F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

Pamela S.

Brand new installation stopped working a week later
Had contract with them waited a while for service.
Told things installed wrong then told needed more ducy work after the fact?!

Samuel H.

Under the new management, you are forced to purchase all three of their maintenance agreements, electric, plumbing, and AC and heating. To have a tankless water heater flush which takes 30 minutes with 1 gallon of vinegar they want to charge you $550. Unfortunately I'm handicap and I can't do it myself. I had some electrical floodlights put on the outside of the house. I watch the two technicians, install the lights upside down. I brought it to the attention. They argued with me about it. I was right the next day they had to come back and reverse the lights. During this process, one of the technicians lay a ladder against a drain pipe bending it they said they would come back the next day to repair it and never return . I called the office and the maintenance supervisor yelled at me as if it was my fault, you would be foolish to do business with this company .

Bruce N.

Total scam. Beware.

We called to have an outdoor sink and faucet installed. The plumbing and drain lines were already run to the sink by our builder, so we just needed it all hooked up to the actual faucet. We were quoted $300 to $400 over the phone, which seemed reasonable. They arrived three hours late and told us that they wouldn't be able to install the sink because the builder did not put the drain pipe low enough. I did some quick online research and consulted the builder, who said there was plenty of room and it should work. When I questioned the Megee plumber as he was about to pull away, he suddenly changed his mind and said it would be possible. He then worked up a quote and said it would cost $1400! Yes, $1400. To install a drain and faucet. When I asked how that was possible, he replied, ""Well, things have gotten expensive."" This was a total bait-and-switch scam. We told him to leave, but we'd already paid the $97 trip fee.

UPDATE: We contacted Megee, and stand by our review. The supervisor, who was rather arrogant, told us their quote system indeed says it costs $1400 to install a faucet and drain (to existing plumbing). He said they are no longer a small mom-and-pop operator and that's what they charge. They also made it clear they do not give prices out over the phone. So, don't waste your time having them come out for a quote since they'll just rip you off. And they won't refund us the $97 trip charge even though they showed up three hours late and tried to rob us with an insane quote.

We went ahead and got a quote from our builder's plumber. The total bill was $400. We also got a quote from another plumber for $700 (my partner made the mistake of telling them we'd already gotten a $1400 quote, so perhaps this one was high too). So I'm confident the $1400 quote is a complete and utter ripoff.

I have no idea how Megee can have such good reviews, but perhaps they've gotten too big for their britches. You've been warned.

Nan M.

Called them out to replace 2 shower drains. They cost the job at $700. We went out the next day and bought the parts, $40. When I confronted them, the confessed to be very expensive due to how much over head they have over most other small companies. I told them, that is not going anywhere with me charging us $660 labor for an hour maybe 2 hour job. They said it's always best to just do it yourself. WHAT?? They are good in a pinch for an emergency. They are an emergency company, do not use them for anything else. BEWARE.

Tracey E.

Should be a Zero stars! My parents' upstairs AC wasn't working and on July 3rd, a sales rep came out and gave them the most outrageous quote to replace their whole system. $15,000 with a ""Discount"" to bring it down to $12,000.

I called a couple of places, and an HONEST competitor was prompt in returning my call, was able to go to mom and dad's house the same day. He looked at the system, determined what was the problem, fixed it, and provided a recommendation for ""in the future when it does go bad"" and didn't charge a dime. He said that he provides free estimates and the 5 minutes it took to address what was wrong was easy and would not charge them.

The outside system may need replacing soon with a new copper wire - the estimate being
$4k... NOT $12k! Another competitor called me back and they quoted $6500 for
a whole new system being equivalent to what Megee proposed...NOT $12k.

Call and use Anyone but Megee! Dishonest scam artists!

Johndee J.

Be aware of this if you are really in a jam. The response time for a tech to come for the initial call is really good. My beef is that when parts are needed, these guys go in extreme slow motion. On two occasions, days or weeks went by waiting for parts, then a return visit to install them and finally fix the original problem. There does not seem to be ANY urgency by McGee to fix the problem.

Story 1:

Rannai hot water heater needed a control transformer. Six weeks later, still no hot water. Calls to them stated ""still waiting for part"". NEVER a call FROM them. I finally bought a generic transformer from Amazon and fixed it myself. Why couldn't they do that?

Story 2:

Home heat not working. Two techs always come. they determined the control board was bad. We wouldn't have heat for several days while they waited for the control board to be ordered and return to install it. The techs said the office would call us with an update on the estimated part arrival date. Hours later, I had called a local supply house (RE Michal), bought and picked up the control board and fixed it myself. Again, why couldn't they do that, especially with two techs on the job?

They would be better off emphasizing ""get the customer going asap"" rather than buying only OEM parts, only from the manufacturer. This could result in getting the customer going the same day instead of in a week or two.

Be aware of this if you use them for emergency repairs.

Pop M.

Beware. These are the last people you should go to with your HVAC needs. They will literally charge exorbitant fees for doing nothing. Our Heat Pump under warranty was over charged by 1.5 pounds and had to be bled off. They screwed around wanted me to change filters which I did. They wanted to borrow my ladder which I allowed. They then charged $400 dollars without providing an estimate without providing an itemized bill and demanded the money COD. Complaining met with the biggest A-hole supposed supervisor who said, ""Its fixed ain't it, thats how much it cost. DO NOT USE these people you will be asking to be ripped off. Totally a disgusting, disgraceful business who takes advantage without remorse of elderly people and likely most they deal with. Never Never Never again

Nancy T.

Megee Plumbing and Heating - the card says in Red Letters - 24/7 EMERGENCY SERVICE. There fancy van says: 24/7 EMERGENCY SERVICE.
My husband and I had an emergency= no heat. We called and we got the answering service (this was on a Sunday). We waited and waited. Nothing. we called again. Waited again. They finally called back. The tech said he didn't want to come and that it would cost $149.00. We knew that. Hubby said please come out. Again, he said he didn't want to come. Well, send someone who does. It is suppose to be freezing that night and it was. No phone call nothing. We are senior citizens and we were COLD! They should be sued for FALSE ADVERTISEMENT!
Yes, they finally came at there convenience. This is not over.
Wayne and Nancy Thornton

Betty F.

RAINING THOUGH THEVROOF WHERE MEGEE PUT PIPE FROM FURNACE THRU ROOF,RUIN CEILING LEAKING RAIN. MEGEE SUPPOSED TO TOOK OUT ALL COPPER WATER PIPES Under my mobile home,4 guys sat in the white van for few hours then left without doing the job,i called & they sent another man ,he did not complete the job neither,,,rip off ,yet they put new water pump in ,on the ground under my mobile home and a new furnace and did not insulate around the pipe from furnace to the roof,which made a leak of rain inside ceiling in front of furnace. A messs.

Brad W.

They lie, they don't finish jobs they start and they will over charge and scam you. Use anyone else. When I called other companies both of them knew Megee was the company that we were having issues with because of their reputation. Don Disharoon is the most incompetent salesman around and people know him by name at other companies as being a ""nightmare"". Stay clear.