F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

Renew W.

horrible business practices and no customer service will never use this business again

Margaret A.

Since it was bought out by F.H.Furr the service has been the worst I have ever encountered. MeGee was wonderful not any more.

Sandee W.

Do NOT sign a contract with these people! I signed one when I first moved here and then the sold out shortly after. They are supposed to come twice a year to check AC then to check furnace. Since no one had called me from their office to see if I wanted it serviced, I finally remembered to call them today on 11/15/23. They cannot come and do a furnace check until the END of January. Then apparently they have to know how old my furnace is to determine which employee can service it. I have never heard any company ask me that so I have to assume they have a lot of untrained employeees. What happens if you have an emergency? I'm afraid to ask how long that will take. I will NEVER sign another contract with this company!

Robert N.

Scheduled service a month in advance fora saturday to shut down our plumbing for the winter. The plumber called on the Friday before to say he was on his way. We told him that the service was scheduled for Saturday. He said he would inform the office. We got no call or confirmation. It took several calls to the central office to discover that they don't work on Saturday. We used to use them and they were ok but apparently they got bought out by a larger company. Their customer service is horrible.

Bruce C.

$2500 to replace 3 bathroom sink faucets that I furnished .
After this shock and the tech left I looked on line for various component costs.
Megee charged $314 for pop-up sink drain and I needed 3 !. Amazon has same metal part for $23.
Megee charge $82 for braided stainless riser lines. Amazon has same product for $13.
Tech wanted to replace all 6 stop water valves under the sink for $140 each. I declined thankfully. Amazon has these brass metal valves $10 each.
Total for 3 hours labor was $375 per hour !
Tech appears to work on commission due to constant up selling attempts .
Buyer beware. I've never felt so ripped off in my life and I'm 71 years old !

Pamela S.

Brand new installation stopped working a week later
Had contract with them waited a while for service.
Told things installed wrong then told needed more ducy work after the fact?!

Samuel H.

Under the new management, you are forced to purchase all three of their maintenance agreements, electric, plumbing, and AC and heating. To have a tankless water heater flush which takes 30 minutes with 1 gallon of vinegar they want to charge you $550. Unfortunately I'm handicap and I can't do it myself. I had some electrical floodlights put on the outside of the house. I watch the two technicians, install the lights upside down. I brought it to the attention. They argued with me about it. I was right the next day they had to come back and reverse the lights. During this process, one of the technicians lay a ladder against a drain pipe bending it they said they would come back the next day to repair it and never return . I called the office and the maintenance supervisor yelled at me as if it was my fault, you would be foolish to do business with this company .

Bruce N.

Total scam. Beware.

We called to have an outdoor sink and faucet installed. The plumbing and drain lines were already run to the sink by our builder, so we just needed it all hooked up to the actual faucet. We were quoted $300 to $400 over the phone, which seemed reasonable. They arrived three hours late and told us that they wouldn't be able to install the sink because the builder did not put the drain pipe low enough. I did some quick online research and consulted the builder, who said there was plenty of room and it should work. When I questioned the Megee plumber as he was about to pull away, he suddenly changed his mind and said it would be possible. He then worked up a quote and said it would cost $1400! Yes, $1400. To install a drain and faucet. When I asked how that was possible, he replied, ""Well, things have gotten expensive."" This was a total bait-and-switch scam. We told him to leave, but we'd already paid the $97 trip fee.

UPDATE: We contacted Megee, and stand by our review. The supervisor, who was rather arrogant, told us their quote system indeed says it costs $1400 to install a faucet and drain (to existing plumbing). He said they are no longer a small mom-and-pop operator and that's what they charge. They also made it clear they do not give prices out over the phone. So, don't waste your time having them come out for a quote since they'll just rip you off. And they won't refund us the $97 trip charge even though they showed up three hours late and tried to rob us with an insane quote.

We went ahead and got a quote from our builder's plumber. The total bill was $400. We also got a quote from another plumber for $700 (my partner made the mistake of telling them we'd already gotten a $1400 quote, so perhaps this one was high too). So I'm confident the $1400 quote is a complete and utter ripoff.

I have no idea how Megee can have such good reviews, but perhaps they've gotten too big for their britches. You've been warned.

Nan M.

Called them out to replace 2 shower drains. They cost the job at $700. We went out the next day and bought the parts, $40. When I confronted them, the confessed to be very expensive due to how much over head they have over most other small companies. I told them, that is not going anywhere with me charging us $660 labor for an hour maybe 2 hour job. They said it's always best to just do it yourself. WHAT?? They are good in a pinch for an emergency. They are an emergency company, do not use them for anything else. BEWARE.

Tracey E.

Should be a Zero stars! My parents' upstairs AC wasn't working and on July 3rd, a sales rep came out and gave them the most outrageous quote to replace their whole system. $15,000 with a ""Discount"" to bring it down to $12,000.

I called a couple of places, and an HONEST competitor was prompt in returning my call, was able to go to mom and dad's house the same day. He looked at the system, determined what was the problem, fixed it, and provided a recommendation for ""in the future when it does go bad"" and didn't charge a dime. He said that he provides free estimates and the 5 minutes it took to address what was wrong was easy and would not charge them.

The outside system may need replacing soon with a new copper wire - the estimate being
$4k... NOT $12k! Another competitor called me back and they quoted $6500 for
a whole new system being equivalent to what Megee proposed...NOT $12k.

Call and use Anyone but Megee! Dishonest scam artists!