F H Furr

Larry D.

Made 2 separate trips to have a Moen Flo valve installed in our condo in Ocean City, both times the technician didn't show up. The third time I received a text message at 7:40 am, ""your technician is on the way, should be there in 30 minutes, didn't show up until 2:30pm. He started the install and said ""If you want it done the right way, it will cost you $400 more than the price I quoted."" How is that even remotely logical? He finished the install and put the valve before the main water shutoff, not after as the Moen instruction manual clearly states, The manager told me that is a suggestion, and not necessary.

Very poor customer service, and even worse craftsmanship. Stay Away!!!

Diana L.

after waiting the entire afternoon without any contact and 3 calls and no call back i canceled and will never use this company again. Very poor customer service.

Donald K.

Albert Carracino, Came to my house and fixed a problem that other technicians had cause. He answered all my questions. I'm very happy. If it wasn't for him I would have problems because of other technotions. When people come to your house to fix your furnace or something else they don't need to sell stuff.They need to be there to work on the problem. At the end, it cost me money.

JoAnn C.

Steve White & Daniel, his apprentice, did a phenomenal job on my HVAC units. They explained everything & did a thorough job checking my 2 units. They were friendly, helpful & knowledgeable.

Reinaldo R.

HVAC Spring AND Fall Technical inspection. Horrible scheduling issued. They cancelled at the last moment twice, one hour before appointment), did not show up twice all reschedules were 4 to six weeks later.

Michele J.

great service. Ken Bowersox did a great job. I highly recommend their service. quick, courteous and reasonable prices

L C.

I called FH Furr for a new HVAC system, to replace the aging propane system to a new electrical system, and upgrade my home to a 200 amp service. FH Furr sent David Gardner to review my property and provide a reasonable and complete proposal. I accepted the proposal, as it was a fair price.
FH Furr then sent quality, qualified professionals to perform each stage of the project. They coordinated with DEC for the electric service upgrade, and Barry Savage installed the new power service cable, the new meter and shutoff, and pwer cable to the home. Scott replaced the electrical panel in my home, as the old one was maxxed out, and he and Barry installed the new power cable hookups. Later, Albert Carracino and co-worker Nick came to install the new outdoor HVAC unti, and the new indoor HVAC units. They each worked on their seperate tasks, and together to finalize the install of those parts. Then Barry Savage returned to install the final wiring to the new units and new wiring for my new stove.
All in all, I could not be happier! FH Furr is a professional team of quality, licenced technicians. They showed up on time, as scheduled, and performed their installs with organized efficiency, and even cleaned up completely afterwards. Nothing was jury-rigged, or half-done, or cut corners. Everything was top notch, professional, well organized, and completed. I would highly recommend this team to anyone looking for the best of the best.

Carl R.

Called for service on rinnai water heater. technician ( ? ) said it was in terrible shape and maybe he could clean the electrodes. I asked how much and he had to call the office. came back with a price and performed work. Water was warm after his work and I asked him how much for a new unit. He had to call the office again and quoted me a price of 4500.00. on a unit that was already plumbed in and vented. I said goodbye after a charge of 475.00 , which he had to call the office again. Bought a new and bigger model the next day for 1100.00 and replaced it in less than an hour. I would definitely stay away from this company

Terri D.

I am a premier member of FH Furr and was floored when recently I called to have tech come out to deal with a leaky kitchen faucet. the tech and I discussed replacing it and an estimate that I was given was for $1105!!!!! not sure what this company is doing, however, my concern is it they are targeting seniors, and people that are just unaware of the cost of having a traditional faucet replaced. I bought a faucet off of Amazon for $96 and had another Plumber install it for $100. Buyer beware of this company.

Pop M.

Gouging older or naive clients is among the lowest possible things a company can do to people in need of help. Taking advantage and calling something an emergency when it's not and then charging twice to three times what it should cost is criminal. Typical of this company and the company they recently purchased . Hacks . Get quotes from others . If a bonafide emergency don't call these people