F H Furr

John R.

I received aqoute for install of a Mistubishi Heat Pump over the phone, their lowest (base price) with install was DOUBLE The next highest estimate, not talking hundreds here, tlaking 10K over the next highest estimate

Tom G.

We requested a service call to replace our kitchen faucet. The technician arrived early and gave us an estimate for $435 to replace our faucet. We accepted the estimate and he completed the job in less than an hour. We are contractor members with this company and receive a 15% discount count for services rendered. That means if we were not members it would have cost $500 for faucet install. I also asked the technician the price to replace a bathroom faucet....he quoted me $330....
We accepted the estimate and paid the fee as the technician replace our refrigerator water filter. I think this fee was outrageous
and excessive. We figured with the service call and the labor costs the bill should have been $250-300. This is my second over charge with Furr and my last. All their fees are excessive...we're done here....
Tom Grosso

John I.

Furr electrical inspection 6/20/25

I am actively looking for another provider. Furr has uncoordinated and uncaring schedulers. I had similar problems last year and earlier this year. I make appointments and Furr cancels/reschedules, usually the morning of the appointment. Note: I schedule months in advance because I am an out-of-town owner who makes special trips to attend servicings/inspections. Customer service reps assure me mine are unique experiences, but I have yet to have a good experience.

The latest straw that broke my back: Scheduled for an electrical inspection between 8-10am. At 9am I called to check on schedule. Was told technician had some personal problems and I would be his first stop. By noon no technician and no calls. I called again and was told he had to take care of some electrical emergency call. I was next. At 12:30 I got a text that I would have a technician arrive between 1 and 1:30, but only if I responded YES within 10 minutes or else technician would move on to next customer. So, having waited almost 5 hours I had only 10 minutes to text back.

Technician arrived at 1:15pm and sat in his truck for 20 minutes because it was raining. He was parked 10 feet from my front door.

No shoes. Just dirty work boots. I had to ask him to put on shoe covers.

Technician spent 15 minutes in house, then another 60 minutes back in truck before finishing up. He said he didn't want to get wet because he had to check an outside compressor. So, my servicing was all done by 3pm. A whole day old waiting around.

Julie H.

1 star
We hired FH Furr to convert from an electric to a gas stove. The plumber arrived, but informed my husband he needed to get additional supplies and would return, which he did not, He did not return as scheduled the next business day. He returned a week later to complete the job. The electrician completed his part but left a large outlet box on the kitchen floor so the stove could not be pushed against the wall. We smelled propane in the kitchen right away and the plumber told us it would dissipate, but it persisted all weekend. We requested another visit, and the plumber who arrived said he found a small leak behind the stove, which he claimed to have fixed. At no point did anyone inspect the area beneath the house. Despite his assurances, the smell of propane returned by the end of the day. Concerned for our safety, we shut off the gas to the stove and called the fire department, who advised us that turning off the gas was the correct course of action. Not feeling safe or confident in FH Furr's work, we contacted our propane supplier, who conducted a thorough inspection. They found that the gas line installation had been done incorrectly and deemed the situation dangerous. The propane company had to redo the entire job to ensure the safety of our home and family. When I called FH Furr's management to report this serious issue, the manager merely defended the plumber, stating he was a master plumber and had never received complaints about him. He offered no apology, showed no concern for our safety, and failed to follow up despite multiple attempts on my part. Ultimately, I sent a voicemail to inform him that I would be reporting this incident and leaving an honest review of our experience. In conclusion, I believe FH Furr demonstrated gross negligence in both the execution of their work and their handling of our safety concerns. The lack of accountability, poor communication, and substandard workmanship have eroded any trust I had in the company.

L P.

I called to have two ceiling fans replaced. Labor only. They quoted one price and then when the electrician came he told me it was going to be $1600. That is criminal.

Leon W.

HORRIBLE, HORRIBLE, HORRIBLE company. We were with McGee plumbing for years. F.H. Furr bought McGee plumbing so we stayed with them. We have a yearly service agreement.
One of our toilets was running so we called them to come out and fix the toilet. The insides of the toilet needed to be replaced. $275, expensive but we wanted to get the toilet fixed. The plumber that was sent out suggested that we replace the insides of our other toilet to be proactive so we agreed.
Several days later, the toilet that never had any issues started leaking. We called F.H. Furr to send a plumber back out to see what the issue was. The tank was cracked. Again, never had an issue until the plumber with F.H. Furr touched the toilet. They wanted $1,100 to replace the toilet. Wow!! That is a ridiculous price.
Spoke with the manager at F.H. Furr who told us that the fracture in the tank happens. I have had many toilets in many homes and never had an issue. Once their plumber started working on it had a problem.
Went to Home Depot and replaced the toilet and installed with a Kohler toilet for $473.
I would use any other plumber besides this company.
It is a shame I had to give them one star. A zero star would be more accurate!!

Robert A.

Neat, clean work accomplished on time, friendly respectful technician. Thank you! That's all I have to say.

Parker J.

Well I really wish I would have read the reviews before contacting this company. A simple fix has turned into a nightmare that is about to become a civil court issue. The tech unhooked the water line from the toilet, noticed that the valve didn't stop the water completely. He then decided to cover it with paper towels like Adam sandler in big daddy and then not mention a word to me. Was told I had to put grout around the toilet so it should stay off until that happens. Next morning there is water damage on the ceiling in the kitchen from the water the tech left running. The tech came back out 2 days later, took photos, said it's in his bosses hands and that he will call me by 3pm, this was a Friday. It's now a week after the incident and im STILL WAITING for that call from the boss as the water damage continues to sit in my ceiling. I did call in on tuesday and requested a update, which i was transferred to the supervisors cell and was sent to voice mail. So i left a message, a lot of good that did, 3 days later and still....no call. They have until tomorrow before the courts get involved. Also even with all this, stupid crazy prices.

Stay. Away. From. This. Company. ?

Gerald C.

High prices and when I challenged the rice they lowered it a little, so obviously didnt give me there best price first. 626 dollars to change the wax ring to one toilet. I said no and did it my self

Stephanie B.

FH Furr refused to issue a refund for work they failed to perform as outlined in their proposal and for the subsequent damage this caused to my home. I reported this issue immediately and repeatedly without resolution. FH Furr technicians and additional contractors confirmed that the work wasn't performed.