then when a quality plumber who actually goes by manufacturer specifications and city code they get angry. The real problem is the "fly by night" plumbers who undercut the "real" plumbers who are doing things correctly. Sure, other plumbers might be cheaper, but are they pulling a permit to make sure the consumer isn't fined by the city? Are other plumbers doing things the manufacturer calls for? Customers often times only care about price, and they don't realize that in the end they might be hurting themselves by using an unlicensed plumber, etc. I for one will be using Fairway for all my plumbing needs, because I want a company that is licensed and does things the correct way!