Fairway Plumbing

Barbara P.

I bought a range, over-the-range microwave, and dish washer from Lowes on the day after Thanksgiving. Fairway Plumbing did a great job installing the range and microwave. I was immediately told that the dishwasher would likely not fit in the space I had available, and that I would need to buy a shorter and plastic rimmed dishwasher. They measured my space and the dishwasher, and showed me it would not fit. They left without installing the dishwasher.

I checked out the details on the Lowes website, and there was a height range listed. My space fit into that range. I took pictures of a ruler against the space and sent them to Fairway along with the specs from the Lowes site. I got some push back at first. I was told that if they sent someone else out and it didn't fit that I would have to pay the trip fee. I kept at it, and we checked out the pictures again, and she changed her mind. They sent a guy who only installed dishwashers come out. He knew the story, and immediately turned the little feet on the dishwasher before bringing it in. It went in without any problems.

So - that was a pain. The first guys did a great job with the microwave. It needed some extra work to do the installation, and they saw the problems and took care of them with no issues. I don't know how they didn't know that the dishwasher feet could be adjusted. I'm sure they do now. The dishwasher guy was great. All of them were pleasant and respectful. I'm giving Fairway 4 stars because everything did get done even though it was a painful process, and everyone was pleasant. It's been several months, and there have been no problems.

Donna M.

Joey did a fast and excellent job of installing my new gas dryer.
I liked that Joey did the unboxing of the dryer so he could examine it carefully for any observable flaws or issues. I was also relieved he brought the correct accessories for the installation - because I'd bought the wrong ones! The young man who drove the truck was personable and easy-going to be with while Joey finished his great work.
When an earlier appointment was cancelled, they called and asked if they could come to my house early. I readily said yes and they arrived in minutes because they were not far away (good scheduling probably located their installations by areas of town).

I'd waited 3 weeks for my gas dryer (very rare to have these days) to be shipped from out of state by Lowe's. Waiting a week more for the installation didn't bother me a bit!

Michelle A.

These folks were easy to contact, easy to talk to and easy to set up an appointment with.

They showed up when they said they would, set up my water heater like they said they would, and were reasonably priced.

After they left, we thought the water pressure might have changed since the installation, and they sent someone out to check the pressure the next day as a courtesy call!

Prompt, professional, thorough and reasonably priced. What more could you ask for?

Matt F.

I replaced a microwave/oven combo wall unit with one I bought at Lowe's. Fairway did the installation and Joey and Matthew did a ***great*** job. They were polite, professional, cared about my house while moving this enormous unit in and out and completed the installation quickly and efficiently. They are very competent in this work. The units work and look great.

Justin G.

I had to buy a water heater and chose Lowe's. Their installer, Fairway, was great. Wilma was really friendly and informative when setting up me installation appointment.

The install was done by Cliff and his partner, Adam I think. If the name is wrong, I apologize. Anyways, both gentlemen were awesome. Friendly, informative and very professional and quick.

I was informed that there would be extra charges in order to get the water heater and fittings up to code, so I knew going in there would be charges additional to what I had already paid. Cliff went through them with me and didn't make me feel like I was taken advantage of. Everything was explained.

I'm impressed. Hopefully I never need a plumber, but if I do, I'll call and request these guys.

Bruce C.

No complaints here. We were scheduled with this service by Lowe's, upon purchasing a dishwasher. We did have to wait 3 weeks from the day of purchasing until the actual installation, but the scheduled call went smoothly. Our technician was John K. He was very polite, explained all he did, and gave us a brief overview about the unit. Thank you John!

Mark E.

John from Fairway handled our dishwasher installation from Lowes. Showed up in early in the time window they gave us. He did an awesome job! The old dishwasher was difficult to remove due to hardwood flooring being installed over the existing flooring (before I bought the house). John was able to get the old one out with no damage to floor or countertops and the new one into the tight spot. He was very focused on ensuring the new one was properly placed, leveled and aligned. He made sure everything was in proper working order and gave me a tour of the features and maintenance tips. Super pleased with the service and results!

Carrie C.

A very positive experience. The scheduler called within a few hours of purchasing the new cooktop from Lowes and set up the detail (required) and install for the next day. Joey arrived on time. He was courteous and professional, carefully removing the old cooktop and cleaning up during and after. He was also very careful with the cabinetry. Thank you Fairway team!

Wayne R.

Lowe's installer for a gas range. Once I made contact with Wilma (scheduler for installations) she set up the install for the next day. Cliff and Brandon were the installation team and Cliff gave me a courtesy call prior to arrival, which was within the time window specified by Wilma. Cliff and Brandon were prompt on their arrival, and were quick and efficient in their removal of the old range and installation of the new unit. And icing on the cake - both Cliff and Brandon were very friendly, courteous, and careful of our hallway walls as they removed the old range and brought in the new range. They pointed out a chip in the enamel of the new range when it was removed from the packaging and offered me the choice of refusing the delivery. I chose to disregard the defect but I appreciate them being forthright in bringing it to my attention. Everyone I dealt with at Fairway - Wilma, Cliff, and Brandon - was friendly and professional. A very positive experience.

Patrick C.

Flat out the best install experience I've ever had! These guys were the absolute best. I wish they worked on cars. After they installed my dishwasher they went over all the functions with me. They were so knowledgeable about it that I was starting to think they designed it. I won't do another installation unless these two are the ones doing it. Ask for the Dennis and Nicholas team and you can't go wrong!